Read the reviews prior to the trip, was a little concerned. The resort is beautiful, gardens,pool, beach access. The food was poor at best. The comments also about doing prefered stay are misleading, because you still have to eat at the restaurants. The alcohol was not top notched. Air conditioning was a problem, not only in our rooms but at the French and Italian and Mexican restaurants as well. You could not get the rooms below 73 degrees. Asked the front desk a few times, told us they would send someone up to check, no one ever came, didn't evan ask if the problem was corrected. The help is warm and inviting. Hermen, the bellman, greating you makes you feel relaxed once you walk thru the doors, Alan, the manager at Portofino restaurant is from Italy and a gem!! Ernel is the bartender at the outdoor pool bar and what a character. The pool waitress' are very nice and attentive. The fitness room is good, equipment works well. Forget about using the spa after a workout unless you want to pay $70.00 a day. If you have a service or a message you can use the spa, that day only!!!! with all that said, it was a relaxing vacation, but the food and alcohol were poor, this is 2nd time we sayed at a Secrets resort and we felt that way also, they don't compare to an Iberostar grand or suites, or Sandals, or a Dreams resort, (even though they are owned by the same people as Dreams) I think they jip you on food an alcohol.
- Also Known As:
- Secrets St James Hotel
- Secrets St James Hotel Montego Bay
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