We recently came back from 5 days, 4 nights at Sandals Grande in Ocho Rios. Before I provide more detail about our experience, let me just say that we like to travel and have been to Jamaica before, staying at other hotels so our experience is compared to other hotels in the Caribbean. If this is your first time traveling, take this review for what it's worth...
Overall, we found Sandals to be you get what you pay for. We went fairly last minute so it was relatively cheap and that was what Sandals turned out to be.
This is a good place for young couples (20 - 22) on their honeymoon and/or 40-somethings that want to party at the pool and drink all day. It's not a place for couples that want to lay low and relax. If you are not a big drinker or don't want to sit at the swim up bar all day, this may not be the place for you.
The pros of the resort are the grounds (beautiful, but most of Jamaica is) and the beach area. There are only a few chairs with any shade so get there by 10 or so to reserve one if that's what you want/need. Before dinner, I recommend sitting out on the dock in one of the swings - it might be the only quiet place at the resort.
The cons - the food was average at best, and we waited almost every night for about an hour regardless of the restaurant we chose. This was more frustrating because there were plenty of empty tables, but with an all-inclusive, there is no incentive to get people who are waiting seated.
The two main pools on the riviera side (beach side) have swim up bars, but they play Jamaican music from 10am - 6pm. It's loud and as with modern Jamaican music (not Bob Marley), it is very sexual and crass. The guests that we saw spend most of their time at the pools with the music had a large amount of body art (i.e. tattoos), sequin bikinis, and were smoking up a storm, in the pool.
If you want quiet to read and/or nap, you have to go to the Garden Pool, it's the only place you cannot hear the music. The "hidden" pool is right next to the ampitheater and a mini-power station, not the most scenic/quiet place.
Our room had a garden view, which was fine, we didn't pay for a beach view; however, the bathroom is woefully outdated and the toilet continued to run the entire time we were there (despite our requests to have someone look at it).
Before we left for our trip, we read all the reviews and we tried to take them all with a grain of salt, especially the bad ones. Everyone needs to have their own experience, but in our opinion, if you have traveled at all, this will not be the place for you. We were extremely disappointed in Sandals - it felt like the McDonald's of resorts, little personalization, spring break-like, and dilapidated.
If you want to go to Jamaica, I'd recommend splurging and looking for deals at hotels that offer an all-inclusive package, but not everyone at the resort is on that plan. The food and accommodations will be much better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun