We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sandals Grande Ocho Rios Beach & Villa Resort and Ocho Rios?

We'll send you updates with the latest deals, reviews and articles for Sandals Grande Ocho Rios Beach & Villa Resort and Ocho Rios each week.

Sandals Grande Ocho Rios Beach & Villa Resort: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,389 Reviews
5.0 of 5 stars
696
4.0 of 5 stars
355
3.0 of 5 stars
129
2.0 of 5 stars
117
1.0 of 5 stars
92
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#7 of 39 hotels in Ocho Rios
Show Hotel DetailsHide Hotel Details
  • Rooms: 529
Description: Mediterranean-style All-Inclusive Villa, Spa & Beach Resort on 45 acres in hills overlooking the sea. This description is based on information provided by the hotel.
Address:
Main St
Ocho Rios
Jamaica
Check Rates: £329 ($605) Avg. Price
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveller Reviews

Reviews of Sandals Grande Ocho Rios Beach & Villa Resort

( 43-47 of 1,389 )
“Resort was OK, but would not return”

Sandals Grande Ocho Rios Beach & Villa Resort

Save Review
3 of 5 stars
Alameda, CA
7 Jul 2008
5/6 found this review helpful

We stayed at SGOR from June 29th – July 5th. I wanted so badly to love this place but I was a little disappointed.

Check-In – It takes about 1 ½ hours or so to get from the airport to the resort. Airport shuttle dropped us all off on the Manor (mountain) side of the resort to check in. Afterwards, those of us who were staying on the Riviera (beach) side of the resort hopped on a shuttle to head over to our side.

Room – We were upgraded two levels to a Riviera Cottage Room. These rooms are basically exactly the same as the lower level rooms in the Bamboo Grove building except they have refrigerators. Also, from what we saw, these rooms were the only ones on the resort without a four-poster bed. We had a white wicker headboard. That was a bit disappointing; the room just didn’t feel as luxurious as the website pictures showed. Mattress was a bit hard. The A/C was great, not loud. The bathroom was rather tired, pink countertops, pastel tiles, the tub had chipped paint (yes, the tub looked like it had been painted several times). But, they did provide large, 4 ounce shampoo, conditioner, aloe gel and lotion which were all really great. The room safe was very small. (Not sure if the size of these varies room-to-room?)

Pools – Pools were all OK, they were very warm (almost too warm) but most were large. There are so many pools at this resort, it was great. Bars at the pools were a great place to get some shade if all the umbrellas were taken. The Manor side pool was huge and a really fun place to hang out.

Beach – As mentioned in other reviews, they are a bit small. There are basically three separate beach areas, all fairly narrow. But there were always plenty of lounge chairs around. Only complaint about the beach areas is that they tend to BLAST very loud American pop music, we heard a lot of rap and Brittney Spears. We kept asking if they’d change the music to reggae or something at least local, but they never did.

Food – This was a disappointment for us. We’re not very picky but more then once, we had to leave our main course and head to the snack bar. (Snack bar at the Beach Club has really great chicken skewers and french fries!) The salad bars were always fantastic, but the main courses were often overcooked, dry, and not as described. For instance, I ordered a pasta dish that was supposed to have eggplant, mozzarella, and basil. What I got was a canned meat sauce with chunks of eggplant. We did have two really great meals, one at Orchids on the Manor side and one at Kimonos at the Dunn’s River resort. Also, we ate several wonderful breakfasts at Valentino’s - it’s pretty dead before about 9:15 or so and service is faster then.

Service – I can see why opinions on service vary so widely. I would say that almost all of the employees at this resort were a bit distant to border-line rude at first. However, once you started up a conversation and/or tipped them, they suddenly livened up. Almost all meal service is absurdly slow. Yes, I’m on vacation, no I don’t mind waiting a bit for my meal. However, waiting 2+ hours for dinner – every single night – was beyond irritating. We wanted to enjoy every minute we could, not spend a huge amount of time every single night sitting at a table.

Activities – We did the Catamaran Party Cruise – really liked it for the most part. You get to sail, snorkel, and see the Dunn’s River Falls. Just be sure to bring $$ with you, the tour guide at the falls wants a tip, the people at the falls taking your picture want a tip, the people on the catamaran want a tip. Be careful about the locals selling things on the beach – don’t tell them your name (they’ll start to carve it into things then guilt you into buying them) and don’t hold anything they ask you to “try out” because they’ll refuse to take it back and demand money. Back on the resort, we took out one of the hobbie cat boats and the giant water bikes, both of which were really fun.

We did visit Sandals Dunn’s River and enjoyed that property a lot more. It’s nicer and cleaner and the people there just seemed to be happier. The Tree Bar was awesome and Kimonos was a really fun place to have dinner. If you’re interested in having dinner at Kimonos, make reservations for it your very first night.

Overall, we would not go back to SGOR but would be willing to try another Sandals Resort.

  • This TripAdvisor Member:
    • Liked — Beaches and pools
    • Disliked — Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodyM_2's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 14 February 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good, not great”

Sandals Grande Ocho Rios Beach & Villa Resort

Save Review
3 of 5 stars
Chicago
7 Jul 2008
5/5 found this review helpful

We just spent a week at Sandals Ocho Rios. Overall, this was a very pleasing vacation and we wanted to share our experiences:

1. We stayed at a pool/ocean facing room in the Manor building. The view was awesome! The room was clean but outdated. The bathroom was even more outdated with moldy grout, bad caulking job around the tub, leaky faucets. The vanity sink leaked so much that we called a plumber to fix it.

2. The main pool on the Manor side was very nice with nice pool and bar service. The pool is open 24 hours and a lot of people enjoyed it what seems like all night.

3. The food was plentiful but very ordinary. Their approach is to compensate quality with more upscale service. You won't be hungry and pleased with presentation, but we've had better food at 2-star restaurants back home. We really expected a lot more. Seafood lovers, don't expect more than deep fried fish. The best we saw was shrimp a few times. With all that said, the atmosphere at the restaurants, especially Arizona on the beach, made the dinning experience quite pleasing.

4. There was a lot to do on the beach with many of activities available for no extra cost, including diving, snorkeling (off a boat), sea kayaks, sailboats, etc. I’d say, this is a lot more than we’ve seen available at Caribbean resorts of this class. The golf is included, though you have to pay for the caddy separately. The golf course dress code is strictly enforced. We saw people scrambling at the last minute buying overpriced polo shirts at the pro shop.

5. The staff was friendly with a few exceptions and really tried to make our stay there enjoyable.

Like most people say, this is not just the property, food, or service that make your vacation - it's whether you decide to enjoy yourselves. We did and had a very good time!

V & L, Chicago

  • This TripAdvisor Member:
    • Liked — service, beverage selection, live entertaintment
    • Disliked — outdated bathroom, food quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vs20000's Summary
Date of Stay: July 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 07 July 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great time in Jamaica”

Sandals Grande Ocho Rios Beach & Villa Resort

6 Jul 2008
4/5 found this review helpful

We just returned home from the best vacation we"ve had in years. I cannot express enough how wonderful our stay at Sandals Ocho Rios was. the staff was incredible. You never wanted for anything. The food was great. From the moment we stopped on to the property we recieved nothing but first class service. The rooms were nicly decorated and extremely clean at all times. This resort was everything it stated to be. We are already planning our next trip bac!k!!!

  • This TripAdvisor Member:
    • Liked — The friendly enviroment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnardi8240's Summary
Date of Stay: June 2008
Travelled with: Family (extended)
Age group: 50-64
Member since: 06 July 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“It's all relative, but look elsewhere before choosing sandals”

Sandals Grande Ocho Rios Beach & Villa Resort

Save Review
2 of 5 stars
Charlotte, North Carolina
6 Jul 2008
3/6 found this review helpful

We recently came back from 5 days, 4 nights at Sandals Grande in Ocho Rios. Before I provide more detail about our experience, let me just say that we like to travel and have been to Jamaica before, staying at other hotels so our experience is compared to other hotels in the Caribbean. If this is your first time traveling, take this review for what it's worth...

Overall, we found Sandals to be you get what you pay for. We went fairly last minute so it was relatively cheap and that was what Sandals turned out to be.

This is a good place for young couples (20 - 22) on their honeymoon and/or 40-somethings that want to party at the pool and drink all day. It's not a place for couples that want to lay low and relax. If you are not a big drinker or don't want to sit at the swim up bar all day, this may not be the place for you.

The pros of the resort are the grounds (beautiful, but most of Jamaica is) and the beach area. There are only a few chairs with any shade so get there by 10 or so to reserve one if that's what you want/need. Before dinner, I recommend sitting out on the dock in one of the swings - it might be the only quiet place at the resort.

The cons - the food was average at best, and we waited almost every night for about an hour regardless of the restaurant we chose. This was more frustrating because there were plenty of empty tables, but with an all-inclusive, there is no incentive to get people who are waiting seated.

The two main pools on the riviera side (beach side) have swim up bars, but they play Jamaican music from 10am - 6pm. It's loud and as with modern Jamaican music (not Bob Marley), it is very sexual and crass. The guests that we saw spend most of their time at the pools with the music had a large amount of body art (i.e. tattoos), sequin bikinis, and were smoking up a storm, in the pool.

If you want quiet to read and/or nap, you have to go to the Garden Pool, it's the only place you cannot hear the music. The "hidden" pool is right next to the ampitheater and a mini-power station, not the most scenic/quiet place.

Our room had a garden view, which was fine, we didn't pay for a beach view; however, the bathroom is woefully outdated and the toilet continued to run the entire time we were there (despite our requests to have someone look at it).

Before we left for our trip, we read all the reviews and we tried to take them all with a grain of salt, especially the bad ones. Everyone needs to have their own experience, but in our opinion, if you have traveled at all, this will not be the place for you. We were extremely disappointed in Sandals - it felt like the McDonald's of resorts, little personalization, spring break-like, and dilapidated.

If you want to go to Jamaica, I'd recommend splurging and looking for deals at hotels that offer an all-inclusive package, but not everyone at the resort is on that plan. The food and accommodations will be much better.

  • This TripAdvisor Member:
    • Liked — the grounds
    • Disliked — the food, the restaurants, the size
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travel!ng's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 19 August 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“lets do it again”

Sandals Grande Ocho Rios Beach & Villa Resort

Save Review
5 of 5 stars
riverside
3 Jul 2008
6/7 found this review helpful

well,well, june 20th,08 our finest vacation started, who could remember your last name after seeing hundreds of people everyday, well the people of sandals did even all the shuttle crew .. how is that for feeling special..
it was our 20th anniversary and our room was decorated for the occation everyday with a beautiful note.. how special are we?
food ,all you had to do was think and there was some.11 res-turaunts. food from all over the world..and hamburgers and chicken 24hrs. a day..how cool is that?
music right around the next tree, you learn to dance with-
out wanting too.i feel JAMAICAN how cool is that maan?
the schedualing is so right on that you don't miss a thing, you might miss the shuttle but in 10mins. another one to pick you up.
i have a sweet tooth, and i knew that in the registration desk there was always cookies, they welcomed me every time i passed by..so three pounds later you just can't thank the staff the help the crews and sandals for all they have put together..
even the guest left their problems home sandals puts you at ease.. met new friends,contacts for business..
can't explain it all but one thing for sure, hope you understand how i am trying to say this, we (8 of us) left jamaica, sandals, ocho rios, and all the people of ocho rios, in our hearts.. once i was home ,cought some T.V. and there was a track meet , i found myself rooting for the jamaican team, and will do so during the olympics...we will see you again...thanks rick

  • This TripAdvisor Member:
    • Liked — clean,fully supplied always
    • Disliked — single units would be better(bungulow)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickette's Summary
Date of Stay: June 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: 03 July 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene, Families with Teenagers
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sandals Grande Ocho Rios Beach & Villa Resort

( 43-47 of 1,389 )
Travellers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Sandals Grande Ocho Rios Beach & Villa Resort? Share your experiences!

Do You Own Sandals Grande Ocho Rios Beach & Villa Resort?

Sandals Grande Ocho Rios Beach & Villa Resort Address

Main St, Ocho Rios, Jamaica