Before I went to this resort I read all the reviews. Most were very good. I was surprises that nobody complained about them running out of towels. This happen to us 3 times out of 7 nights. We went 3 days without wash clothes. Our ironboard was broke from day 1. I requested a new one for the first 4 days and then gave up. They keep saying "no problem" but do nothing. It's not a problem for them because they don't need them. The place itself is nice. The rooms were nice, we had a Jr. suite. The food was not great but we survived. We were allowed to eat in the Gormet rest. because we had a suite. The people in the standard room did'nt miss out the food was terriable. The only restruant that was good is the Steakhouse and your only allowed to eat there once (which I found out when I went to make another reservation the night before we left.) Nobody told us you are only allowed to eat in ea rest. 1. Except for the buffet's. The Jerk Skack on the beach was very good. The resort seamed to have many problems while we were there. We lost electric a few times,they had to unplug the coffee machines to incress water pressure (this I also found out the day before I left) all week when I went to get coffee from the machine they were alway out of service during the day. Very anoying. I spoke to the manerger and they were aware of the many problems that they have but did'ne give me the feeling that they cared . Very inconvienced. You would go to the bar during the day when they were not busy (3 or 4 bartenders) standing around talking and they would act as it you were bothing them. They want a tip but they give bad service. The service in the buffet restarunt's were better then the Gormet ones. Over all Jamaica is a poor country and rely very much on Tourism but then try to squeeze every dollar out of you. You pay to go on a trip for the day and then everywhere you go they tell you to tip the people . Nobody tips me when I finish doing my job, thats what I get paid for. You pay the bus drive to take you to the airport and then he expectes a tip in the end. This was the only vacation that I was happy to go home. I had a good time with the people I was with and the entertainment at the resort was the best thing there (very professional). But I think Im done with Jamaica.
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