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Couples Swept Away Negril: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 977 Reviews
5.0 of 5 stars
615
4.0 of 5 stars
197
3.0 of 5 stars
61
2.0 of 5 stars
67
1.0 of 5 stars
37
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#12 of 100 hotels in Negril
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  • Hotel class: 4 of 5
  • Rooms: 312
  • Address: Norman Manley Blvd Negril Jamaica
Property Type: All-inclusive Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Beautiful Caribbean-style All-Inclusive All-Suite Beachfront Resort emphasizing fitness. This description is based on information provided by the hotel.
Business Centre Fitness Centre No Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates: £306 ($517) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Couples Swept Away Negril

( 54-58 of 977 )
“Beautiful Tropical Getaway”

Couples Swept Away Negril

11 Jul 2008
6/14 found this review helpful

Having just got back from Swept Away, we were glad to be home. Its not that the resort was not wonderful but things became repetitive after a while.
We are the type of people who vacation in another country to experience its culture, food, and sights. You might say that we have "ants in our pants" because we are always doing something or going somewhere. Swept Away is about hanging out on the beach or by the pool, getting some sun (when it is not raining or cloudy), and having drinks. After the first full day of lounging, we were ready for more.
HIGHLIGHTS
Scuba: My husband took the Open Water Certification course for scuba for $365. I got to dive with him on some of his required open water dives since I already had my certification. The dive team is great. Not only are they a lot of fun and safety minded, but they really help you become a better diver by pointing out things that you could work on. Diving with Olaire was the most fun. He's got eagle eyes and can spot some of the most obscure sea creatures. It really makes the dive so much better when you have someone who knows the sites well and knows how to show you the things you would otherwise miss. We would've been more stir-crazy if we didn't do this everyday.
Beachfront Suite: Since it was in the old section, the greenery was full and lush. It was nice that the greenery hid us for the most part but we could definitely see the beach and everyone walking by. The sunsets and sunrises were amazing. The room service on the patio was a nice touch too. Our chambermaid, Nadeen, kept the room perfect everyday. She was a real sweetheart, too.
Sports Complex: The gym was fully equipped with current Cybex cardio machines, weights, and cables. It was very impressive for an open air gym. There were plenty of machines so that people did not have to wait in order to use equipment.
NEEDS IMPROVEMENT
Food: The food was typical resort food but there was a variety of different places you could eat. The hours of breakfast and lunch times were not so good for the main eateries if you wanted to dive. The menus didn't change very often and the service was spotty. Feathers was the best by far in terms of service and food but had a waiting list of at least 2-3 days. The food at The Palms was better than the other eateries so we preferred to ate there more. However, it became increasingly infested with flies. Patios Patio had the slowest service by far. One night it took us almost 3 hours to get through our meal. The fish at the resort did not taste fresh at all and the fruit did not taste like it was in its peak.
Service: At first the employees were very accommodating, respectful, and nice. There was always a greeting when we passed by. By the end of the vacation, there were far fewer nice employees and more rude ones. I felt like I had done something wrong by the end of the vacation because they were snubbing me.
Overall, it was one of the better vacations I have been on but there were lots of little things not worth elaborating on and/or not the resort's fault when it comes down to whether I would return (rain, crowd demographic, lack of TV in room). But I am one of those "been there, done that, let's move on" types of people.

  • This TripAdvisor Member:
    • Liked — excellent white sand beach & clear, blue water; quiet couple's getaway
    • Disliked — reservations fill too quickly, flies around food, everyone wearing rose colored glasses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cupcaker's Summary
Date of Stay: July 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 05 May 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, People with disabilities, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: £306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Couples Swept Away - Negril”

Couples Swept Away Negril

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5 of 5 stars
Baltimore
9 Jul 2008
2/3 found this review helpful

Just returned from my third stay @ Couples Swept Away. This time for our Honeymoon. Resort was beautiful as always and very relaxing. We dined in Lemon Grass and Feathers Restaurants and were treated to excellent service and great food. The Palms Restaurant was even better than I remembered it.

We stayed in Beachfront Suite with Ocean View. AHHHHH! This is actually in the older portion, but my choice everytime.

Staff is very friendly and they go out of their way to make you feel at home.

We took advantage of spa services and had two yummy massages.

I highly recommend this resort and can't wait to go back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
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Average price*: £306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Anniversary Destination!”

Couples Swept Away Negril

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5 of 5 stars
New York
8 Jul 2008
3/3 found this review helpful

I took my girlfriend to Swept Away for our anniversary and it was amazing. The atmosphere, room, food, hospitality (especially the hospitality) was excellent. Coming from NYC, this place was heaven. The weather was great too, only rained during a nap. The activities are fun. I recommend getting an list of activities ahead of time so you dont miss out on anything. There are many reservations needed. The catamaran cruise was great. Didnt expect to go dock in a cove and swim into caves with bats!! SO exciting!. And don't miss the piano bar contest. Guys vs. girls on name that tune was hilarious! Take bug spray!!

  • This TripAdvisor Member:
    • Liked — Hospitality
    • Disliked — rooms could be a little bigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scire69's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 28 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene
I do not recommend this hotel for:
Young Singles, People with disabilities, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic Holiday in a Fabulous Setting”

Couples Swept Away Negril

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5 of 5 stars
Gros Islet
7 Jul 2008
6/8 found this review helpful

Jul 1 - 8, 2008
We were booked at the Couples Swept Away Negril Jamaica by my wife's work place. She had won a prize as the GM's Choice and this was her gift. A week for two, accommodation and airfare all paid for.

We survived a nightmarish flight to Jamaica on American Airlines taking us more than twelve hours from Airport to Airport to reach Jamaica, and the horror of finding out that our luggage had been delayed. We got it them two days later.

Upon arrival at the resort, the stressful affair was transformed immediately by the soothing, empathetic voice of the Night Auditor/Receptionist (that was about 1:30 a.m.) who listened to us attentively, checked us in, took an account of our lost luggage and apologized for our mishap and got us ushered to their late night grill for a meal. The staff at the grill were very friendly and service oriented and made us at ease.

In the morning, the sun was out and shone brightly on a remarkably kept environmental establishment. Couples Swept Away is situated on a great beach front in Negril and has a copious amount of beach activities from beach volley ball to sailing, diving, swimming, snorkeling and glass bottom boat sightseeing to name a few. We were really soaking in to a wonderful vacation. The food and drink were great, the facilities adequate with many Beach Bars, Beach Grills and wonderful restaurants. We had a wonderfully sized bed, and a variety of beverages including wines in our refrigerator. The buffet was astounding and the many varied bands/minstrels that played during breakfast and lunch lent to the romantic settings.
Most importantly, the staff particularly the ones at the Cabana Restaurant/Grill like Andre and all the staff at that restaurant are to be highly commended. They saw to our every holiday need even when it was not just food and drink. The Grounds Staff took a certain pride at what they did whilst taking time off to offer welcomes and encouragement to all the visitors like us who paraded the grounds on our day to day walks. Their smiles took the place of the sunshine when the rain took over, and their willingness to offer assistance and information was awesome.
The Nurse was also very helpful as I had to see the Doctor for a stress attack which came as a result of our flight. At the Health and Fitness Center, we met a young barman whom we said had to be the healthiest man in the world since he mixed health drinks out of the hundreds of beverages and fruits available. I promised to see him when I came for my 200th birthday. At the Gym We met Donnavan who showed the most genuine concern in ensuring that I used the facilities to the best of my advantage and even had a few games at pool with me. It took a lot to say good bye to that property.
As any thing else there are a few improvements in the making. We met with the General Manager who made us feel at home and explained that there were going to be a few renovations.
All in All we would like to say-Great Going Couples SweptAway Resort- My wife and I profoundly enjoyed your hospitality and will hack away at our work assignments just so we can come back and spend another memorable vacation with you. KEEP UP THE GOOD WORK! Mr. Ricardo Bowleg, Managers and Employees.
From Ruth and Joe. Room # 4105

  • This TripAdvisor Member:
    • Liked — Wonderful Beach Front, Friendly and helpful Staff
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeDuBois's Summary
Date of Stay: July 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 07 July 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, People with disabilities, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: £306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Vacation...Thank You!!!!”

Couples Swept Away Negril

7 Jul 2008
6/7 found this review helpful

I recently stayed at Couples Swept Away after transfering from another hotel. After flying for 3 1/2 hours, traveling by bus for another 1 1/2 hours, fighting with the staff at another hotel for another 3 hours and another bus ride for almost 4 hours, we were worn out. Couples was gracious and accomodating to our delima.
Although I have been to Jamaica about 40 times, I didn't know what to expect as I have never stayed there. I was greeted by the front desk manager, Wayne with champagne cool towels and a typical Jamaican smile. After traveling for what felt like days, I was immediately at ease and relaxed.
We did the normal check-in and was escorted to the restaurant to get something to eat. After a quick bite, we found our rooms, with our luggage waiting outside. After an exhausting day, we turned in early.
The next morning we had breakfast and did our own exploring of the property. We did not encounter anyone without a smile or hello. For that matter, we did not find ANYONE or ANYTHING negative for an entire week.
We had dinner at all of the restaurants and found our dinner at "Feathers" and "Lemon Grass" to be spectacular. The presentation at both restaurants was amazing. Where did they learn this? Restaurants in the States could learn from them.
The room was more than adequate, the shower great, and the patio/deck was great. It was the perfect place to entertain and watch the rain.
We did use the watersports desk and also found them friendly and knowledgeable.
The bar service and inroom bar was perfect. My wife was able to get her Grey Goose Vodka at the martini bar.
The only problem was that our stay was too short. It was the perfect vacation. There was no area of the resort or personnel that could be improved upon.

  • This TripAdvisor Member:
    • Liked — The Beach...Negril beach...what more can you say
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovejamaica2008's Summary
Date of Stay: June 2008
Travelled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: 05 July 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, tourists
I do not recommend this hotel for:
Young Singles, People with disabilities, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Couples Swept Away Negril

( 54-58 of 977 )
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