Okay so this hotel has had rave reviews, so our expectations were skewed. Your experience really depends on your taste, what accomodations you are used to, and your expectations.
To be fair, our expectations were a quiet, relaxing hotel, good service, and a clean place to sleep.
PROS:
We got the penthouse had a great large, private deck with an incredible view of the ocean. The room is nice, with a kitchenette and all amenities.
The hotel chef, Teddy, is amazing....get the Lobster thermador! Your meal is delivered to you by courteous, pleasant staff, and we ate watching the sunset on our quiet, private deck. We loved tanning on our deck, and having the ocean right below. The staff are friendly, and the complimentary Blue Mountain coffee every morning is a treat!
CONS:
The first day we arrived, loud reggae music was played all afternoon until way past midnight, and it resonated throughout the castle, making it almost impossible to sleep. It was Spring Break, but the castle was supposed to be a quiet, relaxing vacation, as confirmed by the hotel. The road outside the castle has no sidewalk, so be careful of crazy Jamaican drivers.
There are bugs in the room, especially at night. We found them on the bed and the floor. There's no air conditioning in the Penthouse, which is surprising given that it is the most expensive room. The bathroom is interesting -- toilet takes a few flushes sometimes. Water pressure is not strong, and water gets everywhere after the shower.
Although it was great to experience a more Jamaican-style accomodation, we were relieved when we checked into a nice all-inclusive, which is more of what we were looking for with the cleaner sheets and Western-style bathrooms.
So, take this review with a grain of salt. If you don't mind roughing it a big with a few bugs, a musty smell, no a/c, and a more Jamaican experience, I highly recommend this hotel.
If you are looking for the cleaner Best Western-style accomodations, look elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC