This was our third trip to Jamica, first to couples negril. So I'm basing this on my other experiences staying in Ocho Rios. Pluses: The resort was nice, food was excellent, didn't feel "crowded". The entertainment was a bit "cruise ship" for us, if you know what I mean. But by no means bad. Just a bit boring. Cons: the room was nothing special, ocean view not so much, the majority of the staff were standoffish, not nearly as friendly as other places, the bus ride to the resort OMG is all I can say,
Most upsetting.. Couples needs to work on their check in procedure. It was really bad. They need to understand that after traveling for 10+ hours their customers really should be greeted and taken care of quickly and act like their thrilled you've come to their resort, Not left to sit in the lobby with really no direction as to what to expect, or when the room would be ready. Then when the room finally gets ready at 5PM (seriously?) and you are taken to your room and find out it's not really the ocean view you expected and it's right above the dining room where the band plays!!! It was bad. They moved us two days later and yep the girl at the front desk rolled her eyes. Honestly, we're really easy going people, but this was a serious disappointment. It's like going to a nice restaurant with crappy service.
- Also Known As:
- Couples Negril Hotel Negril
- Couples Negril Hotel
- Couples Hotel Negril
- Negril Couples Hotel
- Couples Negril Jamaica
- Official Description (provided by the hotel):
- Couples Negril. A brilliant balance of elegant and eclectic. At Couples Negril, style surrounds and infuses everything in sight. From the laid-back charm of the swim-up bar to the intoxicating allure on an in-suite Jacuzzi, there’s just something about Couples Negril that says chic. Defined by imaginative, artistic features and possessing a beautiful balance of elegant and eclectic, Couples Negril is 18 acres of all-inclusive luxury, personality and pleasure. All expertly carved into the captivating landscape of Negril, Jamaica. And while our unique appointments set us apart from any other resort, our unwavering attention to your every desire has earned us recognition as the premier all-inclusive resort not only in Jamaica, but the entire Caribbean ... more less
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