We were really looking forward to our stay. When we arrived we were so shocked to see the shabby run down atmospher of not only the rooms but the grounds, the gates, everything. This place does not warrent a star rating!!!!
Our room had a leaking shower, broken bathroom light, broken aircon. Poor security, men loitering around on the streets pestering the guest. This I later found out was not how the real Jamaica is until we left after our first ght and stayed at St Annes District!! Men do chill with their freinds having a beer and a smoke and friendly hat, but on the road outside summerset this was a different type of loitering!! Not nice.
The flooring at Summerset was dangeous, concrete poured and not flattened, bad lighting so could easily fall and also did not make you feel safe.
I believe that if you are dissapointed with your stay, along as you feel safe and the place is clean then you use the room as a base. I did not feel safe, and as Im from London Im very use to various situations but here at Summerset something wasnt right. When we checked out after 1 night there was also 2 other couples also checking out after only one night!!!
The restuarant had no other guest apart from the 3 other parties we arrived with from the UK, we could not find any staff, there was no food to match was was offered on the menu as they had no tourists they didnt have the supplies.
When we were checking out, the receptionist said she wasnt surprised that we were leaving and she said she though our expectatins were too high, and I simply told here that wasnt the case, but we do have standards!!!, I have never in my adult life have I requested to leave a premises,).
Also how can 3 seperate parties leave after only 1 night, all be wrong. When you save up for 9 months for you big holiday of the year, of course we are extremely dissapointed!!!
Please do yourself a favour and dont come here, you will be dissapointed.
Take a look at the photos and see the state of this place.
p.s The other two guests that left at the same day, after only staying 1 night of a 14 night stay!!!, we check out their rooms and theirs was worse than ours, didnt think it was possible.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other