A couple of friends and I were book to stay @ the Sunset Resort in Montego Bay. Upon arrival/check-in we were disturbed by the inconvenience of no elevator, being placed on the 6th floor on the B side (bad choice), construction noise 24/7, non-working AC, broken TV, broken door handle always needed the assistance of the bell-hop to let you in. Arrived late for the Jazz festival due to the many inconveniences. Do not stay on the B side if you want to keep your sanity and enjoy your vacation.

My two friends and I were expecting a really bare-bones place because of the price and the reviews we'd read, but we were pleasantly surprised on every front. The room itself was adequate--certainly not upscale or particularly homey, but very spacious and pleasantly simple. The grounds were beautiful! Flowers and vegetation everywhere, and the views were wonderful. The front desk staff, while not excessively warm, were perfectly accomodating and helpful. We were pleasantly surprised at the free Internet and juice. The place was kind of deserted, but it didn't really bother us. We spent a bit of time by the very nice pool, had a couple of drinks at the pool bar, and ate a few breakfasts at the restaurant--the food was great, though the service, like everywhere in Jamaica, was pretty slow. It's a super-quick walk to town, and we walked to the beach a couple of times, but when we wanted to head further down along the beach, we definitely had to cab it (~J$350-400). You can either take a cab directly from the hotel (there are always drivers waiting) or walk down the hill and grab one from town. Overall, I'd definitely recommend this hotel.

My husband and I were supposed to stay here for 5 days. We only lasted one then switched to another near by hotel. To start, the staff is unfriendly, unhelpful, and rude. Our room was infested with ants and flys. While we were at dinner at the caribbean sunset resorts' restaurant someone from the hotel went through our stuff in the hotel room. We returned to our room to find a few unimportant items missing. We felt lucky that we had brought our passports with us to dinner. We didn't feel safe so checked out 30 minuets later.

Hello, My cousin and I went the Jazz and Blues festival in Montego Bay, The concert was nice but the traveling from Negril to Montego Bay was toooooooooo Long. They said that it takes 30 minute to get to the hotel from the Montego Bay airport, but it really takes 1hour and 40 minutes so they lied about that. Then they was very stingy with the towels and wash clothes. I tried to speak with the manager/Owner of the establishment but he told me that he was not going to deal with customer services issues, that I would have to wait and speak with the front desk clerk in the morning. Also the Linen on the bed was nasty it was blood stains on the sheets, They did not want to upgrade our room. We had to sleep wrapped up in a flat sheet, because the gave us soiled bed linen. The only nice thing that I can say is that the men that he have working at the hotel was very hospitable and kind. Geico and Sharleen is the name of 2 people that work their and thaey help out to try and make this stay as pleasant as possible.

P.S. I hope this will help people decide better on traveling arrangement for their family, I guess you get what you pay for. Before you consider this hotel please, please please read this review because this experience was the worst experience of my life!

GOOD LUCK MR. HOTEL OWNER!