Staying at this hotel was an awesome experience, my husband and i were wowed by the location of the hotel first of all, the partially secluded environment, the view of the ocean, and the beautifully landscaped grounds. The hotel was clean, and spacious, we were treated with the utmost care and wonderful hospitality from the minute we arrived to our time of departure. Our room was beautiful, and again very very clean. On a scale of 1-10, i would rate the room that we stayed in 9.5, the other .5 percent is lost because of the location of the room, we did not get a good view of the ocean. The customer service was excellent, as we reached the door we were greeted with smiles as if they had been anticipating to meet us, we were treated like royalty. I especially loved how authentic it was, it is everything jamaican, from the bamboo furnitures to the hand crafted ornaments, it was just superb. The food was also great. Great Job Hotel Tim Bamboo, see you guys again very very soon. Mr. & Mrs. Holyfield.