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Franklyn D Resort & Spa: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 163 reviews
163 Reviews
5.0 of 5 stars
79
4.0 of 5 stars
58
3.0 of 5 stars
13
2.0 of 5 stars
6
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 13 hotels in Runaway Bay
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  • Hotel class: 4 of 5
  • Rooms: 77
Description: Boutique all-inclusive family Resort where each family is assigned a dedicated Vacation Nanny to care for the kids from check-in to check-out. One... This description is based on information provided by the hotel.
Address:
Main Street
Runaway Bay 99999
Jamaica
Check Rates: £308 ($613) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Franklyn D Resort & Spa

( 23-27 of 163 )
“I haven't been so relaxed in years!”

Franklyn D Resort & Spa

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4 of 5 stars
Long Island, NY
3 Mar 2008
1/1 found this review helpful

Our 10 and 12 year old sons were a little apprehensive about having a vacation nanny and they were among the older children there. There were some teens but they seemed to have younger siblings. Antioinette, our nanny, was awsome and had won them over by the time we left. Although we didn't neccessarilyu need the boys to be watched all the time it was like having our private concierge. She kept track of each days activities and helped to guide the boys to the right things. Once she knew that they liked snorkeling she would make sure that they were included in snorkeling outings. She kept our room picked up allthe time. Room is really the wrong word. It was more like a villa. We relly chose FDR for the suite. Our reservation for a one bedroom suite was upgraded to a two bedroom suite with 2 1/2 baths. (poor water pressure was about my only complaint all week) Transfers were easy and friendly. Excursions were convenient. Green Grotto caves were great. Dunn's River falls were too crowded. If you go i suggest you do this on a day without cruise ships in Ocho Rios. Still a fun day climbing up the falls and The Nanny who accompanied us guided us past all the "hawkers." If you want white sand beach You have to walk a couple of hundred yards but its an easy walk through a gate with FDR security and no nudes to walk past contrary to some of the reviews I've seen. the best part of FDR is the staff. In addition to the Nannies, there are great people working there. The lifeguards do double duty with snorkeling, fishing, kayaking, sailing lessons and more. Guided bike rides and power walks were just the start of the fitness programs. They were made special by the enthusiasm of Donavan and Quya our guides. Quya did a great job with activities all day long. I got a great Tennis lesson. I took the resort scuba course with my sons and had a great dive. I just wish we had taken it on our first day to take advantage of the opportunity to get certified. The food was excellent. Take advantage of the Adults only restaurants at least one night to provide a little more variety. There is competition for poolside lounges but there were plenty of places to enjoy the sun throughout the resort. I did not meet anyone all week that wasn't happy and most of the guests are repeats so that tells you something. "Go to this Resort!!! you'll love it!!"

  • This TripAdvisor Member:
    • Liked — Quality service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12234's Summary
Date of Stay: February 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 03 March 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, pet owners, tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £308 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved our Vacation Nannies - Corretta M & Carmelina”

Franklyn D Resort & Spa

2 Mar 2008

This was our second time having Coretta as our son's Vacation Nanny! Why? She's awesome! She's our family away from home...Tyrese wanted to go back to the resort the next week after coming back home just to be with her! Coretta is very professional, yet friendly and always gives 'service with a smile!' She's a definite asset to the resort as she goes above and beyond her call of duty, making sure that you are always satisfied, providing what we call here in Canada - "world class service!". Tyrese always wanted to be with her and would not dare allow her to take her lunch breaks! We took advantage of the baby sitting at nights, which enabled my fiance and I to go out to dinner alone every night, which was such a wonderful treat we don't often get back home.

We also had the opportunity of having Carmelina for the first 2 days of our vacation. She was also an excellent choice and was very pleasant, helpful, and knowledgeable! We loved her too, and she was a big help to us when we needed her most, getting prepared and ready for our Engagement Party!

If you are ever looking for a great resort to take the family, FDR is the place to go - the staff will treat you right!!

Corine, Everton, & Tyrese

  • This TripAdvisor Member:
    • Liked — It's cleanliness and convenience...lots of room space
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cinderella09's Summary
Date of Stay: August 2007
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 02 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £308 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“GReat Vacation nanny concenpt but common amenities need major improvement”

Franklyn D Resort & Spa

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3 of 5 stars
Montreal, Canada
9 Jan 2008
12/13 found this review helpful

This is our second stay at FDR in 4 years (3 if you count FDR Pebbles) and we had a "fine" time. We travel extensively with our 3 young children: 1, 3, 5 year old and this is our 3rd trip to Caribbean this year. Overall, our vacation nanny was great, the room was spacious and comfortable, staffs were always friendly, welcoming, available and helpful. The combination of the above 3 made other negative parts of resort seem not as bad.

1.Airport transfer: JTS is located right outside of the luggage pick up. 90 min transfer from the airport included in the price. (We purchased flight and hotel separately) Driver was friendly and responsive.

2.Check-in: Nice staff. Very courteous.

3.Room: Large and spacious. Full kitchen is great. Compare to Pebbles, this one bedroom suite is at least 30% larger in size. The bedroom is a full room, not simply divided with a division as in Pebbles. Descend size living room. One great thing is that they have updated the room furnishing from last time we stayed. The bathroom is renovated and quite modern.

4.Nanny: We were initially assigned nanny who was non-responsive, lack of initiative and definitely not energetic. Make a long story short, I went to the front desk and requested a nanny change. They found someone right away! The whole process took less than one hour and we are glad we did.

6.Nanny Instruction: Do give your nanny a few guidelines in terms of what you want your kids to do and what not to do. Dietary needs if any. Ours was great. She had initiatives. Just with a few simple guidelines, she managed the boys fantastically! Some other nannies need the parents constantly tell them what to do with kids, follow up with them….this would have driven me nuts.

7.Kids club: Many upgrades needed but they do keep the place tidy and clean by end of the day. Another mother expressed strong concerns because there was no division for kids by age group. But great friendly staff. Always helpful.

8.Kids play ground: Many Little tikes and Step 2 plastic structures plus other more permanent ones, large and small to keep small kids entertained. However, few potential injury locations: steep 2’ drop from the play ground to the basketball court and some broken rocks around the playground. Require nannies constant supervision. However the general manager mentioned she is looking into cleaning up the playground and make it more kid safe. She seem quite sincere so I look forward to some major improvements there.

9.Pools: The main pool’s shallow end is of minimum “3 foot tall”. Both my boys and other family’s kids under 6 year old need to wear life jackets at all time! What they call the kiddy pool with a slide, is a cement slide, which slides into a 30” deep water. It is definitely not for kids less than 3 year old. Fine for my 4 and 6 year old but, life jacket is still required to leave them playing in this small 5’x6’ pool. So where is the wading pool for “young kids???

10.Beach: Small but efficient for the little kids to play. For adults, go next door. Do bring your own towels because you cannot sit on their lounge chairs so improvise.

11.Water sports: well equipped with snorkeling, wind surf, kayak, to scuba diving. I do have to recommend the water sport staff being very diligent and observing all the time. Guto! Again. Great for the resort having such wonderful staffs. In 2003, they offered free scuba diving course, but it is no longer the case.

12.Restaurants: Many improvements compared with 2003. I highly recommend, grilled Jerk chicken and pork at the grill. It was the best! Do try their braised ox tail at restaurant, fantastic! It melts in your mouth! Staffs are always helpful and available. However, do not expect 4 star plates but they do have great collection of designer dishes.

13.Staff: A1! No complaint at all.

14.TIPS: Make sure you like and are comfortable with your nanny. They will be looking after your precious ones so do be picky! Change nanny if you have any doubts. Do it gently and discreetly because the front desk ladies are fantastic!

15: Entertainment: There is a typical Caribbean night show once a week and I highly recommend it for families with kids. They have fire eating, limbo, big mama dance that lasts for 60 mins or so starts at 8:30pm.

Overall rating: 3 star resort at most. Love the staff, vacation nanny and the well appointed spacious accommodation. Hated the common facilities especially the pool. They need some major improvements in their common areas to be competitive in the Caribbean. I do have a very mixed rating for this resort because their target clientele are families with young kids but I don't think I would recommend my friends or myself to come here because we felt the value received may not be competitive with the price that we paid. But if all you want is the private nanny services, this is great!

  • This TripAdvisor Member:
    • Liked — Vacation nanny
    • Disliked — Common amenities such as lack of
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Voyage_familial's Summary
Date of Stay: December 2007
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 21 October 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £308 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“One of the most special places we go to as a family!”

Franklyn D Resort & Spa

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5 of 5 stars
New Jersey
9 Jan 2008
5/5 found this review helpful

We have just returned from our 5th visit to FDR. We can't say enough about the feeling that we get each time we arrive back to Jamaica, and
back to FDR. The resort, the staff, the families that we see year after year, have made this place one of the most special memories that we have as a family. The Nannies that work with you take such care to bond with the children. The staff is friendly and accomodating. It has to be one of the easiest places to get to know and feel a part of. It's all right there for you to take advantage of: the swimming pool, Big Blue slide pool, the Beach, tennis, the Spa, snorkeling, SCUBA, Sunfish and kayaks, the children's and adult activities going on each day, one of the best open air gyms that we have seen at a hotel (with Donovan, an amazing personal trainer who runs the gym who makes it easier to eat all of the yummy food and drinks there!). We have 4 children, and the first couple of years we arranged to have a second nanny with us to help out. Absolutely worth
it! The Nannies are happy to return in the evening so that you can take advantage of the Adult-only restaurants: the Pier, which is Italian and Overproof, which is authentic Jamaican fare. The vacation becomes one that is full of family-time and couple-time too, a balance
that is easy to achieve at FDR. The grounds abound with beautiful courtyards full of plants and flowers. Excursions are easy to plan, if you wish to leave the Resort! If you are looking for a relaxing, easy, fun filled and stress-free vacation, please give FDR a chance! We will see you there next year!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleRSW's Summary
Date of Stay: January 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 09 January 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £308 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great time”

Franklyn D Resort & Spa

8 Jan 2008
6/6 found this review helpful

Great time at FDR. Just got back. The good:

- decent selection of food. Lots of Caribbean-style food especially - peas and rice, curry..
- lots to eat any time of day, for adults and kids
- good selection of activities for kids
- our nanny, Tanya Austin, was fantastic
- other guests were very friendly
- room was a good size for us - 2 adults, 3 year old and 1 year old - a 2 bdrm suite. We were in Block 8 - very close to the main restaurant. It was easy to sometimes just pick up food and bring it back to the room
- the resort is small so it's quick to get anywhere, or to find someone
- staff was always friendly, accomodating. Service was fantastic
- food at the "Grill" nice and greasy, American-style, nice once in a while
- great to have the fridge in the room stocked with whatever you want
- incredibly kid-friendly
- we took the advice from an earlier review and got a private transfer from the airport and were glad we did. It's a little over an hour drive, and longer if you go with the resort shuttle as they have to wait to fill the bus, and will try to stop halfway for a pit stop. It's a long trip to Montego Bay with kids so you'll want to get to the resort as quickly as possible.

The bad:

- the lunch buffet started at 12:30pm - a little late for a lot of people, especially kids that have been active all morning. This caused daily backups at the grill by noon, and less variety
- often the food wasn't served very hot - lukewarm at best
- the Italian restaurant food was mediocre at best
- not a huge amount to do for adults, but that was cool with us as we were content to soak up the sun
- nightly entertainment was a little lacking
- being a family resort, the nightlife in general was pretty much non-existent (no fault to the resort - most guests, being families, seemed to be in their rooms by 9pm). The bar and club were pretty empty after that
- their beach was ok for kids but not much more than that. There's a great beach next door at Breezes that you are allowed to use but you can't go higher than the "high water mark". This means that you can't put your stuff up much higher than the water, and certainly not in the shade. You also can't use their lounge chairs. It's pretty unlikely you'll lug your own over so your stuck sitting on the sand or on your towel.
- this is a 3 star resort and is priced accordingly so don't expect 4 or 5 star quality. Everything's a little older and used but fine for most people

We had a 3 and 1 year old, and hit a pretty good groove each day. We would hang out with one or both of them in the morning in the water, with the nanny with us or separately with the other one. After lunch we'd keep the one year old and Tanya would go do activities with the other til dinner. We'd then feed the kids, and Tanya would take them after dinner, more activities, then put to bed. We'd be able to eat on our own every night and hang out afterwards alone.

Overall an amazing time at a great family resort and we'd certainly return.

  • This TripAdvisor Member:
    • Liked — Unbelievably family friendly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvanToronto's Summary
Date of Stay: January 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 17 July 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £308 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Franklyn D Resort & Spa

( 23-27 of 163 )
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Franklyn D Resort & Spa Address

Main Street, Runaway Bay 99999, Jamaica