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Franklyn D Resort & Spa: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 163 reviews
163 Reviews
5.0 of 5 stars
79
4.0 of 5 stars
58
3.0 of 5 stars
13
2.0 of 5 stars
6
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#4 of 13 hotels in Runaway Bay
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 77
Description: Boutique all-inclusive family Resort where each family is assigned a dedicated Vacation Nanny to care for the kids from check-in to check-out. One... This description is based on information provided by the hotel.
Address:
Main Street
Runaway Bay 99999
Jamaica
Check Rates: £301 ($602) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Franklyn D Resort & Spa

( 18-22 of 163 )
“Perfect small resort for families with young children -”

Franklyn D Resort & Spa

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4 of 5 stars
Tampa, FL
17 Apr 2008
3/3 found this review helpful

We (mid - late 30's couple, 3 year old and 4 month old) spent 6 nights at FDR in late March / April and enjoyed our stay. The resort is somewhat simple and small which we found refreshing after vacationing at larger, fancier and louder resorts.

1) transport from airport - we took other tripadvisor advice and booked a private transfer - we called the resort to book and paid $80 - I think it was worth it as some other guests told us they waited quite awhile for the shuttle to leave as they were waiting for other guests. We specifically requested seat belts (which we used to secure the carseats) and highly recommend them -
I don't think the island is receiving any rewards for traffic safety...we had air con but when we got in the van/bus there were some mosquitos so we opted to open the windows. No big deal -

2) check-in - I was a bit nervous about the room type b/c we booked on bookit.com rather than through the resort (prices were the same but the resort online booking engine indicated no rooms availalble - ). I did contact the resort to make several requests - roll away bed for toddler, crib, bottled water, king bed and to confirm ocean view room. We were very happy with our room, all requests were fulfilled and we had a terrific view (room 29 - ). Only downside was that it was on the 3rd floor which was a drag with kids-in-tow.

3). The room - it had a great view with a nice patio overlooking the water. It was spacious (1 bedroom/1 bath). The bedroom was decorated nicely, the king bed and linens comfy. The bathroom left a bit to be desired - small and while clean , had the look that you just couldn't get it clean although it was. Not enough counter space. Hot water was fine in bath. Kitchen living area was adequate - furrniture and kitchen in general a bit tired but completely adequate. Had to put beer / juice in freezer to get it cold enough. No bugs in the room other than a few mosquitos that we let in when we left the balcony doors open. Overall we were happy w/ the room and would request it again -

4). Food - pretty good. The resort wasn't full during our stay so there were no more than 2 options each night (sometimes just 1). But the atmosphere was always great - the jamaican cuisine, night or day was quite good, the italian not so much. drink service at meals and at bars during the day was always good and timely. Breakfast good, particularly if you utilized the eggs made to order - sometimes the salads / fruits got a bit tired as the morning or day wore on but it was obvious so we knew when to enjoy and when to not - none of us had any stomach issues during or after our stay.

5) Activities and amenities - we didn't do too much as we were just looking to relax but we did play tennis daily - the tennis pro on staff is knowledgable and provides lessons free of charge - tipping, I'm sure is appreciated. We didn't do the scuba but heard it was fine. Did the glass bottom boat with our 3 year old and he enjoyed it. The pools were fine - the main pool had some small slides and a nice entry on one end - steps all the way across where our toddler, and several others, could play. The toddler slide and pool were great - he enjoyed several hours there daily. The beach is completely fine - nothing spectacular for adults but perfect for kids - they had beach toys but we did bring some and we were glad we did (just so he could have everything he wanted). We left them so others could enjoy -

6) Service - overall very good - that doesn't mean that the servers or any staff were perfect but we found that most seemed to care about keeping guests happy - we rewarded many with small tips throughout our stay and that seemed appreciated.

7) The nanny - The nanny service is specifically what attracted us to this resort. We have done Beaches which we like but with 2 kids now the nanny seemed like a fantasy...and it was!!! I'm so hesitant to disclose her name b/c I want to make sure she's available to us when we return...she just made our experience close to perfect and felt like part of the family by the time we left - you can't go wrong with Donnett - we used her after hours ($4 / hour) which allowed us to have dinner alone or just to have some help while we all had dinner. Admittedly it's a bit strange at first to figure out how to use the nanny but we worked it out, well, by the end of our first day. The nannies, I think, really rely on the after-hours use so we used her every evening except for one to help in one way or another. They make so little in Jamaica, while the fee is $4 / hour we paid her a lot more - they are responsible to pay for their own transportation to and from the resort and most don't drive. We also left all the books we brought for our kids with her for her son or anyone else who might enjoy them - lord knows we have far more than we'll ever need. And, we tipped her very very well at the end of the week.

All in all, it was a great stay - I often look at these boards without posting our experiences (bad me...) but for the FDR I'm making a point to write- I did so much research b/c I was afraid I would be terribly disappointed with the condition and amenities of the resort as we're somewhat used to more luxurious properties. It's not the Four Seasons but if that's what you want go for it, pay the price, miss the included nanny and decide if it's worth it!! Otherwise, keep your expectations in check and enjoy all that FDR has to offer!!

We're going back. Soon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tampamum's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 03 November 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Families with Small Children
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: £301 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Better than it looks”

Franklyn D Resort & Spa

29 Mar 2008

We Just returned from FDR at Runaway bay .. The pictures on the web dont explain the fun and the beauty this place is all about . The property is a bit tired compared to the modern resorts but its comfy for a family and you soon overlook some of the the wear and tear . The property is well maintained and clean .. The people who work there from the Nannies to the entertainment directors , even the omlete man are very well trained totally focused on you and your kids enjoyment . The size of the property is small but safe .

the wonderfull part was how they had activities organzied they had some thing diffrent for the toddlers , pre teens , teens and even adults . The water sports was always open for snookling , glass bottom boat rides etc etc .

They keep you smiieng all day by say Hey Mon .


i know it is all inclusive and food is not the priority ... they had a grill which served good foods if you did not like the buffet which was okay plenty of choices for whole family . They had adult only dining which was in a beautiful setting but the food was a let down .

My kids have traveled to plenty of other high end kids resorts and they all said this was the most Fun because of the people .

take your kids , and a camera .

  • This TripAdvisor Member:
    • Liked — size of room
    • Disliked — food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarylandSuperDad's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: I prefer not to answer
Member since: 29 March 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: £301 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Disappointed”

Franklyn D Resort & Spa

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2 of 5 stars
New York, USA
22 Mar 2008
2/3 found this review helpful

The facility is run down but clean. There is entertainment at night but it goes on until about 10 pm and can be heard in virtually every room regardless of where you are in the resort so it makes it hard for the little ones to go to sleep.

The beach is tiny but there is an adjacent beach which you can use but you can't use the facilities at all so you have to walk back to FDR for batch rooms etc. I tried to use the beach shower to get sand out of my 5 year olds eyes and had a security guard come up to me in 30 seconds to say we couldn't use the facilities.

Food was ok but not great - eating out over the water was beautiful so it made up for the lack of variety.

The bath rooms while clean are very small, the water pressure is low and we didn't always have hot water.

The trip to Dolphin cove is definitely worth the money. Our entire family had a great time with the dolphins.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
we_are_off_again's Summary
Date of Stay: March 2008
Member since: 22 March 2008
Was this review helpful? Yes No
Check Rates
Average price*: £301 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Family Vacation Spot”

Franklyn D Resort & Spa

20 Mar 2008
2/3 found this review helpful

We stayed for a week at FDR in March and didn't want to leave. Our nanny Natalie was great and the rest of the staff was equally impressive. The resort is much smaller than others we have been to, but we loved the fact that we could see our Son with the nanny while we were doing other things. This was the first vacation we were able to do things as a couple and also have time with our Son. The food was good and the variety was nice. We enjoyed the fact that we didn't have to eat at a buffet every night. This was an extremely family oriented resort and the staff goes out of their way to make sure your children enjoy themselves at the resort. The snorkeling was great. We went out every day with our boat captain/lifeguard Junior and have an amazing time. The glass bottom boat was a lot of fun for our Son too. He is 2 1/2 and Junior let him drive the boat and feed the fish bread. He is still talking about it after being home for 3 weeks. The rooms are nice as long as you get a renovated room. The first room we were in was not great and there were so many things wrong with it, but the resort staff graciously moved us to a new room by the evening. The staff was truly gracious and friendly. They always had a smile on there face and were so laid back and relaxed that it rubbed off on us. I've never in my life fallen so in love with a resort and been sad to leave. I cannot say enough wonderful things about FDR. We plan on going back at least once a year!

  • This TripAdvisor Member:
    • Liked — The vacation nannies
    • Disliked — The beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmericaninToronto's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 20 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, Families with Small Children
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £301 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best Family Resort Ever”

Franklyn D Resort & Spa

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4 of 5 stars
New Jersey
4 Mar 2008

Our stay was from the 17th of Jamuary to the 20th, this seems to be off peak time so the place was not that crowded.
The staff was really really friendly and down to earth. The nanny came and took out son and i just lounged about, my wife made full use of jacuzzi, and the pool to get a tan, also you can go on the beach next door @ Breezes resort.
This is the ideal place for a family with kids vacation but i did meet a few people from chicargo without kids who were enjoying themself and I met a lot families who had been there more than 3 times, one couple told me it was thier 7th time back. The funniest thing to me was hearing the mother conspiring everyday at the bar how they could possibly steal the nannies and take them back to America with them.
The nannies are perfect and my son was very resistant to leaving with a staranger at first but after a hour with "Jewel" he didnt even want to have lunch with us because he was having so much fun especially hanging with the other kids. He made a lot of friends and looked foreword to hanging out with them everyday.
Breakfast is usually a wide selection of good to great food but lunch and dinner was usually ok to good but still a wide selection. If u really want great lunch sneak over to the workers eating area and get a plate.
The tennis lessons were great and they had a really cool gym instructor, I never went out on the glass bottom boat but I heard that was great also, I tried to get a fishing rod but they kept sending me in a circle and I ended up with stick with fishing line and a hook on it but I did go fishing on the beach with it and caught a few 1/4 fish that I threw them back. It was fun regardless.
The bar staff were extremly friendly and they would make any drink you want. If I wasnt fishing or playing tennis I slept most of the day with my balcony door open to recieve the cool sea breeze. At night after dinner I was usually by the bar hanging with some lovely people I met.
i have been to better resorts when I Iwas single but the joy that my wife and son displayed at this place was priceless. I told her we will try some other place next year and she said she is coming right back to FDR. afterall why fix it if it aint broke so I guess we will be one of those family telling people "this is our 7th time here" and they will look at us like ' You havent tried anywhere else?"

  • This TripAdvisor Member:
    • Liked — The Nanny, The Bar Staff, The Room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bullyinc's Summary
Date of Stay: January 2008
Travelled with: Family with young children
Age group: 35-49
Member since: 04 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: £301 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Franklyn D Resort & Spa

( 18-22 of 163 )
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Franklyn D Resort & Spa Address

Main Street, Runaway Bay 99999, Jamaica