El Convento is one of the most amazing places to stay in Old San Juan. It is the ideal base to explore the Old city. It has the most beautiful atmosphere and the grounds were outstanding. It is within walking distance of everything such as restaurants, interesting tourist sites, and the waterfront area. They have gorgeous historic reminders of the convent as it once was, and it really made you wonder what it was like to have been there in the day.
The staff was very friendly, the service exceptional, we felt like family in this homey small hotel.
Each evening we enjoyed a complimentary wine & cheese reception by the library, with quality wines that were delicious and well chose, as well as internet access so we could do two things at once. The restaurants in the hotel were excellent, we tried two out of the four due to limited time restraints. We definitely recommend El Patio del Nispero and lunch at Cãna, both were unsurpassed. Room service was also quick and efficient.
We spent alot of time reading & relaxing on the incredible roofdeck, which boasted amazing views and a small pool for cooling off.
Our room had a partial view of San Juan Bay, which made the room so enjoyable, and the luxurious sheets, towels & toiletries lived up to our high standards. The bed was abviously of the highest quality and the flat screen TV was a luxury we don't get to enjoy at all hotels.
If only we had planned more for our trip, we would have gladly stayed there longer, but we would definitely stay there again in the future. Thank you.

I recently stayed for one night at El Convento in Old San Juan. It is a lovely hotel set in a building with a long and interesting history. The lobby area feels like you stepped into a museum or an important building of some kind and it's decorated in old pieces to bring out the historic nature of the structure. I had read other reviews that the staff was not responsive to guests, but we had the opposite experience. Our room wasn't ready when we arrived, so the front desk, which was very helpful, stored our bags, told us how to get an internet connection up in their library (which is a nice area with coffee/drinks etc), and then they came up shortly after to tell us our room was ready. There is a pretty bar/lounge in the courtyard of the hotel with a giant tree going all the way up in the middle of the courtyard.

The pool, on the roof top, is quite small, with a hot tub next to it, but there are lounge chairs and it's nice to sit and look out at the old city. Our room had a huge and well-stocked bathroom and was decorated in a unique manner;definitely not the usual chain hotel room. The only negative in the room was that it had a queen size bed (they didn't have many rooms with Kings) which moved when you leaned back against the bedboard to watch TV.

The hotel is located in an utterly charming part of San Juan - small hilly cobblestone streets, with pretty buildings, cafes, stores etc., and it's also just a few blocks from the forts and the water. I would definitely stay here again.

We just returned from a 4 night stay at Hotel El Convento in Old San Juan. Our stay was wonderful. We contacted the hotel in advance and the hotel manager, Efrain Rosa, was very gracious and kind. He arranged for us to be upgraded to the Pablo Casals Suite because other suites were unavailable during our stay. The suite was lovely: the hotel itself is a pretty, calm oasis in the middle of Old San Juan. It's walking distance to everything there so you don't need a car. For our anniversary, the hotel created a path of rose petals from the door of our suite leading to an enormous heart of petals on our king-sized bed. They also chilled a bottle of very nice champagne for us and gave us a lovely bouquet of flowers. We enjoyed the many restaurants on site and also the Manager's cocktail reception every evening at 6PM. We also liked the complimentary coffee/tea and honor bar that remained open all day. We enjoyed our stay tremendously, the staff was always friendly, helpful and courteous and we would recommend the hotel highly to anyone staying in lovely Old San Juan.

My husband and I loved this hotel. We only stayed one night while on our way to the BVI to sail and have decided to lengthen next years trip so we can stay at this hotel and enjoy all it has to offer. The location lends itself to exploring Old San Juan in comfort and to enjoy the history of the area.