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El Canario by the Lagoon: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 97 Reviews
5.0 of 5 stars
24
4.0 of 5 stars
45
3.0 of 5 stars
15
2.0 of 5 stars
9
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#14 of 39 hotels in San Juan
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  • Hotel class: 2 of 5
  • Rooms: 44
  • Address: 4 Clemenceau , Condado San Juan 00907 Puerto Rico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Small European-style Hotel located in the heart of Condado, 4 miles from airport. This description is based on information provided by the hotel.
No Business Centre No Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates: £72 ($122) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of El Canario by the Lagoon

( 3-7 of 97 )
“Adequate”

El Canario by the Lagoon

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2 of 5 stars
Nashville
26 May 2008

Basic room in good location if you like upscale shopping (Condado). Getting car in and out of narrow streets surrounding hotel is not for the faint-hearted. Also, your car is parked in a line of other cars alongside the hotel. To get it out, hotel clerk must move whatever cars are behind yours into the narrow street. No quick get-aways here, unless you happen to be the last car in the line.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kms1021's Summary
Date of Stay: May 2008
Member since: 26 May 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
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Average price*: £72 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Decent hotel”

El Canario by the Lagoon

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4 of 5 stars
Chaguanas
24 Apr 2008

Decent hotel, management and staff were very friendly and I would love to stay there again when I return to Puerto Rico

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Elevator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doyo22's Summary
Date of Stay: May 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: 24 April 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, Families with Teenagers, tourists
I do not recommend this hotel for:
Older Travellers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Business meeting / Event, Shopping
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Average price*: £72 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice place”

El Canario by the Lagoon

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3 of 5 stars
Houston, Texas
29 Mar 2008
2/2 found this review helpful

El Canario was a good place to stay. We only stayed one night before our cruise. I thought the room was good, the bathroom was a little small, but we didn't need a huge one. The balcony overlooked parking and other buildings, but it was nice to have. Location was great, we were in walking distance of the ocean and some really great restaurants. A/C worked great
Our room was prepaid for so checking out was a breeze. The clerk loved that it was already taken care of. Other than checking in/out, it was the only time we used the desk. While waiting to check out, the clerk was helping these young girls find a kayaking/beach guide for the day, even negotiating a price for them, which I thought was nice. There are taxi drivers within walking distance ( I mean less than half a small block), so we walked down to get one to take us to the ship. It was a nice stay, and I would use them again if I am cruising out of San Juan.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shargurl's Summary
Date of Stay: March 2008
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: 03 March 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: £72 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Could use improvement”

El Canario by the Lagoon

27 Mar 2008
1/1 found this review helpful

Stayed just one night in this small hotel in the Condado beach area of San Juan. Hotel is located near the Lagoon with some rooms having a partial view and just one block to beach. Lobby is tastefully furnished with tropical bamboo chairs and loveseat with a small breakfast room for complimentary morning rolls, coffee and juice. There is also a roof deck that could be very charming (but isn't) with a great view. Four suites are located on the roof deck.

They advertise themselves as a "boutique hotel" but the problem is the rooms. They are dated and unattractive and pretty dark. We had room 306 with a view of the Lagoon from our balcony but there was nothing charming about it. At $126 a night (including all taxes) this is a fairly good deal for the area but with new bedspreads and curtains and a couple of scatter rugs this hotel would get more than just one night stands.

Desk clerk on the Sunday we arrived was surly and uncooperative, but the person the next day was very helpful.
Would recommend only if you don't care about the ambience of your hotel room. I would also check out El Canario by the Sea and El Canario Inn which are the same price but might have a bit more charm.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £72 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Stay away !”

El Canario by the Lagoon

24 Mar 2008
1/1 found this review helpful

We stayed for only one night and would never do it again. Our room was dirty, dark and smelly. The bathroom was tiny, the shower fixture was broken, and there was no hot, or even tepid, water. There was no waste basket in the room, not a single napkin, and no glassware. Promised internet connection, a must in our case, was nonexistent. The staff was not able to move our car, claiming that it was too complicated to start it. We ended up parking it ourselves on the street in the middle of the night. As for being B&B, sufficient to say that self-served breakfast, more like a coffee stand in your local grocery store, offered rotten apples along with bread, bananas and cold cereal. Maybe it was just our luck, but it was a worse hotel stay ever. Shame, really!

  • This TripAdvisor Member:
    • Liked — Nothing, really. Although the day clerk at the desk was polite.
    • Disliked — The room , the food, night staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
happytr's Summary
Date of Stay: March 2008
Travelled with: Family with teenagers
Member since: 24 March 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £72 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of El Canario by the Lagoon

( 3-7 of 97 )
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El Canario by the Lagoon Address

4 Clemenceau | Condado, San Juan 00907, Puerto Rico