I apologize to the Hotel for not getting this review in much sooner.I have been dealing with a family crisis.
Allow me to start off by saying that it is NOT my intent to insult anyone. That being said let me say this.
After reading some of the reviews. I was shocked by some of the comments.I felt the they were unfair. I say this, for this reason only.
I am a Puerto Rican that lives in N.Central Florida and travel to San Juan often and stay at many different hotels throughout the Island.
I have to admit that the Staff and Hotel at the San Juan Beach is Truly Outstanding and Very Professional from the Manager to the Grounds keepers.My room was Cleaned everyday and fresh linens and towels were always used. My only issue was with their WIFI working properly. Other than that I Loved My Stay There.
Folks ...Please...Be Realistic...You did not pay for The Marriott or Hilton. I did not walking in expecting to be treated like the President of a large company. The rates at the San Juan Beach in comparison to the Hilton and Marriott is Half. The employee's of the San Juan Beach do not have swanty uniforms or have modern style decor...But after all...all that is needed is a Clean and Safe place for one to rest his or her head for a good nite sleep along with a staff that smiles at you and always welcomes you back as u walk in the hotel after a long day at the beach or shopping. The San Juan Beach Hotel and its Staff does just that.
THANK YOU FOR A GREAT VACATION EXPIERENCE AND STAY.
PJD

The room was dirty. Bed sheets and curtains had holes. The bathroom was worst, mildew all over the bathtub, the shower curtain, there was hair on the bathtub!! Horrible experience!! I mean if the management knows teh rooms are reserved they need to make things right. Those rooms, every detail should be completed...it's not like you did not know there was people coming over!
I paid for that stay, that by the way, I checked out earlier and no one care to ask the reason why nor how was my experience at the hotel.
I would not recomend it to anyone

After a hard working but amazing winter season in Aspen, CO, me and my friend decided to go to a deserved vacation and our mind was set on Puerto Rico--a Carribean paradise. We booked and paid the San Juan Beach Hotel through Expedia for the period from April 19th to April 29th 2008. After arriving to the hotel the first thing they asked me was to give them my credit card without any explanation. Since all the other people checking in were doing that and since I was tired from the trip I just gave it to them. The room was pretty spacious with an amazing view of the ocean but was old, needed thorough redecorating and most of all had a very strong moldy smell so we had to buy an air freshener immediately. After a few days, on April 22nd when I checked my bank account I noticed that the hotel had taken 250$ off my card without notifying me and without my authorization. When I asked the front desk what was the meaning of that they said that it was just a security deposit and that it will be returned to me 48 hours after checking out. I protested for not being notified about that but just wanted to continue my vacation. When I checked out at noon on April 29th they wanted to charge me for parking but I protested strongly to the manager since I had no car so they removed that charge and my balance due was 0$. On May 1st, after I`d returned to Colorado I found out that instead of my 250$ deposit being returned to me another 250$ were taken off my card by the San Juan Beach Hotel without notifying me and without my authorization!!! When I called them they said they charged me for smoking in the room which is outrageous because they have smoke detectors so any smoke would trigger an alarm and I am not insane to smoke in a smoke-free area! Apparently they just made up an excuse to take extra money from me! Now I am trying to get my 500$ back through the law system and I had to cancel my card so the hotel could not steal any more money from me. The bottom line is: Stay as far away from the San Juan Beach Hotel in Puerto Rico as possible!!!!!

We booked this hotel thru Travel Impressions for over $150 a night. This is an older Hotel on Ashford ave. They are remodeling it, but it needs a lot of improvements b4 anyone should pay more than $75 a night. Improvements needed: carts for the maids to clean the rooms, new mattresses( they sink when you sit on them), and new windows in the rooms( we were on the 6th floor and all the noise from the street was in our room). There are pluses- great location, rooms are nice size, new elevators that are speedy, great pool and ocean view. thanx