I just got back yesterday from the Regency. The hotel was NOT all that, but what can you expect w/ such a good deal in pricing. Overall, I can say I definitely got my money's worth and it was worth it. The pool was great and the view of the ocean from the pool was great. Although if you are planning to visit Isla Verde or Old San Juan you're better off staying over there. Cabs were at least $12 each way w/out tip.

The ONLY 1 good thing about this hotel is the location - it is located in the Condado area of San Juan, and located next door to the Wyndam Condado - which you have access to at the pool, casino, etc. I have read many reviews and prayed nothing would go wrong but my husband is more positive that I am so we stayed at the Regency - the price was right and since we stayed 5 nights and got 1 night free-we tried it. If you just need a place to rest your head, stay here - this MIGHT be the place for you. If you have a car - $5 per day.

Positives: Staff is friendly and helpful, hotel is located next door to the Wyndam, balcony in the room with views, price was right for us since we did not want to spend a lot of money per night.
Negatives: rooms smell of mildew, our toilet flodded day 2 -but we were switched to another room, whole hotel needs remodeling.

Stay here at your own risk.

My friends and I really enjoyed our stay at the Regency. It was very affordable and the rooms were nice and comfortable. The staff was also very friendly and helpful. My only complaint was that the water pressure in my shower was not great, but it was manageable. The best thing is that we got to use the amazing pool area with swim-up bar and waterslide at the Condado right next door. I would definitely stay there again the next time I go to Puerto Rico.

We were in the Regency Hotel from 05/07/04 to 05/12/04. We had a great time. The hotel upgraded us to a suite and we got a spectacular view of the ocean. The service was courteous and fast. Our balcony door was jammed and could not be opened. It was attended to promptly. The Wyndham is next door and all facilities can be availed from there including the pool and tours.The only disdavantage was that the beach (isle verde) is quite far. But old san juan and the beaches are readily accessible with a 25c bus ride (not after 9.00 pm though when the party begins in old san juan!). For the price we paid we got what we deserved. I have been reading reviews of a lot of people on this web site. Some poeple dont realise that they are actually leaving their home and going for a visit and expect the world from a hotel/bar or restaurant. Issues like mosquitoes nets, expensive food, harassing locals, chipped walls are all part of the travel experience. Get over it!