If you are on a budget, and need a clean, place just to lay your head down at night, the Regency is the place to go. For $89 a night, you get what you paid for, and a little more.
My husband, 8 month old son and I stayed at the Regency Hotel this past October from Oct 15-Oct 19, 2004. We arrived in PR pretty late, at 1:30am 10/16. The staff was pleasant and courteous. I called the Hotel to make sure we had a late check in the day of Arrival and we had no problems what so ever. Once we arrived at the hotel, they upgrade us to a Suite on their own accord. I asked for a crib and they had one sent up immediately. Though the pool was nothing much to speak off, it really didn't matter when you can use ALL of the amenities at the Wyndham Condado Plaza Hotel and Casino that is right next door to them.
I think to many people are expecting 4 star service when it clearly states it is a 2 star hotel that is meant to go if you are on a budget.
Will my family and I stay there again on our next visit to Puerto Rico? Yes we most definitly will...Personally, all my family and I did was sleep, and bathe in the hotel room...and both the room and bathroom (w/great water pressure I may add) where clean, the bed was pretty comfortable. What more do you want?!! If you want a 5 star Hotel, then this is definitely not the hotel for you....But if you just want to lay your head down to sleep at an affordable price, I would go with the Regency.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC