This is a lovely small hotel with personalised service and excellent value for money. We spent one night in January and two nights in February at the Hotel Milano in San Juan. The hotel is situated in an ideal location, right in the centre of the old town and right next to some really good restaurants. The rooms are comfortable, nicely decorated and have efficient air-conditioning units. On our first night we stayed in one of the rooms which overlooked the street outside and we didn't find it at all noisy, contrary to some other reports we had read. The reception staff were extremely helpful and efficient, particularly Laura. Breakfast is served in the restaurant at the top of the building, where there is also an open patio area with views over the roof tops. Breakfast consists of hot rolls, croissants or apple turnovers, fruit, cereal, juice, tea and coffee. The restaurant at the moment is only open for breakfast. We had two wonderful dinners at the nearby Marmalade Restaurant (pacific rim with a touch of Iberia) and the Tantra (Indo-Latino Cuisine), where there was also an extensive list of exotic martinis. We will definitely stay at this hotel again on our next trip to San Juan.

Right in the center of Old San Juan, easy walking to all the sites. Clean, comfortable, and quiet, with friendly staff. This is our second time there.

we stayed at the hotel milano for one night prior to our cruise
it's location is perfect in old san juan. a short walk to everything
the rooms are small but super clean
the staff helpful and they even have a free cont. breakfast on the rooftop resturant
we would stay there again for a one or two night stay

We were recommended to this hotel by a friend, called and made reservation. Great experience. We wanted a smaller room, but the hotel was booked solid so took a Queen on 4th floor with window tat opened. It was a bit noisy sleeping with the window open, but that is a small price to pay for this great city.

The check in staff was great, friendly and very helpful. The price was fair, but great value. I met the owner and got chatting. My wife and I ended up going out for drinks and appetizers with him (and he picked up the check which was most generous). His story of coming to America and starting the hotel was fabulous. If you get a chance to chat to him, it is really time well spent as he truly is a good person and we are very glad to be giving him our business.

We had breakfast included in our room rate and it was simple but great. The breakfast staff was again a very friendly crew and helpful, interested in what our plans for the day was.

This is the only hotel in Old San Juan we will use. Easy to get to and easy to get around walking. Great location for basing one self from.