My husband and I stayed 8 nights at the Hotel Milano, 307 Fortaleza Street, Old San Juan, Puerto Rico, and it was everything we needed. The location was right in the heart of Old San Juan on a street with some of the best restaurants in the historic section, between the two forts, and within easy walking distance of all the sights. A generous breakfast, included in the price of the room, was served with Latin music from a jukebox on a roof from which we had a beautiful view. The room was clean and comfortable and the bathroom was always kept well-stocked with toiletpaper, facial tissues, soap, and shampoo. The tv in our room had good reception, so we were able to keep up with the news. At the computer in the lobby we printed the boarding passes for the return flight. The entire staff, the housekeepers, concierge, and breakfast-hosts, were pleasant, conscientious, and helpful.

We had a cruise going out of Puerto Rico and wanted to fly in early for a few days to enjoy the sights of Old San Juan and picked this lovely little jewel called the Milano Hotel right in the heart of the city. We arrived late, but like relatives waiting for you to come, the hotel had a person there waiting with a smile to greet us and get us quickly to our room that was ready for us. It was small, but we are used to cruise ship cabins so that was ok cause it was cheery and clean. The next morning there was persons to greet us in the restaurant with a nice selection of things from toast, cereals, fresh fruit, yogurts, muffins, milk,coffee, and juice to start off our day. It was a balmy morning so we choose to sit on the balcony to eat. In leaving for the day the front desk answered all our questions we needed to get on the right bus to get us where we wanted to go. It was lovely just to walk to the awesome 400 year old fort of San Christobal and walk to the many plaza's that surrounded the Hotel. Many stores available for shopping and a great restraunt called the Parrot Club for great Puerto Rican dishes. Unfortunately the Milano Hotels dinning room was closed while we were there for our stay so we ate at nearby restaurants which was no problem. Also we were walking distance to Burger King and McDonalds. Taxi stands were on the corner, but we found it enjoyable just to walk everywhere we wanted to go. Once we took the trolley from San Christobal to the other Fort called El Morro and the trolley was free. It goes from fort to fort which by the way was only $5.00 a person entrance to both forts. At the end of each day our room at the hotel was waiting for us with clean towels for a hot shower and clean made up bed. I had read in this web sight postings that the Hotel being next to the locals clubs at night could become noisy, and yes it was a couple of times, so I took ear plugs just in case, but we were so tired from the day of sight seeing we crashed and it really didn't bother us. The last bit of great news for the cruisers who read this and that is you can just walk over to the peirs and check in to your cruise ship with no problem. Also for 25 cents pp you can get on the ferry right at the same place to take you across the bay where you get a taxi for $6.00 to take you to the Barardi Rum Distillery that gives you a free tour and free rum drinks which my husband really enjoyed. In all I would say the $95.00 a night for the Milano Hotel was a great deal and I would highly recommend this hotel for anyone visiting Puerto Rico in the future.

The hotel I usually stay at in Old San Juan was booked, so we got a room at this hotel. It was way over priced for what it was and the staff was extremely rude to us the second we walked in. The rooms are reminiscent of a really old Days Inn or Super 8. The room wasn't that clean and looked like it hadn't been renovated in over 25 years. The nightly charge was $196, compared to the amazing hotel we usually stay at ($80 - $120), it was a total ripoff. If you are looking for a great place to stay call Da' House. It is a really cute hotel and they have some guest houses too. I have stayed with them a few times and the have beautiful, clean rooms with original art and a friendly staff.

Happy travels!

The Hotel Milano's location is a real plus during the day because Old San Juan's historic sites and restaurants are all within walking distance.
Unfortunately street noise becomes a problem at night if you book a room facing the street. We booked over the phone and were given the choice of a front room with a window, or an inside room without windows. I picked a front room, thinking a windowless room would be claustrophobic... but now I realize it would have the advantage of being quiet!
Otherwise, the staff is friendly, our room was clean and comfortable, and we appreciated the mini-fridge. I'd stay there again... I'd just pick up a pair of those foam earplugs at the drugstore first!