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Hotel Milano: Traveller Reviews

Hotel Milano
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 3.5 of 5 stars 257 reviews
257 Reviews
5.0 of 5 stars
91
4.0 of 5 stars
94
3.0 of 5 stars
28
2.0 of 5 stars
25
1.0 of 5 stars
19
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
 #7 of 38 hotels in San Juan
Show Hotel DetailsHide Hotel Details
  • Rooms: 30
Description: Affordable, upscale hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro... This description is based on information provided by the hotel.
Address:
Calle Fortaleza 307
Old San Juan
San Juan 00901
Puerto Rico
Check Rates: £76 ($148) Avg. Price
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Reviews of Hotel Milano

( 13-17 of 257 )
“Noisy & buggy”

Hotel Milano

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1 of 5 stars
kevart
new england
2 May 2008
1/2 found this review helpful

We read the reviews and Hotel Milano sounded acceptable for a short stay in San Juan. The rooftop resturant was a big draw.
The rooftop resturant has been closed since December, the "free contentinental breakfast" is now $5.00 per person. Although we were told none of this on the telephone, we would have been OK if we had been given a room we could sleep in.

Our room (303) vibrated with noise from a compressor of some sort outside the window. I asked for a room which was not next to the compressor and was given the key to 403. As this was right above 303, it also vibrated. But, even worse, when I first flipped on the light, a cockroach came scurrying out of the fake plant on the table. I told the clerk about the roach, he offered me the key to room 304. We spent the night in 304. The room has no windows, just some glass blocks near the ceiling. The room vibrated and rumbled all night long. It was loud. The walls were vibrating so much that the framed pictures on the wall vibrated - adding even more noise. The dresser vibrated against the wall- more noise. . Sleep was absolutely impossible.
The staff were polite and did alllow us to check out the next morning (a day early) without paying the usual $50.00 fee.
All three of the rooms we were shown were completely unacceptable, I would not recoment this hotel to anyone.

  • This TripAdvisor Member:
    • Liked — front desk staff
    • Disliked — the rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevart's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 02 May 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
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Average price*: £76 (year-round)
“Great, unless you plan to spend time in your room”

Hotel Milano

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3 of 5 stars
sarahrick
Boise, Idaho
1 May 2008
1/2 found this review helpful

We stayed two nights in Hotel Milano last week. For the price and location, this is the place to stay in Old San Juan. Very reasonable (almost cheap!) price, fantastic location - Fortaleza street is where it's at for shopping and restaurant selection. Be ready for street noise/music into the wee hours if you have a room on the street side. The people at the desk were very friendly, professional, and helpful. The $5 breakfast was a good deal but nothing special. The thing we didn't like was that the rooms were small, old, and well, not very nice to hang out in at all. We were often tired from shopping and wanted a place to just hang out and read and relax. This is when we wished we had spend the extra money to stay someplace nicer, like the Gallery Inn. But if you plan to spend all of your time in the streets, shops, and restaurants - go for Hotel Milano!

  • This TripAdvisor Member:
    • Liked — location location location
    • Disliked — quality of room/place to hang out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarahrick's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 24 January 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene, pet owners, Families with Small Children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
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Average price*: £76 (year-round)
“Perfect in every way!!!”

Hotel Milano

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5 of 5 stars
lmslough
Baltimore, MD
27 Apr 2008
2/2 found this review helpful

The Milano Hotel is wonderful...the staff is very helpful. The room was lovely, and they have hot water in PR!! A+++ experience. Terrific location in Old San Juan. Would recommend highly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lmslough's Summary
Date of Stay: April 2008
Member since: 27 April 2008
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Average price*: £76 (year-round)
“Took a chance and Won Big”

Hotel Milano

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5 of 5 stars
mkesty
Highland, CA
17 Apr 2008
3/3 found this review helpful

My wife and I normally stay at the chain/spa style hotels generally and decided to do something different this time. We stayed at the Milano 2 nights before a cruise out of PR. The staff was extremely friendly and the rooms were clean and charming. The location is perfect for those wanting to be located in the middle of some great history, shopping, restaurants and night activity. If you are going to stay in Old San Juan, do not rent a car, spend the time wandering the streets by foot or free trolly. For a boutique style hotel, we could not have picked a better place. We would highly recommend a stay at the Milano.

  • This TripAdvisor Member:
    • Liked — Location, Cleanliness and Staff
    • Disliked — Music late at night, but not that big of a deal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkesty's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 17 April 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
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Average price*: £76 (year-round)
“Excellent Hotel Milano”

Hotel Milano

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5 of 5 stars
PatriciaWisconsin
Wisconsin
14 Apr 2008
1/1 found this review helpful

Hotel Milano was located in the heart of Ole San Juan, Puerto Rico. A short taxi ride from the airport. The location was wonderful if you did not want to rent a car. The Hotel was very clean, rooms small but user friendly. The entire staff was easy to deal with and very helpful. The roof top continental breakfast spot was lovely, the breakfast good. Enjoyed my stay. Would return again and recommend the Hotel Milano to everyone.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaWisconsin's Summary
Date of Stay: March 2008
Member since: 14 April 2008
Was this review helpful? Yes No
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Average price*: £76 (year-round)
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Reviews of Hotel Milano

( 13-17 of 257 )
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Hotel Milano Address

Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico