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Quality Inn El Portal: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 24 reviews
24 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
6
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#25 of 38 hotels in San Juan
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 48
Description: Quality Inn El Portal was formerly known as Hotel El Portal. Last January it was converted after finishing a complete renovation of its facilities... This description is based on information provided by the hotel.
Address:
76 Condado Ave
San Juan 00908
Puerto Rico
Check Rates: £63 ($124) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Quality Inn El Portal

( 5-9 of 24 )
“Perfect for its purpose”

Quality Inn El Portal

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4 of 5 stars
Washington, DC
31 Dec 2007
6/6 found this review helpful

On a recent layover between NY and the Virgin Islands, my boyfriend and I needed a cheap (ish) place to stay for the night. We had low expectations but didn't want to spend much more than $100 for our holiday time stay. This hotel was perfect. A clean room, friendly staff, and great location gave us exactly the glimpse at San Juan we needed without breaking our bank before we got to our real vacation in the Virgin Islands. We would probably upgrade for a real vacation in PR, but for our purposes, El Portal was just fine.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mahoneya's Summary
Date of Stay: December 2007
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: 12 May 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway
Was this review helpful? Yes No
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Average price*: £63 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not so bad!”

Quality Inn El Portal

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3 of 5 stars
New Hampshire
10 Apr 2007
12/12 found this review helpful

We've stayed at El Portal twice, Feb & Apr 07, both 1 nite stays. Price with tax is around $95. Both times we've been in an end-of-aisle room - comfortable, clean, no plumbing problems but definitely in need for some updating. Staff have always been helpful and pleasant. Yes, continental breakfast is fair but that's what it is - a continental, not a buffet breakfast. Location is excellent - easy walk to Ashford Avenue and many dining choices. Taxi from airport runs around $20US, includes the tip. Would stay here again. Did stay at Coral Princess - much nicer, near El Portal but about $40-$50more - better breakfast and has a pool.

  • This TripAdvisor Member:
    • Liked — Price and location
    • Disliked — Room quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanum's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: 13 November 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Other
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Average price*: £63 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved our stay”

Quality Inn El Portal

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4 of 5 stars
Rhode Island
24 Feb 2007
15/15 found this review helpful

We read so many negative reviews about this hotel we were afraid to stay here. Because we would have lost our deposit we went. All the negative reviews were wrong. The room was clean, it did not smell. There was no problems with the plumbing, no slow draining shower, no odor when flushing the toilet. All the staff were friendly and very helpful. Breakfast on the terrace, a continental breakfast, assorted pastries, cereal, coffee and juice, was a good beginning to our day. In fact, when our flight was canceled we called them and went right back for another night. I would not hesitate to go back again. Close to the beach and a variety of good restaurants. We found it to be a convenient location.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhodeIslandBabs's Summary
Date of Stay: February 2007
Member since: 24 February 2007
Was this review helpful? Yes No
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Average price*: £63 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Spend more, you wont regret it.”

Quality Inn El Portal

22 Feb 2007
2/11 found this review helpful

My wife and I stayed here for four nights in February. We reserved the hotel through Expedia for $85/night. We expected a decent room as Expedia rated this hotel with three stars. It was far from three stars. The hotel smelled moldy, was constantly cold (60ish), had filthy beds and was extremely damp. My wife and I got sick after the second night. We suspect the moldy, damp room played a role. The moisture in our room made the pages of a magazine so damp after three nights that they ripped when turned.

Despite the previously mentioned flaws, the hotel was close to the beach and within walking distance to several bus lines.

  • This TripAdvisor Member:
    • Liked — The location.
    • Disliked — The room in its entirety.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston_Greta's Summary
Date of Stay: February 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 22 February 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
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Average price*: £63 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“what a dump!”

Quality Inn El Portal

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1 of 5 stars
New York City, New York
22 Jan 2007
1/13 found this review helpful

It seems the hotel has not changed anything since the late 70's. The carpet, the tile, the sheets, the tub, the glass, etc. It is very dirty. The rooftop continental breakfast is a joke. I was booked here for 3 nights, but left after 1. That young man behind the desk was as lazy an employee I have ever seen. He never answered the phone. When I would go to the desk to ask the question, I saw him messing around on-line with video games. Just don't do it. Don't say I didn't warn you.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timfdny's Summary
Date of Stay: January 2007
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: 13 March 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
Was this review helpful? Yes No
Check Rates
Average price*: £63 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Quality Inn El Portal

( 5-9 of 24 )
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Quality Inn El Portal Address

76 Condado Ave, San Juan 00908, Puerto Rico