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Howard Johnson Ponce PR: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 18 reviews
18 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
6
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 7 hotels in Ponce
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  • Hotel class: 3 of 5
  • Rooms: 120
Description: Low-rise Spanish-style Hotel with courtyard, located near Inter-American University. This description is based on information provided by the hotel.
Address:
Trupo Industrial Park 103
Mercedita
Ponce 00715
Puerto Rico
Check Rates: £62 ($123) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Howard Johnson Ponce PR

( 9-13 of 18 )
“Horrible service, a disaster waiting to hapen”

Howard Johnson Ponce PR

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1 of 5 stars
On the road
17 Oct 2006
1/1 found this review helpful

Our traveling theater group was booked into this hotel despite having a not-so-great experience here the previous year. The Howard Johnson met our poor expectations. Some of our problems included:

* The restaurant closing early with only a rude staff member shooing us away from the door.

* The restaurant being routinely understaffed.

* The front desk staff treating our group members rudely when we called with requests or complaints.

* Inconsistent enforcement of rules, allowing some pizza delivery people to wander the halls but holding others at the front desk.

* Fire exits being deadbolted shut.

I have never encountered such rude front desk staff as when I brought the last item to their attention. One woman got up from the desk and walked away from me.

An unfortunate circumstance for the few staff members, including one front desk worker and the bartender, who were very friendly.

This hotel clearly has no understanding of the importance of fire exits. I hope no one gets hurt when this attitude brings about its results.

  • This TripAdvisor Member:
    • Liked — Food in restaurant
    • Disliked — Staff
    • Any tips/secrets for future travellers? — Live in a different hotel, but come back and eat at this restaurant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sethar's Summary
Date of Stay: October 2006
Travelled with: Large group or tour
Visit was for: Business
Age group: 25-34
Member since: 17 October 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
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Average price*: £62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“basic accomadations”

Howard Johnson Ponce PR

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2 of 5 stars
Illinois
4 May 2006

Normally stay at Ponce Hilton,no rooms available in entire area. Basic room needs to be updated. Pool area very nice for a moderatly priced hotel. security not a concern, Do not use the resturant. Service terrible, food subpar, breakfast not any better. Only stayed one night. Would return but would not use the resturant.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cbce1pjb's Summary
Date of Stay: May 2006
Member since: 04 May 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Average price*: £62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“First and last”

Howard Johnson Ponce PR

1 May 2006
3/5 found this review helpful

I stayed at this hotel for 1 night; thanks God it was only a night! When I call to make the reservation they gave me a price of 163.00 (“taxes included” - we were 4), but when I checked in they told me a price of 185.00 because supposedly they charged only for one person, but when I went to check out they charged 201.00 supposedly taxes weren’t included. They assault me with these surprises, but I just wanted to leave. I have to say the staff didn't seem to care about anything, there is no elevator and internet is limited to the lobby area, no internet was available in the rooms.

I have to admit rooms were clean but nothing especially memorable from my experience. It was my first time and my last here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: 01 May 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
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Average price*: £62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Basic Motel”

Howard Johnson Ponce PR

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3 of 5 stars
Puerto Rico
11 Feb 2006

I stayed at this hotel for a night and found it nice though I must agree that the rate is high for a hotel that would not be worth $60.00 per night if it were in Orlando.The room was really clean and it smelled good.That was a nice first impression.Another thing was the A/C which was working perfectly.Actually the room was too cold and I had to turn it off for a while.One negative point is that there is no elevator.Thanks God I was just carrying a small suitcase;otherwise I would have had to carry all the luggage upstairs.It is a two stories building,so,no big deal anyways.I would definitely go back if I am going for business.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golflover26's Summary
Date of Stay: February 2006
Member since: 20 January 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
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Average price*: £62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Really not the best choice”

Howard Johnson Ponce PR

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1 of 5 stars
Bonaire, Netherlands Antilles
15 Nov 2005
3/3 found this review helpful

I stayed at this hotel with 2 friends for 1 night, wich was more than enough. I found the hotel terribly overpriced at 117 dollars per night. I am suprised it is allowed to carry the Howard Johnson name. The room was not really up to standard. The coffee maker in the room was not working. After notifying the front desk and an new coffee maker was promised, I never heard from them again, nor was the coffee maker changed. I had to buy coffee from a vending maching in the lobby.

Breakfast is horrible. Just a prepackaged cinnamon bun, with juice and coffee, serviced in a space off the lobby area. It should be called a snack, not a breakfast. The promised internet was limited to wireless internet in the lobby area, no internet was available in the rooms. The website does not state this clearly.

The hotel, the rooms and the corridors are quite depressing.

One good thing can be said and that is that the (front desk) staff is friendly and knowledgeable.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Howard Johnson Ponce PR

( 9-13 of 18 )
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Howard Johnson Ponce PR Address

Trupo Industrial Park 103 | Mercedita, Ponce 00715, Puerto Rico