If it wasn't for the St.Lucian next door to the Papillon,my rating wouldn't be this high. Although Reduit Beach is beautiful. The staff at both the Papillon and St.Lucian were polite and alway's seem to have a smile.My toilet had a bit of a problem flushing from time to time. It's an ok "hotel" but next time I think I will seek out other places to stay,especially for the money. I wouldn't necessarily rate this as a 3 star hotel but a good strong 2. The island its self is very very beautiful and the locals are very friendly. If you're looking for a tour of the island,I highly recommend Phillips Tours. Our guide was Jackson and what a wonderful guide he is....My wife and I are returning to St.Lucia with our children next Feb. and we found a better rating resort at lower price.

After reading some reviews about the rex hotels we were a bit anxious about staying there. However it lived up to its 3 star rating. Admittedly the rooms could do with a refurbish but they were clean, the aircon worked, and mostly had good views. Food was a bit samey but quite good and would definitely recommend the Mariners restaurant rather than the Monarch, if only for the view. We had a few gripes about a hairdrier not working but was eventually sorted and there was a problem with water pressure at certain busy times but it appeared to be only in our block. The swimming pools were both clean and sunbeds plentiful though sun umbrellas were a bit scarce on the ground.
The staff were generally polite and helpful and the entertainments manager,Robert, obviously enjoyed his job.
The location on the beach was good although we didn't spend a great deal on it.
Overall the hotel was value for money and what we expected of a 3star hotel.

We have been holidaying in the Carribean for the last 11 years and this was our first time in St Lucia.
We found the hotel pretty run down and seemed to be the poor relation to the sister hotels which are connected.
The food was poor, the dining room was hidden away and was dreary.
Can't remember any of the staff which is strange because we always have a good rapport with them and i remember staff from 1987 onwards.
The beach was very good but no one about.
The locals were very friendly and we used to spend alot of time going out with them, they really made us welcome and we were bought drinks by them which i have not really encountered before.
There were plenty of trips which were all very enjoyable (wasn't impressed with the volcano though)
Wouldn't go back, sorry.

Do not i repeat do not stay at this hotel at any cost, after arriving in st lucia to be advised our first choice hotel had been overbooked we were taken to this scummy looking shack of a hotel, which is a run down filthy dirty rotten hotel which should be shutdown and rebuilt.
bathrooms need condemming, bedrooms need fumigating, all eating areas need barring as no go areas,im trying still to come to terms with this
hotel. we ate out every day breakfast lunch dinner and snacks even though we had cattle class all inclusive status which i wouldnt feed to pigs. im sorry but the hotel will spoil your dream of st lucia as it did for us so stay clear and dont be fooled by other reviews because they hide the truth of this run down prison camp, all women staff were rude to us,managment didnt want to know they say ey your in the carrabean man enjoy it, id rather goto hell than the rex pappillion st lucian. sorry no photos as they are being sent to travel
agents and abta to let them know of this hotel which they claim is tree $tar. stay at home than stay at this hotel please.