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Plantana Condominiums: Traveller Reviews

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Average price*: £131 ($240) (year-round)
TripAdvisor Traveller Rating: 4.0 based on 18 reviews 18 reviews
18 Reviews
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TripAdvisor Popularity Index: #13 of 34 Specialty lodging in Seven Mile Beach
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  • Hotel class: 4 of 5
  • Rooms: 49
Description: Three-story Beachfront Condominium Complex situated 5 miles from George Town & 6 miles from airport. This description is based on information provided by the speciality accommodation.
Address:
West Bay
Seven Mile Beach
Grand Cayman

TripAdvisor Traveller Reviews

Reviews of Plantana Condominiums

( 11-15 of 18 )
“Plantana & Grand Cayman review May 06”

Plantana Condominiums

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4 of 5 stars
Zionsville, Indiana
20 May 2006
7/7 found this review helpful

My wife and I (in our mid-late 20’s and no kids) stayed at Plantana #40 the week of May 8th. We have traveled to a number of Caribbean/Mexican destinations (Aruba, St. Thomas, Cabo, Cozumel, Bahamas) but this was the first time we’ve stayed in a condo rather than a hotel. We had an enjoyable time and have some possibly helpful comments on Plantana – overall we were very satisfied, but there are some issues to consider – and Grand Cayman in general.

I would add a caveat to the most recent review that all units at Plantana are privately owned. Though the layouts may be the same or similar, the décor and upkeep could significantly differ. Our unit had a well appointed kitchen, satellite/cable TV, and nice furniture. Another unit could differ. If you consider #40, be warned that the bed is like a rock! We’ve stayed in Mexican hotels – known for hard beds – but this was something else. Again, other units could be completely different.

Plantana seems to have one of the very best stretches of SMB. There is a wide and deep expanse of soft beach with very clear, calm water. I never did figure out how the sand never got burning hot like the beaches in Florida, Aruba, etc. There are two other higher-end newer condo projects on either side of Plantana (which was built circa 1981) so you have a huge stretch of beach with almost no people on it other than passers-by. (Several days there were fewer than a dozen beach dwellers in the immediate area, though as a caveat the property was <50% occupied.)

There is no obvious hurricane damage to Plantana (though some big downed trees remaining across the road; the road is really close to parking lot-facing units) other than several formerly large trees on the beach which we thought used to provide major shade in front of Plantana. As a result, there is not a lot of shade available (no palapas or umbrellas unless you bring your own umbrella.) The tropical vegetation has grown back quickly and the only noticeable damage is to the more evergreen-type trees.

We rented a soft top jeep-type vehicle from Andy’s for the first half of our trip (you can pick up from the airport and drop off at their location across from the Marriott and get a ride back to your hotel/condo for no charge.) This was a must to get groceries, etc. – the Foster’s IGA was probably within a distant walking distance, but you wouldn’t be able to drag much back. (And whoa what people say about prices is definitely true, even more than we expected! – bring what small dry stuff you can in you luggage and trash what you don’t use (condiments, crackers, tuna, soup, etc. - maybe take an extra small bag and consolidate into a larger one on the return.) Hell was pretty lame unless you wanted to send a postcard from Hell. If you have rented a car, go ahead and see it but don’t make a special trip. Tourist trap!!! It was amusing to drive there and see the busloads of curise trippers parade through to buy their precious reminders of their day on Grand Cayman.

We drove all over the island to the east end and Rum Point (not too impressed; very commercialized and beach at Plantana is better.) It didn’t seem that the ferry to Rum Point was running from the Hyatt yet. It was interesting to drive around and peaceful once you passed Bodden Town. Traffic gets somewhat confusing/congested around the airport but drivers seem to give each other more breaks than in the US.

Unless you have a car, there are not too many restaurants within walking distance of Plantana. Eats Café (across from the Westin) is about a 5-10 minute walk along West Bay Road and we went there a couple of times when we didn’t feel like cooking. It was pretty good. West Bay Road is somewhat inconsistent w/r/t lighting and sidewalks so I’m not sure we would have ventured much further for restaurants while walking – if you want to eat out a lot and stay at Plantana or the other condos nearby you need to plan on renting a car or calling for a taxi. Oh, there is a Big Daddy’s (I think) liquor store in the same center as Eats so it is walkable. We were pretty surprised at the prices at all such liquor stores so if you plan to consume, be ready to pay more than U.S, even for local brands! Maybe there is a significant duty/tax on that stuff. Really cheap at the airport though - same bottle of Tortuga's rum is $9 there (US) vs. $20 on the island!

We took an afternoon snorkel trip with Capt. Marvin’s. It leaves from an inlet to the North Sound but you get included bus transportation. Definitely go in the afternoon to avoid cruise-shippers clogging the sites (most cruise ships depart at 4-5 so afternoon trips won’t work for them.) We had about 18-20 people on a boat (not catamaran) and it was pleasant with 2 snorkel stops and a stop at the Stingray City sandbar. It was somewhat annoying that they had an independent person on board shooting above & underwater video with the intent of selling you it for $60 (I think) at the end. It somewhat made the trip all about getting you in the video so you would buy it.

If you are staying on the island, definitely figure out when the cruise ships are NOT in port – check http://www.caymanport.com/schedule.htm. I think they are usually in Mon-Thurs. with the most on Wed. – Thurs. We went into George Town on Sat. and it was nearly completely deserted. It is your typical cruise ship port town of gift shops (wow! that same item made in China was $5 there and is $10 here!) and jewelry stores. Take the bus ($2 CI/pp and save some money – there is a bus stop near Plantana).

We would have to agree with one of the other posters that management/staff at Plantana is less than helpful. The housekeeping staff (they come each day but Sun. to gently clean, provide new towels, etc.) was great but management was unpleasant - or just incompetent? For example, before arriving we sent the manager several emails with basic questions (Are you walking distance to restaurants? Grocery? Etc.); however, these emails were responded to (if there was any response) with a few, unhelpful words at best. (With only 49 units, can’t you help your potential/actual customer?) Plantana requested a credit card to reserve our reservation but there was no secure web site to do so. We called Plantana and gave them the credit card information after asking whether there was a secure way to give a card # via the Internet. Of course, our reservation confirmation email (which we had to ask for 3 times) included what? Our entire credit card number – after indicating why we did not want it broadcast over the Internet!!! Oh well. The last item I will mention is an experience with the beach towels. We had 4 towels (they weren’t oversize) provided; after 4 days I went to exchange them for clean ones and was given 4 new ones – only to have 2 of them quite literally ripped out of my arms after the towel lady (with manager present) realized that we were in 1 bedroom unit – and thus quite rudely explained to me that we were entitled to only 2 precious towels. Apparently there was a mistake in our previous allotment. Come on!!! When paying decent $ for a nice vacation this type of action doesn’t ruin your trip (at least not for me) but really makes you wonder whether there is any appreciation for the customer.

Hope something in this is helpful to you. Oh and one more thing – we were on Delta which has one of the earlier return flights to the US (Atlanta – 12:45ish). Upon arriving in GCM Delta told us to come to the airport 3 hours early for the return flight. This was really unnecessary – although there is a hand search of your checked luggage so if you’d rather show up early and sit in the lounge than stand in line – that’s your call. Have fun!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndyAcct's Summary
Date of Stay: May 2006
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
Older Travellers, Families with Small Children, tourists
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“Worst trip of my life”

Plantana Condominiums

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1 of 5 stars
Huntingdon Valley, PA
2 May 2006
12/16 found this review helpful

Everything went wrong with Plantana. Paid for oceanfront and got parking lot view with a somewhat garden view. We couldn't open the blinds because all the parking lot traffic would see into our unit. It was really bad the night the air conditioning broke and we had to sleep with no air and closed windows.

The unit was somewhat renovated when we got there. I think they finished painting earlier that day because the paint fumes were so bad. We opened the windows to try and air it out, but soon learned that we were on display in the parking lot. Closed the windows and got a major headache.

To digress, I asked the manager why we weren't in an oceanfront when that's what I paid for and she told me that I could see the ocean if I stuck my head out the window and turned it right. She was right. But I don't consider that oceanfront.

Moving on.

We were in a first floor unit in a 3 story building. The 3rd floor unit's hot water heater broke and leaked into the 2nd floor unit and down into ours. My son discovered this when he went back from the beach. We were sweeping the water out the front door and throwing whatever towels we had down onto the floor to try and stop the water from going into the bedrooms. My husband ran to get the manager who quickly went with him up to the 3rd floor unit where my husband figured out what happened. He shut the water heater off and dragged their area rugs outside and hung them over the baconey. The manager rounded up a few maids who quickly ran past me sweeping water with towels all over the floor to the 2nd and 3rd floor units. No one ever came by to help me clean up or offer clean/dry towels. It took me and then my husband when I got tired, over 2 hours to sweep out the water and dry the floor.

There was construction dust in the exhaust fan over the oven. How do I know this? I was making pasta the 2nd night there and turned on the fan. White dust everywhere. On me, the floor and in the pasta water.

There were wires hanging out of the ceiling and off the walls where light fixtures should have been. When I said they just finished before we got there, maybe I was wrong. They obviously weren't finished in this unit.

Oh yeah, the electrical in the master bath didn't work. After throwing the fuses ourselves and not being able to figure it out, we went to the manager's office. She called someone in the next day who figured out that when the unit was being renovated, the "electrician" hooked the bathroom electrical up to the master bedroom fan. So whenever the fan was put on there were too many AMPs for the circuit and it was switch off. So we either got lights and outlets in the bathroom or we got the bedroom fan. It was always a last minute decision. Easy decision, though, the night the air conditioning stopped working. Fan won easily.

Yikes. All these memories are dragging me down again. There were about 10 other things that happened, but I think you get the idea.

Overall, our trip to Grand Cayman was great. The weather was perfect, the beach was fabulous and my son and husband loved the diving. We ate at many great places and I would definitely go back. Just wouldn't stay or even go near Plantana.

I've read other reviews and talked to other people who have stayed here year after year and love it. Maybe my experience as the exception to the norm, but when you're planning a vacation like this, I wouldn't want to take that risk. I would stay away from this establishment and the lack of professional management of Marita (the manager).

I would be happy to answer any questions. Sorry for the ranting.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsmom's Summary
Date of Stay: December 2005
Member since: 07 March 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Nice & Quiet Plantana Condos”

Plantana Condominiums

17 Apr 2005
13/15 found this review helpful

We just returned from a 4 night stay at the Plantana. It was a great place for a family to stay. We stayed in the 2 bedroom/ 2 bath Garden View. One bedroom had a king size bed, the other a double plus a twin. The living area also had a sofa bed. There was also another sitting area, dining area, full kitchen, washer and dryer, and screened in balcony with table and chairs. There were 2 t.v.'s with U.S. channels and a VCR. Very clean and spacious. The pool was basic but clean. The beach had shade trees, lounge chairs and umbrellas. We saw only 2 other families the whole time we were there! The beach had a few rocks when you first go in the water, but other than that very, very nice! There was some great snorkeling a short swim off shore.
We walked 5 minutes down the beach to the Westin and booked all our activities through Red Sail Sports. Very friendly people. I was a little disappointed though when they talked me into the morning trip to Sting Ray City as opposed to the afternoon one. The morning trip is on a bigger Catarmaran than the afternoon one, however it goes to a site that is 9 feet deep, and with small children and the choppy seas my 3 and 6 year olds could not enjoy it . My 9 year old managed okay. The next day however we did the afternoon trip to the Sting Ray Sand Bar and it was much better for the children and even I enjoyed it better. We all could stand up in the water. I was cautioned not to go to this site in the morning though because it is very crowded then with all the cruise ship passengers. My 9 year old also took scuba lessons at the Westin and loved it. My 6 year old took lessons too, with the scuba gear but just stayed on the surface. (Like snorkeling with scuba gear).
We rented a car ahead of time, and I think I would do it again. We used it to get to and from the airport, grocery store (We bought groceries and ate breakfast and lunch in our condo.), and restaurants (The Lobster Pot and The Wharf - both had great food, great view and were a great expense). We also went to the Turtle Farm, and Pirates Cave (it was okay - but don't make a special trip). We took a drive to the East end, not much there. Overall The Caymans were great. They are slowly recovering from the storm last year but other than seeing damaged homes and trees knocked down it didn't impact us in any way. It was a great vacation!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: April 2004
Member since: 08 July 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Families with Small Children, Families with Teenagers, tourists
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“Beautiful beach, but...”

Plantana Condominiums

31 Aug 2004
14/16 found this review helpful

I stayed at Plantana for the second time in December of 2003. Although Plantana gets five stars for location, unfortunately it gets just three for everything else. The complex sits on a gorgeous and expansive stretch of beach, away from the crowds. Most recently, my husband and I rented the one bedroom penthouse, in part because this unit has a large deck from which to take in the incredible views.

However, the deck was overgrown with foliage, which actually obstructed the view. We spent some time initially moving the large plants and trees, which were in heavy terracotta pots, so that we could see the ocean. We also threw away an open bag of potting soil crawling with bugs, cleaned the table and chairs using bleach, and sprayed the deck with Raid. Although we didn't expect to be performing manual labor on our vacation, we did enjoy sunset cocktails on our deck every night.

The condo itself has a view from every window. The bedroom was large and comfortable and the kitchen was invaluable. Overall, however, Plantana is getting a little run down. The furniture seems old and the kitchen outdated. You can't beat the location and the views, but the property needs some sprucing up (which we did notice a lot of the other units were in the process of doing).

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Have been going to the Planatana for 5+ years --love it! No. 9 is the best!”

Plantana Condominiums

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5 of 5 stars
Montgomery, Alabama
12 Jun 2004
4/4 found this review helpful

I have stayed at one other location but went back to the Plantana and will continue to go there. We go every year. Next year we will have a wedding there. You can't beat place where the beach is only steps away from your condo. Sitting on the beach and watching the sun set every night is wonderful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews of Plantana Condominiums

( 11-15 of 18 )
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Plantana Condominiums Address

West Bay, Seven Mile Beach, Grand Cayman