This was a family holiday with 7 of us 2 small children and 5 adults the resort was extremely quiet which was lovely we were the only family there for the first week, The food was amazing i still find myself pining for the pumpkin soup and fritters, The staff were lovely and treated my children excellently at the end of our 2 weeks stay it was very hard to say goodbye to them all.
I would say that this is not a 5* hotel far from it but what it lacks in corporate sytle it makes up for with bundles of personality would definatley take a holiday back hee.

You are backed onto the Atlantic sea which beach wise was empty all the time it was lovely no fighting for spaces and you are only a 10 min walk away from the carribean side. Not a holiday for people who like lively nightlife etc as the hotel didnt really provide it but it is perfect for a relaxing time to wind down. I loved every second what a stunning place St Kitts is :)

I booked the Sugar Bay Club hotel after seeing a really good deal on Lastminute.com and I thought it looked nice and sounded ideal for me and my husband. We arrived on the 17th of September, were collected from the airport as arranged, and taken to the hotel. My first impressions on arriving were, lovely independent hotel. Its obviously not one of the big brands and has a laid back nature. But the architecture of the main hotel area with the restaurant open to the elements upstairs really appealed to me. We checked in and were taken to our room, which was a Garden Room, located in a small block about 5 mins walk from reception. The member of staff who took us to the room explained how to work the aircon and then left us alone to settle in.
The room was large, clean, and for the money we paid very suitable. It had a large double bed, cable television, a direct dial telephone, bath and shower, patio with table and chairs, table and chairs in the room, plus a little fridge for guest use.
Each day that we were out a maid came in and tidied up and provided clean towels if we needed them.

As we were staying at the hotel in the official 'off season' on St Kitts it was very quiet. We did see several other guests but it would be my guess that there were only around 20 of us at a hotel that could easily take around 200 guests. So we had a lovely quiet stay. For example the hotel has a private beach which is on the Atlantic side of the ocean. On one occasion we had the whole thing to ourselves which was blissful.

The facilities at the hotel that I saw were all in good working order. 4 swimming pools, 2 large, 2 small, were all clean and well kept. The grass and greenery around the hotel was all well kept and didnt look over grown.

On the food front, as we had booked room only we only actually ate at the hotel once and that was breakfast. They serve breakfast in the Breezes restaurant which is above the main reception. It is a lovely spot, very airy and right opposite the main golf course of the Marriott hotel so nice views. The breakfast was a buffett arrangement and the waitress came back many times with more coffee for me. I did note that they had 2 restaurants onsite but this seemed to be the main one.

There are plenty of places to eat within 10 minutes walking distance, we found ourselves going to the Marriott Calypso cafe for our coffee addict needs. Here you can find anything that a normal starbucks type chain would serve. But you are only a stones throw away from the Frigate Bay beach area with fab beach diners like Mr X Shiddigy Shack which serves Lobster, Chicken, Ribs etc with very filling portions of rice and beans/salad etc.
I also have to hugely recommend PJs which is a Pizza restaurant right next door to the Sugar Bay. Its canadian run and the food is excellent.

We didnt have too much contact with the staff at the Sugar Bay hotel because we were out so much, but I did notice that the older guests staying at the same time as us really seemed to have bonded with some of them by the time the week was up.
When our bus came to pick us up for the airport the manageress was very friendly with them and they all seemed sad to be leaving.

I have seen some bad reviews of Sugar Bay Hotel but I cant add to them. I think for a budget concious traveller wanting a clean, quiet room with good facilities within walking distance this is an ideal choice. I would stay there again.

This "resort" was so bad...we left early. Ants everywhere...our room...our bathroom...our BED !!!!!!
Food was the worst ever...they even ran out of things. The alcoholic drinks were strangely lacking in alcohol...they ran out of beer...said it was because of Carnivale...doesn't that occur every year??? Maybe a little planning??? We learned that they had no manager at the time we were there and hadn't had one for many months. There were 6 in our group and 2 of us moved to the Marriot before they had even checked in and we left...that should tell everyone considering Sugar Bay Club how bad it really is. I can't even say the wait staff were friendly...they did their jobs...period. I wasn't expecting the Ritz at the price we paid...but I was expecting a little more than we got.
Good Luck!!!!

We booked this with American Airlines Vacations. It was nothing like they promised. It was not all-inclusive. When we arrived we wanted food, the one eating establishment was closed. My husband asked for a gin and tonic -- he could taste no gin. When he asked for a double, they brought him two weak drinks. The volleyball was flat, the net had holes in it, the pingball table was not useable, it had been outside in the weather since the 1800's. The beach, please, about five feet of sand, the waves so large and rough you can't go in without assistance. The breakfast was "not bad", but dinner and lunch horrible. We moved within 24 hours. I cannot stress enough -- DO NOT STAY here! Pay the extra money and go to the Marriot down the street. They have everything an all-inclusive is suppose to have.