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Sugar Bay Club: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 88 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
29
3.0 of 5 stars
16
2.0 of 5 stars
9
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#2 of 7 B&Bs in Basseterre
Show Hotel DetailsHide Hotel Details
  • Rooms: 100
  • Address: Frigate Bay Basseterre St. Kitts
Property Type: Inn
  • Small hotel often including dining facilities and/or a bar/tavern; often provides an intimate or historical atmosphere.
No Business Centre Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £117 ($198) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Sugar Bay Club

( 9-13 of 88 )
“hated this dump!”

Sugar Bay Club

26 Apr 2007
10/11 found this review helpful

My partner and myself have just arrived back from a two week holiday where we spent the first week in antigua and second week in st kitts accomidation being the sugar bay club which we stayed on an all inclusive basis.
On arrival we were greeted by very nice reception staff, and from outside the hotel it seemed very nice. upon arrival to our cottage which was located at the far end of the complex, we were dissapointed with how unkept the gardens were as most of the grass area located around the cottages was dead and straw like.
Upon entering our room we noticed that the floor throughout the cottage was very dirty and had obviously not been swept or mopped for that matter, and the windows were literally that dirty that you could not see out of them. The room was running alive with ants and small flea like bugs which were crawling out of the skirting boards.
The beach was unkept with litter and seaweed everywhere which put us off returning throughout our stay.
The buffet meals were tasteless and overcooked with very little variety. It was vertially impossible to get a drink from the bar after 11pm as the bar staff would refuse to serve you as they wanted to go home for the evening (although it states that the bar is open until 12pm)
Overall it was horrible, dirty, unkept and was a total waste of money in my opinion.
St kitts is a lovely island overall with very friendly people so i would reccomend visiting the island. BUT STAY CLEAR OF THE SUGAR BAY CLUB!!!!!!!!!

  • This TripAdvisor Member:
    • Liked — the pool
    • Disliked — cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bigheadEngland's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 26 April 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Small Children, Families with Teenagers, tourists
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Average price*: £117 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Quiet but fun!!”

Sugar Bay Club

23 Apr 2007
3/4 found this review helpful

My husband and I stayed at St. Kitts March 26-April 2. The hotel itself is a little run down, the rooms could definitely use some updating. However, the food was fantastic, they say there are 2 restaurants but its actually 1. In the morning you eat at the breakfast buffet and then lunch on the patio and dinner is served in the same place as breakfast. They have a different soup for both dinner and lunch and they were always delicious! And the main dishes were always perfect. The staff was great everyone was always pleasant and friendly. Yasmine who works at the restaurant is one of the nicest people we ever met just a wonderful woman who always made sure we were happy!! The one complaint we had was the hotel was soo quiet, there were only 3 other couples at the whole resort!! St. Kitts is a beautiful place, definitely recommend the rain forest/volcano hike its a wonderful experience! And the Catamaran snorkeling cruise was a blast. There is not much in the way of nightlife we liked to walk down to the Marriott at night for the casino which is about a 8 minute walk from Sugar Bay. Timothy Beach which is about a 10 minute walk where you will find a bunch of small bars/restaurants, Cathy's chicken was absolutely delicious but be prepared to wait!!

  • This TripAdvisor Member:
    • Liked — Great Price
    • Disliked — The rooms were run down
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kmo614's Summary
Date of Stay: March 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 23 April 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, People with disabilities, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, Great pool scene, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: £117 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Super hotel if you want peace and quiet”

Sugar Bay Club

Save Review
4 of 5 stars
Kent, United Kingdom
7 Mar 2007
11/14 found this review helpful

Well where do I start....Just got back from a fabulous week at this hotel. Let me start with the hotel itself. If you want 5 star luxury DONT go there. The rooms are basic, and the bathrooms are in need of refurb. Salmon pink fittings went out with the ark! They are chipped and the taps are so old that they creak when you turn them on. Having said that, the room was kept very clean, was large and had all that was necessary, so as you don't stay in the room all day, it was fine. The food, though not huge in choice, was for us, a highlight, as everything was cooked beautifully, was plentiful and always served with a smile. The hotel staff were a pleasure, with not one that was ever offhand or non attentive - in fact everyone that we came in contact with on the island was the same.As other reviewers have said - if you want noise, brash and often rude then go to the Marriott next door and pay the price. The Marriott was fine for an evenings amusement in the casino, but if you want informal, quiet and relaxed (and much much cheaper) go to Sugar Bay. We stayed at end of February, so was probably quieter than usual,but remember for all you younger generation, that SAGA use this hotel, so happening it aint!! However if you are like us, just want peace and quiet and no horrible screaming kids, no blaring music all day then this is PERFECT. There are very few "sights" on the island, but the little scenic train trip around the island is a must, if only to hear the narrative from the bus driver on the way back pointing out highlights such as the police station, the town hall and a large supermarket! Poor chap - he really was struggling for "highlights" Nevertheless, having visited quite a few islands in the Caribbean, I believe this is one of the prettiest. What also made it so much fun were the other guests - some were hilarious, and kept my husband and I in fits. So thank you to the Miss Marple look a like, with meek husband dutifully following behind at 5 paces (or losing himself - perhaps on purpose?) which meant that Miss Marple spent alot of time trudging around asking everyone if they had seen "him"! Thank you to the Welsh client, who perhaps was deaf, because he never spoke unless it was at 50 decibals. Thank you to the group of 10 Canadians? that thought it was obviously necessary to consult on their wardrobe every night, so they all turned up in matching tee shirts each day (perhaps it was so they didn't lose each other) You all were the entertainment unknowingly, but for us helped this holiday to be wonderfully unforgettable!
What for us brits was the biggest pain of all was EXCEL.COM. You fly direct to St Kitts which is fine albeit the plane was delayed there and back. However on the way back you take off, land in Antigua, spend an hour going through security yet again, hanging around until the plane is cleaned refuelled and has all the Antigua passengers on board. Not what you really want at the end of a holiday. Still you learn by experience, and my advice is pay the extra and go VIRGIN. Come to think of it, ANYTHING but EXCEL. We have stayed on many of the Caribbean islands some more than once, and this is definitely one I can recommend for those who want a relaxed, informal non touristy experience. The free entertainment is pot luck!!

  • This TripAdvisor Member:
    • Liked — informal relaxed quiet
    • Disliked — standard of bathrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fromkentuk's Summary
Date of Stay: February 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 28 February 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, Families with Small Children
I do not recommend this hotel for:
Great pool scene, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £117 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“OVER PRICED”

Sugar Bay Club

4 Mar 2007
1/8 found this review helpful

Although our group had a great time, we feel that the resort was not worth the price we paid ($1,700 cdn). We have travelled a great deal and paid less for much better.
This resort has one restaurant open at a time with buffet style only. You could order however, you would wait a forever before receiving your meal. No snacks available in the evening. Also one bar open at a time. Bar closed early around 11:30-12pm. Only 2 small pools. One pool for adults and one for children. Lots of seniors. Nice rooms. Small resort with little entertainement
Beach is not the white sandy beaches you dream of. Although the beach is quiet, the water is quite rough with huge waves at times. Great for body surfing. However, you can walk a short distance to the Caribbean side for nicer beach with good snorkling. If you need traveller's cheques cashed at the front desk, be prepared for local money rather than American. Good luck cashing your cheques next door at the Duty Free store, the lady always gives you a rough time. We had to go down the road to the Marriott to get them cashed at the Casino.
You will need I.D. there. Our group made the best of it and had a great time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crane9938's Summary
Date of Stay: February 2007
Member since: 04 March 2007
Was this review helpful? Yes No
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Average price*: £117 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“great gettaway from the crowds”

Sugar Bay Club

27 Feb 2007
5/7 found this review helpful

had a great time,food was exelent,rooms were clean and beds comfy,staff were very friendly,great pools nice quite beach,
need to upgrade entertainment,mostly piano player was supposed to have steel band but never showed very disapointing. went to evening beach party 10 min walk from resort had a great time,we had a wedding there was great they did a good job.only problem we had was evening entertainment.
didnt skimp with drinks in the end we had to tell them to cut down amounts of alcahol they put in them very strong got tipsy fast lol.
few cats around saw a couple of monkeys .
the island was great ,had a blast on the catamaran party boat,
got a great cab driver who took us on tour of the island,he was very knowlegable and we learned a lot ,will go back

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wyattsgran's Summary
Date of Stay: February 2007
Member since: 27 February 2007
Was this review helpful? Yes No
Check Rates
Average price*: £117 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Sugar Bay Club

( 9-13 of 88 )
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Sugar Bay Club Address

Frigate Bay, Basseterre, St. Kitts