Just got back from FS Nevis with my husband and 10 year old son. After passing through immigration, we were promptly met by a FS rep who already had our luggage on a cart. Then we proceeded outside to be transfered to the hotel by taxi. We were greeted by another rep who offered us cold bottles of water.

The ride to the hotel was about 10-15 minutes. Once we entered the lobby, we were greeted by another rep who offered us rum punch and assisted us with check in. She went over some basics with us and escorted us to our room/cottage.

The property itself is beautiful and very well maintained. The main building was nicely designed, but the exterior of the cottages in my opinion, not up to Four Seasons standards. The interior (room) was nicely appointed, nice size, and wonderful bathroom. Housekeeping was wonderful, twice a day, always had sufficient towels, soap, shampoo, bottle water for the evening, etc...

Tried all 3 restaurants on the hotel property. Neve for breakfast was fine (definitely recommend that you purchase your room with breakfast, it is quite expensive), but very bland for dinner. The Dining Room was okay, nothing to rave about. The best was Mango's. Off the property, we tried Nisbet Plantation for dinner. On that particular day, they had their beach barbecue. Definitely not worth the money, the food and service was mediocre. We also tried Bananas, which was good.

The hotel has 3 pools. (family pool, adults only pool, and a quite pool) We were told to choose a spot and the same location would be allocated to us for the rest of our stay. Needless to stay that was not the case, it was definitely first come, first serve. We didn't mind because there were plenty of chairs. The beach was nice, but doesn't compare to Turks and Caicos or Anguilla.

Everything costs in this hotel cost and it is very expensive. My son rented a little power boat with a water gun and it costs $30 for 15 minutes. Very few things were complimentary. Internet for a day - $15. Hagaan Daz ice cream bar including service and tax was close to $10.

The FS souvenir shop had a nice selection of t-shirts, caps, etc... In my opinion, it is not worth going into Charlestown to buy souvenirs. The 3 three main stores had very limited selections.
If you have an urge to shop, take the complimentary shuttle to St. Kitts.

The Kid's club was not well organized and poorly runned. If fact, I never saw anyone coming around trying to promote the club or to recruit kids for activities. There were plenty of kids at the resort.

Overall, the staff was very nice and attentive. A couple of times, we were walking to Mango's for dinner and got lost in the villas. On both ocassions, we were offered rides to Mango's on a golf cart. I thought that was very nice touch.

Important: Bring and use insect repellant. It's pretty bad, especially after sunset.

My family was looking for a no-risk carribean vacation for the our kids spring break. After looking at lots of reviews, we decided to spend a little extra and go with the brand we trusted. We weren't disappointed. We are an active family of 5 - kids ages 8, 6, 4. We booked a villa after reading about it on tripadvisor. It was much better than two connecting hotel rooms. We had 2 bedrooms, a full kitchen and living room, washer and dryer (really used them), a huge outside screened in porch that was like another living area and my kids favorite, the plunge pool.

The staff and facilities were what you would expect from a four seasons. The food was good, not great. We purchased the breakfast plan before going, which was a mistake. We could have bought our breakfast buffets each day for less than the breakfast plan. We used much of the provided non-motorized equipment -- the boogie boards, hobie cats, sand toys etc... All was in good condition.

My kids loved hte monkey excursion with Lemmie. You climb up to an old ruined sugar mill, and see tons of monkeys in their natural environment. Lemmie has made friends with a whole troop of them that allows you to get real close. That was truly a unique experience.

Overall, great experience. I imagine we could have had as good an experience somewhere else for less, but with four seasons, we knew we weren't risking it. Bring lots of US dollars - hard to get them on the island and everything is priced US.

I just stayed at the Four Seasons at Nevis and had a great time. The staff was professional and helpful, the hotel was clean, the food was good and the overall service was excellent. I would suggest to honeymooners. There were a lot of families with children there, but I did not seem overwhelmed with the number of children, which was nice.

We had a poor experience at this property. It definitely does not live up to standards set for the 4 seasons at other sites.

Service was incredibly inconsistent. We frequently felt like we were imposing when we asked for anything. Poolside service was poor. They came around and gave us some little freebies now and again, but when it came to ordering food or drinks, we were practically ignored. Pool attendants would often be chatting or hanging out rather than looking out for needy guests.

The room was very nice, but the property is quite dated, and we get the impression it's relying on exclusivity and reputation, rather than an actual quality resort. The layout is a little bizzare, reflecting the fact that this property was probably purchased by the 4 seasons rather than developed by them.

The on site food was a mixed bag. We had some good meals and some really mediocre ones, including our meal at the signature dining restaurant. Neve was incredibly mediocre. The breakfast buffet is large, but not a particularly good value. Prices for food were typical overpriced Carribean fare (I understand that's a mix of costs and profits, probably more profit than cost).

The conceirge was good, not excellent, and interaction with staff was often awkward. I get this feeling like they had something to prove much of the time. They seemed to spend alot of time in our room cleaning, despite the fact that room service could be inconsistent on the detail level.

This place is a poor value. I can handle throwing away money on an overpriced vacation if the value is there, but that is far from the case. I thought this would be a no brainer as far as the service and resort goes, but I was definitely wrong. Every hour of every day I spent there I was confronted by the poor management and limited commitment of the property. There were some nice touches, but that's almost a requirement at this price point. Those couldn't make up for the aloof noncommital staff.

Nevis is an incredible island, a really spectacular tropical mountain exploding from the Carribean. The 4 Seasons may be the nicest resort on the island. I guess that means I'm not returning to Nevis any time soon.