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Duggan's Reef: Restaurant Reviews


3.0 of 5 stars 10 ratings
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  • Cuisines: Caribbean, European, Continental
  • East End Rd., St. Croix
  • 340.773.9800

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60% Do not recommend
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Rating summary
Food
Service
Value
Atmosphere
[ Date ] [ Rating ]
Food just OK, service appalling

Duggan's Reef

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2 of 5 stars
Boston, MA
18 Mar 2009

We first tried Duggan's five or six years ago and were left with a feeling of shame ... shame that we actually sat still for the fleecing. Years passed and we gave them another try last night. Fooled twice:shame on us!
We're not high maintenance people and really don't want or expect fawning attention .. but none at all?. None is exactly what we got last night.

We were quickly seated but were then left for an uncomfortably long time with nothing more than very pedestrian menus touting all of the past "notables" that swear by the establishment. Suddenly, maitre'd appeared and asked if we wanted drinks ... We requested a wine list and were rewarded within the next 15 or 20 minutes with a reasonably priced bottle .

We then learned that the waitstaff would be with us shortly.

Well, the eventual waitress was short with us but wasn't exactly there shortly. She blurted out the specials and then ran off to attend to a large party and a few interum tables. The competitors for her attention soon proved to be our downfall. After our order was eventually placed, broken only by a surgical strike delivery of bread and appetizers ... the food eventually arrived ( delivered by an as yet un-met actor ). Net time to entree? Not much more than an hour. Now that's intimate dining for two! A first request for water was denied but within the next 15 minutes, after virtually all of the meal was eaten we did eventually score from: our original waitress. Sweet!

We requested the check and watched her enter the kitchen and then leave to attend to larger parties. Certain that she had put the request in we thought we'd be on our way soon ... after 20 minutes we caught her eye and saw her scoot to the kitchen and then heard the infamous Duggan himself accept the request . He appeared a few minutes later with the tab in hand. My husband didn't even look at the bill or speak to the owner but instead handed him the plastic and a grim stare. He scurried into the back and ran the card in a jiffy .. the fastest we'd seen anyone move for us all night. He did not take pause to question our very evident unease and left us without another word.

My husband wanted to leave nothing but I appealed and we settled for barely more then 10%. I'm beginning to think my husband was right.

In any case, the food was unremarkable and the menu uninspired. You can get anything served at Duggans for much less and actually have a good time doing it. This place is resting on the questionable achievements of the ever distant past and they have not one idea how to treat a small table with anything but distain. Please avoid this place and let them quietly erode into their rightful oblivion.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Good food

Duggan's Reef

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4 of 5 stars
Baton Rouge, La.
15 Dec 2008

Good food. Had the steak and thought it was very tasty, expecially considering it was St. Croix.

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Avoid!

Duggan's Reef

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1 of 5 stars
NY
17 Sep 2008
1
person found this review helpful

We went here once because we heard it was terrific. To tell you the truth, I can't remeber what we ate here but I do remember that I was put off by the dirtiness of the place. I know that a beach front restaurant must have trouble keeping the place neat and clean. However, we were seated next to a window and the window was disgustingly dirty and loaded with spiders and their webs. The place was also very dingy and the lighting was poor. The table itself was clean as were the dishes. I am not a cleanophobic but when you need to keep your eye on a spider while trying to enjoy your dinner, it's not very enjoyable. WE WOULD NEVER GO THERE AGIAN.

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Great Stuffed Shrimp and Lobster

Duggan's Reef

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4 of 5 stars
Plano, Texas
14 May 2008

The Food is awesome. We had mahi mahi fritters and stuffed shrimp and crab stuffed lobster. We had no trouble with the hostess and we showed up before our reservation. We went on a Tues night and were there for about 30 min before tons of people started to show up. She sat us in these queen and king chairs near the water and the bar. It is a more relaxed environment on the island you just have to go with it or you are going to be disappointed everywhere you go. I would have rated this place excellent based on the food and the view, but we hate cigarettes and they sat us near the bar where everyone was eventually smoking. If you go and do not enjoy that aspect sit near the hostess stand. However you can smoke as it is on a patio just do not go during rush hour and turn the fan on above you. They should divide it up and put smokers all by the bar so people who do not smoke can enjoy the view and the food without having to inhale second hand smoke. Also wear bug spray. We wore jeans and still got attacked. It is behind the tennis courts and they have a camera in the parking lot overlooking the cars. So that was good also.

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Avoid

Duggan's Reef

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1 of 5 stars
Charlotte, NC
11 May 2008
1
person found this review helpful

We went there four years ago and the food was fantastic, the service was adequate, but the attitude was disgusting. The hostess treated us rudely and as if we weren’t welcomed. She came back several times to hover as if we should hurry and open up the table. I had a reservation too so she should have left us alone.
I thought no one can be this grouchy full time. That takes too much effort to be 100% grouchy 100% of the time.
So we went back with a reservation. A reservation that specified a table and it was agreed to. I went there in person earlier in the day and agreed to the table. It was a lovely view. I had new friends visiting the island and I wanted to showcase a fine dining experience.
Well, we arrived and grouchzilla huffed and puffed, hovered, stared, and was snippy the entire evening. Normally I brush off this behavior but she insisted she be noticed that she was queen [-]. I noticed.
She did not honor my requested table and refused to seat us there even though the table remained empty.
The service was not as good that night therefore.
As always, the food was good.
Fine dinning is more than good food.

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Duggan's Reef Address

East End Rd., St. Croix Tel: 340.773.9800
* Restaurant price information is based on meal cost per person, excluding drinks, tax and tip.