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Duggan's Reef: Restaurant Reviews


3.0 of 5 stars 10 ratings
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  • Cuisines: Caribbean, European, Continental
  • East End Rd., St. Croix
  • 340.773.9800

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[ Date ] [ Rating ]
Unwelcoming

Duggan's Reef

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2 of 5 stars
IL
2 Jun 2009

Without doubt our least pleasurable dining experience on St. Croix, we had spotted Duggan’s on our first night (and first foray to a beach near our villa) and thought it looked like a nice place to eat. My wife and our five year old went onto their deck to take a closer look at the ocean and we were then quickly joined by a woman who worked there to ask if we were eating, I told her that not that evening and I was being pleasant with her after a long trip and with hindsight my wife said to me she was of the opinion that she wanted us to clear off.

Anyway, five days into our trip we decide to go to Duggan’s for dinner, we were greeted by a young man who sniffily asked us if we had reservations (though the restaurant was hardly a quarter full), they proceeded to seat us albeit with not much in the way of a nice welcoming attitude. Our waiter arrived and took our drinks order and was quite an unanimated fellow with a dour countenance and not much in the way of a sense of humour when we tried to make a joke with him to lighten up the mood.

The food was ok, I had their fish and my wife had a chicken pasta which was overly sauced and reeking of garlic of which she ate a third of it and brought it home ( I threw it out in the morning as the fridge was rather pungent the next morning). My son had their children’s fish and chips which was probably the best out of all three and a good portion for the money.

I have professional experience in the food industry which included fine dining establishments and without a doubt Duggan’s needs to work with their staff and correct the attitude they have with their customers, every one of them working there that night that we came in contact with were borderline contemptuous.

I left 10% , I’m not even sure if I should have left that. Try Bachuus in Christiansted instead, the food is decent and all the staff that evening were very welcoming and friendly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Can't eat there anymore

Duggan's Reef

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1 of 5 stars
st. croix USVI
30 May 2009

Food unremarkable. Thirty five bucks for an overcooked lobster, salad that smelled like freon from the refrigerator for $11. We've had the Sunday brunch there and it was okay (how can you screw up eggs, right?) but I just can't see spending that kind of money for dinner. My friend had the shrimp scampi which is supposed to come with rice but they were out of rice! What kind of seafood restaurant runs out of rice at 8pm on a Wednesday evening? This one.

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Food just OK, service appalling

Duggan's Reef

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2 of 5 stars
Boston, MA
18 Mar 2009

We first tried Duggan's five or six years ago and were left with a feeling of shame ... shame that we actually sat still for the fleecing. Years passed and we gave them another try last night. Fooled twice:shame on us!
We're not high maintenance people and really don't want or expect fawning attention .. but none at all?. None is exactly what we got last night.

We were quickly seated but were then left for an uncomfortably long time with nothing more than very pedestrian menus touting all of the past "notables" that swear by the establishment. Suddenly, maitre'd appeared and asked if we wanted drinks ... We requested a wine list and were rewarded within the next 15 or 20 minutes with a reasonably priced bottle .

We then learned that the waitstaff would be with us shortly.

Well, the eventual waitress was short with us but wasn't exactly there shortly. She blurted out the specials and then ran off to attend to a large party and a few interum tables. The competitors for her attention soon proved to be our downfall. After our order was eventually placed, broken only by a surgical strike delivery of bread and appetizers ... the food eventually arrived ( delivered by an as yet un-met actor ). Net time to entree? Not much more than an hour. Now that's intimate dining for two! A first request for water was denied but within the next 15 minutes, after virtually all of the meal was eaten we did eventually score from: our original waitress. Sweet!

We requested the check and watched her enter the kitchen and then leave to attend to larger parties. Certain that she had put the request in we thought we'd be on our way soon ... after 20 minutes we caught her eye and saw her scoot to the kitchen and then heard the infamous Duggan himself accept the request . He appeared a few minutes later with the tab in hand. My husband didn't even look at the bill or speak to the owner but instead handed him the plastic and a grim stare. He scurried into the back and ran the card in a jiffy .. the fastest we'd seen anyone move for us all night. He did not take pause to question our very evident unease and left us without another word.

My husband wanted to leave nothing but I appealed and we settled for barely more then 10%. I'm beginning to think my husband was right.

In any case, the food was unremarkable and the menu uninspired. You can get anything served at Duggans for much less and actually have a good time doing it. This place is resting on the questionable achievements of the ever distant past and they have not one idea how to treat a small table with anything but distain. Please avoid this place and let them quietly erode into their rightful oblivion.

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Good food

Duggan's Reef

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4 of 5 stars
Baton Rouge, La.
15 Dec 2008

Good food. Had the steak and thought it was very tasty, expecially considering it was St. Croix.

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Avoid!

Duggan's Reef

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1 of 5 stars
NY
17 Sep 2008
1
person found this review helpful

We went here once because we heard it was terrific. To tell you the truth, I can't remeber what we ate here but I do remember that I was put off by the dirtiness of the place. I know that a beach front restaurant must have trouble keeping the place neat and clean. However, we were seated next to a window and the window was disgustingly dirty and loaded with spiders and their webs. The place was also very dingy and the lighting was poor. The table itself was clean as were the dishes. I am not a cleanophobic but when you need to keep your eye on a spider while trying to enjoy your dinner, it's not very enjoyable. WE WOULD NEVER GO THERE AGIAN.

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Duggan's Reef Address

East End Rd., St. Croix Tel: 340.773.9800
* Restaurant price information is based on meal cost per person, excluding drinks, tax and tip.