I travel to St Croix twice a year on business and The Buccaneer is the only place I stay! Let me tell you about my most recent experience and you will see exactly why!
Wednesday, October 28, 2009:
I went to dinner tonight around 6:30. This time I went into the main restaurant. Everyone I came into contact with did a great job with one person in particular who is outstanding - Sarah, my server in the restaurant!
First, as I was crossing the lobby area Larry (the bartender) came hurrying through and actually took the time to stop and greet me and ask how I was tonight! I was impressed! He could have just kept hurrying through, another employee on the run for something but he actually took the time to greet me - that was great! This is not unusual. All of The Buccaneer employees are so friendly and courteous.
I next met Deborah at the host/hostess desk. She introduced herself, seated me, showed me the 'world class' wine list, brought me water, pointed out the specials on the menu and told me that Sarah would be serving me. Before she left she again told me her name and told me not to hesitate to call on her if I needed anything. VERY NICE LADY!!!
OK - now my all time favorite - Sarah! This girl is a true treasure! She is the epitome of professionalism. Just the right blend of friendliness and professionalism. She helped me with wine selection, told me about the specials, checked with the chef about some dishes due to my dietary issues, checked back frequently, told me about the desserts (no, I didn't indulge!) AND went well above and beyond when I ordered a decaf coffee to take back to my room. There were no 'to go' cups but rather than hand me a mug to slosh around on the way to my room she told me that she would bring the coffee to my room - which she did about 5 minutes later!!! Sarah provides the type of service that I think people would expect from The Buccaneer! I will always ask for her when I return. What a treat :)
Quinton stopped by to introduced himself as the restaurant manager and actually shook my hand. I was impressed! He also delivered my salad and checked back with me a few times. Very nice touch!
Last but certainly not least is Debbie at the front desk. She was working during the day today and she has the best smile and is sooooo pleasant and helpful - she just makes one feel very special. She cut my boarding passes out for me and scheduled transportation to the airport. Nice, nice person!
If you haven't stayed at The Buccaneer, you are missing one of St. Croix's true treasures!
All in all, another great stay!!! I can't wait to return next April!