We recently stayed at the British Colonial for one night before our flight left to go back home. We arrived at noon and were told to come back at 3pm which is check in time. That was completely understandable. After returning at 3:30, we were told the room was not ready but would be just a few minutes. After being told two times that the room was being cleaned and there might still be items left in the room, we were given a key at 5:00 pm. We were offered 2 drink coupons for our troubles. Hello, I am a Diamond member. I get drink and breakfast coupons everytime. Did they think I never stayed at Hiltons before???

Once we arrived in our what should be super clean room, we had no towels and had to call down for them.

The room was to be a water view and you could call it a water view if you could look just right through the small window in the room. We heard people coming and going all night. A

lso, we were on the executive floor which had the lounge closed due to the Easter holiday. I would try to rate the hotel worse if I actually paid extra for that floor and ended up that the lounge was closed for 3 days.

Our vote is to save up and stay at the One and Only and skip this hotel.

We had originally booked The Nassau Hilton for 2 weeks (decamped to Paradise Island after 2 days), but the ONLY disappointment was that none of the rooms had a veranda, even the ones that overlooked the beach. We had an "executive" room which was lacking in wardrobe space and had incredibly small windows, therefore having a sea view was a waste of time.
The rest of the hotel's amenities were excellent and the staff extremely professional and helpful. Absolutely no fault there.
I would recommend this hotel for a business/recreational trip or a luxury "could be a Hilton anywhere" holiday.

I was very nervous about staying at this hotel due to the reviews on this site. However, I was pleasantly surprised from check-in with complimentary drinks to check-out. I do not have 1 complaint. we had a room with an ocean view- small windows but no big deal. the beds were very comfortable. water pressure was fine except for the shower but not to a point of complaining, was not an issue. the staff in every area of the hotel were accomodationg and friendly. the lobby is very cozy and the beach and pool area is very quiet and private. Great location - can just walk to paradise island, go shopping in town, or take a taxi to cable beach and come back to peace and quiet at the hotel.

I was not sure of what to expect based on the mixed reviews I had read. We found the staff very pleasant and helpfull, the food very good by Bahamian standards, the room clean and comfortable, the location outstanding if you are interested in exploring Nassau and the beach/pool bang on if you do not like crowds.