We stayed at the Hilton from April 17 to 20, 2008 and found the accomodations and the service to be very good.

The Hilton has it's own private beach and the hotel itself is in a good location.

We only ate the included breakfast at the Hilton and the buffet was good.

We spent a day at the Atlantis on a day pass, which is only a $10.00 taxi ride away.

There are very few typical "ocean view" rooms and those that are available do not have traditional balconies. For that reason, we would recommend against paying any premium for the ocean view.

Room 537 was more than adequate for a couple.

DD
Toronto

We stayed at the British Colonial Hilton in Nassau from April 13th – 18th. We found the experience wonderful. We stayed on Hilton Honors points – however we were treated like paying guests. We were given a partial ocean view room and even allowed to check in an hour early before the normal check in time. The hotel and our room were well kept and no maintenance issues. All staff were extremely friendly and went out of their way to help us. Everyone always asked us if there was anything they could do to help us and all the staff was always smiling. The breakfast and dinners inside the hotel were great. Don’t believe the reviews!

Yes, this is a Caribbean island and some things are not up to the same standard as the US. Outside of the hotel this is true, inside the hotel; I feel everything is on par with US based Hiltons. The local area around the Hilton is right in the down town area with shopping and restaurants. All prices inside and outside the hotel were reasonable – although you will save money by going outside the hotel. Overall, the Bahamas is the friendliest and safest island in the Caribbean we have ever visited. The taxis to the Hilton are easily found and a fixed price of $22 each way. Easy walks to many attractions and places like the local fish fry. You can ride to Paradise Island for $11 each way. Paradise Island and Atlantis are beautiful, but be prepared to spend double on everything compared to outside Paradise Island.

Families with children may not have as much to do, but as adults we certainly liked the choices around us and ability to walk across the street to the liquor store and buy cold beer if we wanted to at the end of the day at a low price.

We went diving with Stuart Cove. Great locations and diving – fairly professional crew and high quality rental equipment. Prices were fair and the operations were smooth. Best part was the wreck dives and the freedom in which divers were given to explore. They pick you right up from the hotel and it is about a 30 minute ride to the other side of the hotel.

Overall, we would definitely stay again and recommend this property.

We had a two night stay at this hotel as a taster for the Bahamas. We arrived in at about 10 am, so we couldnt check in which was fine by us. When we did eventually check in later in the day, the room was OK, bed was a good size, the bath room was nice, the room was very small. But for two nights it didnt matter.

We had a few drinks in the gardens, we had access to the exec lounge but when we went there the lady on the desk was very rude so we couldnt be bothered to go back up there. The service over looking the gardens was very nice, a very plesant way to spend an hour.

We didnt eat in the hotel but went round the corner to Senor Frog's. Certainly an interesting place and definetly not for the faint hearted....The 'Yards' of Margeritta's were very good as was the Mexican food. It was a very lively bar and not everyone will enjoy it.

I didnt like Nassau at all, i thought it to be a scruffy place that was purely there because of the vast number of cruise ships that come in, it was a shame i was expecting more. The people that we met seemed fairly friendly, we didnt feel threatend at anytime, even coming back late at night from Senor Frogs.

The beach at the Hilton was a great way to spend our next day, lunch at the pool bar was 'ok' not great, but good enough.

Overall the hotel is OK if your not wanting to spend too much time in the rooms, but then again i am not sure why anyone would want to go to Nassau, there must be much nicer places in the Bahamas?!?

There are lots of small, niggly things I found with this hotel.

Here's the minuses:
We turned up at 7:00pm after delayed flights - we were not actually given rooms until 10:30pm with many excuses made by the staff. I couldn't get anything back for this (e.g. partial refund / removal of the day's service charges etc). I didn't really appreciate the call at 11:10pm when they rang to check if everything was ok after I had already gone to bed.

I was in room 248 - the noise from the nightclub opposite was constant until about 2am each night. The window was non-existent, and the bathroom wasn't very clean. On the second day, the maid didn't visit until nearly 7pm.

When it came to billing, there were a large number of hidden charges (amounting to about $35 per night on a single room). We were told these were compulsory and couldn't be waivered - even though we didn't get a room until 10:30 on the first day! Late check out was difficult to come by (was with a group who had 2 other rooms) - when it was finally resolved they accidently locked us out of the room the late check out was on.

Staffing at the bar and the pool bar didn't seem overly efficient (at the latter 5 waiters and 3 cooks but still took a very long time).

The good points -

If you want a holiday where all you want to do is laze by the pool and the beach, then this is great. The private beach may have the harbour next door, but it means it is 2 minutes walk to the ferrys and scuba trips etc and it's interesting watching the cruise ships. Even though we had been told the hotel was full, there was loads of room on the beach and it felt really secluded.

The staff were extremely nice when we did speak to them and the concierge was really helpful.

The grounds in general were really pretty - hammocks in the garden and the pool / beach and lobby were great.

However, overall, not really what you expect from a hilton hotel!