My wife and I took our boys (8 & 5) to Atlantis for their spring break from school in hopes of providing them a memorable and exciting experience. The complex ended up being so vast that we ended up spending 40% of our vacation just walking from place to place. There are only a few dining options available and the food is mediocre at best, but is unbelievably expensive!!! We live in New York and are very well familiar with fine dining, but the best places in New York cost about half of what we ended up paying for food, and the quality of food is so much better. After all, who ever heard of paying $85.00 for 4 slices of pizza with 4 soft drinks?!!
There is not one straight path in the entire complex, and as you walk, you come upon many dead ends, or areas that are closed off due to a private engagement. This would not be a problem, if there were any kind of markings to allow you to make a quick course correction, but the quickest correction that we have had to make ended up costing us 5 minutes!!! When I told an employee that if there was some sort of an indication at the beginning of the path that the area was going to be closed off, it would have made my experience much smoother, I was treated with rude indifference. Speaking of rudeness, there are several checkpoints throughout the complex where employees check your room key, but they show no regard for the fact that you are traveling on foot with children and that your hands are full. As a result, you have to stop the whole family, free up your hands and show the key. They should come up with a better method.
Last, but certainly not least, on our last day when we went to the swimming pool with the kids, it took us more than 1 hour to find a towel, so that we could get the kids out of the pool… The entire complex was out of towels!!! If all else can be forgiven, this cannot be. I can only imagine how they operate in full-blown summer swimming season!!!
Nor recommended at all. We went to Bermuda a couple of years ago, and while the place was also expensive, everything was well organized and everyone acted professional and courteous.





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