Spent four days at the Atlantis with my wife and 11 month old son and we had a good time. Overall we thought the resort was great.
I thought the service level was pretty good, especially for the Caribbean where I am generally used to getting subpar service by US standards...everything seems to be slower in the Caribbean. Our room was pretty standard, and a good size. They had a great set of water slides, a bunch of different pools and at least two beaches. Also, a really amazing aquarium, one that I would be happy paying admission to see in the US. I thought the food was good--they had a good collection of restaurants and even the snack bar fare was above average. Another good thing about the Bahamas is that there is no language barrier, and they use US currency. But there are some downsides that people should be aware of.
The place is an absolute zoo: I didn't mind the fact that it was crawling with kids because I had a baby of my own with me. In addition to the kids they tend to have activities in near the pool such as bingo and trivia which features an emcee blaring over a PA. So, if you are looking for a relaxing vacation, one where you can sit by the pool and chill, this is probably not the ideal place for you.
Getting Around: It is definitely kid friendly, with the waterpark, kids club, kiddie pools, etc, but it is not very baby friendly. I say this because I found the biggest headache was getting around the resort with a stroller. There are stairs everywhere, and very few ramps. I got a great workout carrying my son in his stroller everywhere. I can't imagine someone getting around the resort in a wheelchair.
Prices: I heard about the astronomical cost for things before I went, but even as someone that lives in Manhattan I was stunned by some of the prices. When on vacation you just go ahead and pay what they charge, but you should know what you are in for before you go. We have eaten at Carmines in NY and the one here, and it seemed that the mark up at Atlantis was about 60-70%. Probably the most outrageous example was the $9+ liter bottle of water.
Dinner: You better make sure you have reservations well in advance if you want to eat at any of the good sit down restaurants. We went to Carmines right when it opened one night and were told that there is a 60 minute wait despite the restaurant being 2/3 empty at the time with no one else waiting. We had a reservation another night for Chopstix and heard the couple ahead of us get turned away despite the restaurant being half empty at the time. Usually when on vacation I like to see where the day (or night) takes me, but you definitely have to plan ahead here.
Operating times for the pool: This was a minor issue, but the pools didn't open until after 9am and they closed at 5 I think. Normally, I wouldn't care, but with a baby we were up at 6AM, and ready to head down there. The waterpark slides didn't start running until at least 11am. It would have been nice to get a few rides in a little earlier before the pool got crowded and the lines got really long (usually a ~20 min rate per ride).





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Check-in / front desk
Business service (e.g., internet access)








