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Old Bahama Bay: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 84 Reviews
5.0 of 5 stars
39
4.0 of 5 stars
24
3.0 of 5 stars
9
2.0 of 5 stars
8
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 30 hotels in Grand Bahama Island
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  • Hotel class: 5 of 5
  • Rooms: 49
  • Address: Bayshore Drive, West End Grand Bahama Island
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Beachfront Hotel with modern guest accommodations; multilingual staff; located 26 miles from Grand Bahama International Airport. This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £268 ($471) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Old Bahama Bay

( 15-19 of 84 )
“Not vacation we were looking for”

Old Bahama Bay

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2 of 5 stars
Houston, Texas
16 Jul 2007
3/7 found this review helpful

We just got back after a 5 night stay at the Old Bahama Bay. When we arrived at the airport and went through customs a driver was there waiting for us, he was very welcoming and friendly. The hotel offers complimentary transportation to and from the airport. It was about a 40 minute ride to resort, the drive getting there was not impressive. The West End of the island has been bulldozed over and very run down looking. When we arrived at the resort it looked like a construction zone, they are building multimillion dollar homes and digging out the waterways for the boat docks. We later found out that they are building a 4.7 billion dollar resort here on the West End just on the other side of this resort. But it’s going to take years before they are finished with it. There are not any structures built yet, so it looks like several years before they start building the resort.
The lobby was very small and nothing grand at all. They first gave us a room that was on the 2nd floor but we asked if they had something on the ground floor facing the ocean. We wanted to be able to walk from our back door to the beach. They were very accommodating and moved us to another room. Rooms were clean with travertine floors, with small kitchenettes (microwave, sink, and small refrigerator). Bathrooms are nice size with shower tub combo. Beds where comfortable and with down blend pillows. Maid service was good. The grounds themselves where not too impressive, the pool was dated along with the Wal-mart furniture; and the pool was not heated. Looks better in the pictures than in person. Didn’t have the feel of luxury anywhere around. We didn’t get a massage but we stopped in and looked at the spa or should I say lack of…it was located in a small room, environment was not something you would relax in.
We ate The Bonefish restaurant mostly and had lunch at Straw Hut once and food the food was very good. Service as a bit slow at Bonefish, they didn’t seem to be in a hurry. Prices were not too bad. We had snacks and ate that during the day and then had a nice dinner at night. However, that day that we got there we ate at Bonefish. I was asking the waitress where we could buy beer and wine at. She said that they opened a liquor store up just down the road about 10 minutes from the resort. She came right out and offered to make a run to the liquor store for us. So she went and picked us up a case of Kalik (Beer of the Bahamas) for $48 plus 3 bottles of wine for $6.50 a bottle. Great deal, because if you order beer at their restaurants or straw bar its $6.50 a bottle and I got a case for $2.00 a bottle.
As far as activities goes they offered free use of the kayaks, bikes and sail boat. We got on the sail boat and spent a lot of time on that the first day, we have never sailed before but it was really easy to learn and they showed us how to use the equipment. We went way out and I couldn’t believe how swallow the water was even way out. We saw a huge string ray that was about the size of the hood of a car. If you go out don’t go near the rocks or the island or you will get stuck in sand bars, so stay to the right of those. On the 2nd day of our visit we had planned to go snorkeling, but they cancelled the trip because the winds were too strong. So we ended up riding bikes around and looked at the million dollar homes and boats. Day 3 we had scheduled to go out on an island for about 4 hours and have lunch, but again it was too windy so they cancelled the trip. We rented a car and drove into Lucaya where all the shops and other resorts are at. We ate at a great Italian restaurant called La dolce vita. Food was excellent but service was horrible. Every single restaurant that we ate at charged a 15 gratuity to the bill. So I guess that is why they don’t care about the service because they know they are getting paid anyway. If they gave us better service they could have gotten a 20% tip, but never happened. We thought we had a bad waiter and a bad restaurant but just about everyone else was complaining about the service as well.
As far as the service at the resort it was good and didn’t have any complaints. They seemed to go out of their way to ensure that you got service. Also after reading some of the reviews about bug bites we didn’t encounter any bugs around. Well maybe it was because the wind was blowing 15 – 20 mph. One other thing to note was the wind in Lucaya was about 8 -10 mph. Also since we couldn’t go snorkeling we didn’t get to see the reefs but from what we heard from people that did it wasn’t that great because the hurricanes damaged them.
The resort also caters to boaters, they have several boat docks and they were full the whole time we were here. They also have use of the resort as well after a while you can spot the boaters.
We have visited a lot of resorts and this one will not be one that we will ever come back to again, as well as the island it’s self. We’re not that picky of people but we get much better service in our own city than we did in the Grand Bahamas, and we have been in much nicer places for a lot less. If you are looking for a service and luxurious resorts then I wouldn’t recommend coming here to this island.
But if you have no choice but to come to the Grand Bahamas, you have two options. If you want to be absolutely isolated from the rest of the island and about 45 minutes from shopping then this is the place. If you want to a little more action, shopping, and gambling then I would stay in Lucaya at one of the bigger named resorts, we check those out while in Lucaya and checked on out for a night before we left. Had some of the same issues that I spoke of above, however the rooms were nicer in Old Grand Bahamas Bay.

  • This TripAdvisor Member:
    • Liked — That our room was right on the water
    • Disliked — Location of resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mooredb's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: 02 April 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, pet owners
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £268 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A place to Relax”

Old Bahama Bay

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4 of 5 stars
Fort Lauderdale, FL
4 Jun 2007
5/6 found this review helpful

My fiance and I needed to get away from the hectic pace of South Florida and just relax by a pool and a beach, and basically do nothing. Old Bahama Bay met our needs perfectly, although I can see how it would not be ideal for everyone. We bought a five night package on luxury link at a nice discount.

The resort is situated on the far western tip of Grand Bahama and is about a 25 minute car ride from the airport. We were picked up by Simoney, a friendly and colorful employee of the resort. The west end of Grand Bahama, outside of the resort, is not a very wealthy place, particularly after being ravaged by hurricanes in 2004 and 2005. However, it has a community feel which is reflective of the laid-back island pace.

Once at the resort, you are greeted by several two-story Key West sytle buildings, along with a marina, two restaurants, and a store. I agree with the other reviews that the rooms are the best part. Our junior suite included marble flooring, a king size bed, kitchenette, a balcony, and a beautiful bathroom with roman tub. (The water pressure was great, which is a big plus.) The rooms also have central air-conditioning, a washer/dryer, and a tv with cable.

The week we were at the resort, winds were a constsant 20 - 30 mph, with 8 to 12 foot seas off-shore. This caused all snorkeling and fishing trips to be canceled, which did not affect our plans. We spent our time by the pool, which includes palm trees and umbrellas, allowing an escape from the beaming sun. A pool side bar and restaurant was a convient place to get a drink and something to eat.

The quality of the food was also excellent. We did not leave the resort during our stay, but we did not grow tired of the restaurants. Bonefish Follies was great for everyday meals, while Aqua was a nice step-up, with excellent food. The grouper sandwhich and the conch chowder were standouts.

Overall, OBB was perfect for what we were looking for, which was a secluded place to relax. We learned from some of the other guests that a shuttle bus will take you into Freeport and Lucaya, which are the more touristy locations. If you are seeking an all inclusive resort with constant activities and other attractions within walking distance, this is probably not the place for you. But other than our flight back when someone freaked-out and we had to return to the terminal, we had a very enjoybale and relaxing time at OBB and would recommend it.

Suggestions: - If you plan on staying for an extended period, you may want to stock-up on items at a store in Freeport. OBB has a store, but the supplies are limited and are a little pricey. Bring sunscreen with you - regardless of your complexion, you'll need it and the $18 bottle of Panama Jack from the OBB store lasted one application for us.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScooterP_76's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 04 June 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, A romantic getaway
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: £268 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“really dissapointing this trip”

Old Bahama Bay

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2 of 5 stars
iowa city, iowa
16 May 2007
8/8 found this review helpful

We have stayed at Old Bahama Bay several times in the past. This is our first stay since the Ginn Company purchased the property and started the massive expansion. Things have gone downhill. As previous reviewers mentioned, the place is currently in the midst of a massive construction zone. But that is not the worst of it. The out-island, comfortable, friendly, feel of the place has changed completely. I have heard morale is low amongst the staff stemming from anxiety about the Ginn purchase and it shows in the attitudes of the staff. The previous, very popular, manager who was fond of hanging out at the beach bar with his dog and lab chatting with guests was replaced by a "stuffed shirt" Ginn company man who seems out of place and downright irritated to be even be on the island. Clearly they are looking for a different target market than the "old" OBB. Service was poor in many respects (activities, restaurants etc.). The rooms are still nice but that is about it. worst of all the plans are to eventually expland to a soul-less, monstrosity of a mega-resort. we were constantly bombarded with sales propoganda about the new/expanded resort, a place of ridiculous bad taste and proportions. I am quite sure the explansion will never open let alone turn a profit, but, I am afraid, the damage has been done.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiggertime's Summary
Date of Stay: May 2007
Member since: 16 May 2007
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Average price*: £268 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Should be better”

Old Bahama Bay

16 May 2007
3/3 found this review helpful

This place has all the makings of a great resort -- comfortable, functional well appointed rooms, lots of space and peace, friendly staff. Unfortunately there were alot of minuses that would be straightforward to address to make this place better.
1. The breakfast service at Dockside Grill was TERRIBLE. By the time we got our coffee, we had finished our breakfast. And you couldn't ever find anyone to ask. The waiters would disappear in the kitchen and never come out. I saw people wait to have their order taken, and get up and leave after waiting too long.
2. Despite what you read, there are no snorkel trails. I realize that unfortunately hurricanes destroyed the reefs, but the resort should stop advertising snorkel trails and maps.
3. Don't expect very much in the town of West End. It is a quaint, peaceful fishing village but limited services. You need a car to get to the nearest town.
4. The women at the Tiki bar could be alot friendlier.
It would not be worth it to go back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandrajoy's Summary
Date of Stay: July 2006
Member since: 06 July 2005
Was this review helpful? Yes No
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Average price*: £268 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“No see-um bugs everywhere!!!”

Old Bahama Bay

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1 of 5 stars
San Francisco
15 May 2007
3/5 found this review helpful

I finally have a chance to review this resort. I attempted before but had so many negative comments to write about that I didnt finish. My husband and I decided to try our first trip to The Bahamas. The pictures online of this place look incredible. When we arrived at the airport we were picked up and driven to the resort. The resort is about 20+ miles from the airport. As we were driving to the resort there we drove through miles and miles of poverty stricken towns. I guess its kinda hard to start a relaxing trip when you drive miles and miles through houses that are built out of what they could find laying on the ground. That was the beginning of a long trip at Old Bahama Bay. When we arrived to our rooms we were impressed with the rooms. The rooms are the best part of staying here as you have a balcony that overlooks the ocean, huge jet jacuzzi tub, marble, etc. The rooms are great! We decided to go to the properties 'store' to get stuff to nibble on since we were so hungry from a long flight. When we went to the store we were shocked by the lack of items to choose from. I think they had some chips, bread, and cookies. I guess we were thinking the store would like like a mini mart not a store that was going out of business. The weather was so windy we spent the next 4 days in our room and working out. When we got a nice sunny day we were shocked by a couple HUGE problems. The first thing we ran into is that the resort has a severe problem with no see-um bugs. My husband and I laid out by the pool and were attacked by these little bugs every few seconds. I actually read my book from in the pool so I would stop getting attacked by the bugs. I guess they come out when the wind stops and the sun is shining. We were told by the resort to use the bug spray in our room. Well, who wants to add sunblock and then add some bug spray to then get attacked by the minute by these small black bugs. They were horrible. We finally left the VERY SMALL pool to go back to our room. As we changed clothes we noticed that we had red bumps all over our body and they itch so bad. We went to the store where we did noticed they carried a cream to stop the itching. The next day we decided to hang out in the ocean thinking the bugs would not be over there. We met another couple who actually had to go to the island's doc to get a cortizone shot for his severe case of no see-um bug bites. They were staying 4 nights and said that was way too long to stay at this resort. The more we spoke with them the more we realized how bad the bugs and terrible service by the pool was. When we placed an order for drinks and food at the pool we quickly realized that the people behind the bar did not like 'us tourist' and that we would not be served our drink or food by the pool. We would need to go get it ourselves! We thought with spending $250+ a night that the service would be much better. And, its not like there was a ton of people at the pool that they were so busy. They just didnt want to happily serve guests staying there. We heard a rumor from another employee there that they have had problems in the past with customer service and had to shut down the resort. The restaurants are okay. The food service is SO SLOW. The first night I went to eat at the restaurants they were out of a main entree, second night I tried ordering something different and they were out of what I ordered again. The restaurant was not that full that our food service could have been quicker. Then one morning we ordered the banana loaf (which was on the menu) and when we got back to the room they had charged us over $35 for the load of bread!!! We were shocked. My husband and I worked out twice a day because we were so bored from lack of activities to keep us busy. We did all we could in the room each day to keep us busy. And, you didnt want to ride your bikes into town because fear of the locals wanting to beat you up! After 5 nights my husband was ready to go home. We checked out early and headed back to Florida where the food and customer service is much better. Even better we didnt get eaten alive by these no see-um bugs. The hotel did refund us for the days we didnt end up staying which was very nice. When we arrived in Florida our entire bodies were covered in red bug bites. They itched just like poison oak and was hard to sleep for the next few nites because of the bites. The rooms were exceptional at this resort. But, you could only eat at the two restaurants which were always out of main items. There wasnt a lot of stuff to do here. There is no internet access in the room either. No newspaper delivered to your door. No spa room to hang out in. When we got home we actually had lost weight from working out so much in there work out room. Usually, you gain weight on vacation not loose. We did venture into town one day ($80 to rent a car for the day) and the town was also very poor and desolate. Save your money and go somewhere else. Too many other excellent choices to choose from to be here.

  • This TripAdvisor Member:
    • Liked — The jet jacuzzi tubs in the room, marble floors, ocean view
    • Disliked — No see-um bugs everywhere, mosquitos in room, no internet, only 2 restaurants, near so much poverty from hurricanes, not many activities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fogcitytraveler's Summary
Date of Stay: December 2006
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 14 December 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
People with disabilities, Older Travellers
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £268 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Old Bahama Bay

( 15-19 of 84 )
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Old Bahama Bay Address

Bayshore Drive | West End, Grand Bahama Island