If you expect 3, 4, or 5 star accomodations, this is certainly not the place for you. The only reason I didn't give it a 1 star is because the room and bathroom was relatively clean and tidy when we arrived. I went during spring break and the company we booked the hotel through tried to comfort us by sadly saying, "at least you're on spring break and you won't have to spend much time in here." They still use the key system so who knows who has keys/access to your room. The island is beautiful and the people we met were really nice. There is not much lighting around the outside at night and we sometimes found it hard to find a cab that would take us there after night fell. If you can find anything else around the same price or maybe a bit more, I'm sure it will be WAY better than this place.

We booked a cruise on with Discovery Cruise Line and learned that The Royal Islander is recommended by the cruise. I then looked it up here on Trip Advisor. I read the mixed reviews and was very nervous to book my stay. We went in and were expecting the worst but we were so HAPPY once we got there. When you pull up it doesn't look very exciting, but once you enter you can tell they have renovated. The pool looks brand new and is beautiful. There is a secluded hot tob with a waterfall that runs into it and it's beautiful. The lounge chairs are also new and very comfortable. I saw many people who have posted here in the past has stayed there prior to the new rooms. It looks as though some rooms are still being worked on. Our room was SPOTLESS. The bed was HUGE, the room was HUGE, there was a great armoire that had a TV and drawers and a refrigerator inside. The bathroom also looked brand new. All the workers were VERY friendly. We even came back to the room on Valentine's Night to a complimentary bottle of champagne!!! (pic)

This was truly a five star resort. There are 4 sister hotels and a complementary shuttle runs between all of them. The customer service is above and beyond expectation. You won't be disappointed if you choose to stay at one of the Royal hotels.

My family and I stayed at this run down hotel in August as part of a Discovery Cruise break and realised as soon as we stepped into our room that this was the poorest hotel that we have ever stayed in. To say that the rooms were outdated is an understatement, and although they were reasonably clean the bathroom fittings were so old that they looked permanently grubby.There was a clinging, musty smell that pervaded the room and we made sure that we spent as little time there as possible. We would never knowingly choose to stay in a hotel like this and wish to suggest to others contemplating a trip there that you might want to check out what you're getting before you get there, by which time it'll be too late! Beware the concierge also-she is clearly not there to provide any friendly customer service but primarily to sell trips!