Ok...I don't leave reviews as a norm....however there have been SO many DIFFERENT reviews about staying here, I'll put in my 2 cents :-)
The room (we were in C) can use an upgrade, however...they weren't dirty, just minor things could help and I know they are working on the resort and understand completely...they'll go from beach front back, which makes perfect sense. I also don't spend my vacations in my room......it's for sleeping, showering etc.
The reef off the beach was AMAZING.....however, I would love to see (as others we were with stated as well) something when people check in as to education about the coral reefs...they are ALIVE and it was disturbing to see people walking on them....VERY disturbing. So I have shot an email off to the resort management about some type of education for people who don't know much about reefs. Either a quick speech or give every person who checks in a letter regarding the reefs...we need to protect our oceans, and the reefs that sustain the life we like to see out there!
The snorkeling was AMAZING...we saw tons of fish, as well as a large barracuda and a ray the last day we snorkeled! The color of the water....amazing....I've never seen true "emerald green" water until we were there!
The staff I didn't find unkind....we were asked over and over again if we were enjoying ourselves. I did find the female staff to be less "accommodating" than the male staff....but I didn't deal much with the staff, really just the bar tenders...LOL
Ahhh..the time share people...if they try to grab you, just tell them you already have one...they will leave you alone and they don't "prey on you" we were asked twice, we told them we had one...end of situation!
There was some work going on which one person who left a review complained about...my theory on this....they were fixing the deck on the beach front bar the day we got there....no big deal, and they built a little cabana thing next to the pool while we were there...but it was NICE TO SEE THEM WORKING ON IT....and they ARE fixing it up. I did not hear nail guns all week, or skill saws...only a couple times, and regardless my thought is they are fixing it up, they were hit hard with the hurricane a couple years ago and it takes time to get things back up and running.
The beach had SOME garbage on it....but that was more the mustard packets etc, and not many, I honestly didn't see a lot of garbage on the beach...and I was there at the same time someone posted it was loaded with garbage, which really was NOT the case...someone was always walking around picking up glasses etc, and honestly...it's laziness of the people staying there than anything...PICK UP AFTER YOURSELF and there won't be a problem! That is my theory. They did rake the beach one day we were there....that was about it, however I was told that they are gearing up for the busy season and staffing wasn't complete while we were there.
We had a day with no bath mat....and had to ask for wash cloths, however I asked, and they were there in less than an hour.
Someone also posted NO BOTTLED WATER, again...NOT THE CASE. We, however, are wyndham by request members...they delivered more than enough water and soda to our room while we were there...than we needed. They also brought us a bottle of champagne, glasses, and a fruit/cheese/cracker platter while we were there. I recommend becoming a by request member if staying at any of their properties. Also..the drug store sells water (bottled) and believe it or not...it's cheaper than buying bottled water in the states!
The bars, there are two...one in the rec room and one on the beach. The bartenders were fun and friendly. David and Kevin were the BEST....ask David for his "specialty" I won't ruin the fun here....just ask him....you can also request top shelf liquor if you want it....
The pool table needs some attention...LOL...we ran into a few issues with it, and there is no chalk....but I found that the sand works great instead of chalk :-)
The food was not bad, it kept you full....we ate out a few times....and speaking of that...if facing the ocean, take a stroll to the right down the beach and eat at Georgies...VERY GOOD food! We enjoyed our dinner there...it was well worth the little 10 min walk! The asian and italian restaurants were good as well.
We went into Lucaya a couple of times....hit Rum Runners while there.....great place to eat and drink (we did both there) and the greek restaurant (I don't remember the name.....) was wonderful!
People vacation is what you make it....the wedding party we were with had a few issues, however the resort made well on the issues for them.
When I vacation I do not want to be hounded, I don't want to be waited on hand and foot and I want to relax....I relaxed, had a good time with wonderful friends. I would like to see how they are in a year, after they are done with the renovations.
It's not a terrible place......some people just have a different idea of what they want and honestly we spent twice what we did there in Key West 2 years ago, and had a fine vacation.......
We never made it to the shows, so I can't comment on them....we were too busy doing other stuff!
That is it for now......was it perfect, no....however what makes it perfect? Being waited on hand and foot or enjoying yourself? We aren't high maintenance, and we had fun......things happen and I've had issues in other places I've stayed.....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC