The location of the Port Lucaya Resort is very nice, right on the marina. The Marketplace is steps from the front entrance; a casino is across the street; the beach is across the street, a 5-minute stroll at most. There are several restaurants, very good ones with great service, at the Marketplace (Zorba's Greek Restaurant was excellent!) But the hotel itself leaves something to be desired.
We arrived on the Discovery Cruise at 1:00 p.m. and took the transfer shuttle to the hotel, arriving around 1:30. Check-in time is not until 3:00, and they told us no rooms would be available until then. The bellman (a very sweet, friendly man) stored our luggage for us so we didn't have to carry it around while we waited. Most people took to explore the Marketplace, but we stayed in the lobby, which was comfortable.
When we did check in at 3:00, they took us to our room. The hotel is made up of six or seven two-story buildings surrounding the large pool area. We were in the building farthest from the main office, and were escorted there in a golf cart so we didn't have to haul our bags. The room was not bad, but nothing special - a king-size bed, small table with two chairs, dresser, small TV, and surprisingly, a small refrigerator and microwave. There was one towel in the bathroom (and two of us) so my husband called to ask for another one. We got no answer from housekeeping or the front desk, so when we left the room later that day, we went by the desk to ask about towels. They assured us we'd have some when we returned from dinner, but guess what - we still didn't have them. My husband went back to the desk and finally got some towels. Not necessarily a problem, but a little irritating.
Although the Marketplace was next door, and had live music on Saturday night, our room was quiet and restful. The beds are a little old and lumpy, but we were so tired that we didn't really care. When we went to shower, though, we realized there was no shampoo, and were told that there was a sundries shop in the Marketplace if we needed it. We just washed our hair with the hand soap. When I went to dry my hair, the built-in dryer didn't work, so I looked a fright most of the day.
Checkout time is 11:00 a.m., but the shuttle was not scheduled to pick us up until 2:30. We checked our bags at the desk again - with the same nice fella - and headed back to the Marketplace for a very late breakfast. The locals are very friendly and not pushy about selling their wares like most stops in the Caribbean. English is the primary language, so that was nice, too.
Overall, the hotel was okay, but nothing special. Not bad for the money, I guess, but next time I'd pay a little more somewhere else for the extras. The staff was extremely friendly, though, as were all the people we met on the island.







Location (e.g., convenience, views)
Check-in / front desk








