We booked our stay through RCI time share exchange. I was expecting a little more for a Silver Crown exchange. We booked a two bedroom, but were a day late arriving, so they gave us two one bedrooms. They were very spacious, each having it's own room, jaccuzi, living room, kitchen, and patio. The units were nice, but there was a large burn hole in our conforter cover and the white sheets were dingy.
The resort itself is small. We were there in off season, so we practically had the whole place to ourselves. The grounds were cute, but the second bar/pool was closed (to be expected for offseason).
The front desk people were very friendly and helpful. The activities sales woman was also very friendly. Hayward the resort taxi driver was the best. Very helpful, friendly, and kept an eye on everything. Although the resort staff was very friendly & helpful, the Grouper Grill staff was not. They were slow, rude, and you had to go to them to order a drink or a meal. They were not looking to service you. For the price you pay for drinks and such in the Bahamas, you would think a smile would come with it. But sadly, no. And, since 15% tip is typically automatic, they don't need to work up that smile either.
Overall, I enjoyed the resort, but I will not be returning to the Bahamas for quite a while due to the overall attitude of the people. There is a general slow, rude, non service minded attitude on the islands that I do not wish to be force to tolerate while on vacation. The resort & staff were nice. The taxi driver from the resort was also very nice and helpful. The staff at the Grouper Grill and any other place we experience on the island were neither helpful nor friendly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
People with disabilities, Older Travellers, pet owners
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, tourists
I selected this hotel as a top choice for:
Other