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The Westin Grand Bahama Island Our Lucaya Resort: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 652 reviews
652 Reviews
5.0 of 5 stars
205
4.0 of 5 stars
247
3.0 of 5 stars
88
2.0 of 5 stars
74
1.0 of 5 stars
38
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#3 of 9 hotels in Lucaya
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  • Hotel class: 4 of 5
  • Rooms: 749
Address:
Sea Horse Lane
Lucaya
Grand Bahama Island
Check Rates: £88 ($176) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of The Westin Grand Bahama Island Our Lucaya Resort

( 25-29 of 652 )
“So much better than the reviews stated”

The Westin Grand Bahama Island Our Lucaya Resort

7 Apr 2008
1/1 found this review helpful

I had spent some time before our trip reading the reviews about the Westin. I was quite nervous and was expecting the worst. When we arrived, we did not encounter a rude or mean person the entire time we were there. Every person we walked by that was employed by the Westin greeted us very kindly. We stayed in Lighthouse Pointe and it had a beautiful view. They seemed to take very good care of the hotel room. They did a great job of cleaning every day! We went on the dinner cruise and the Dolphin Experience. Each activity was a blast.

Needless to say, don't believe everything you read and expect a great time! We didn't want to come home!

Great hotel and great people!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatvacation_8's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 07 April 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice place to Visit”

The Westin Grand Bahama Island Our Lucaya Resort

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4 of 5 stars
Lake Geneva, WI
2 Apr 2008
3/3 found this review helpful

My wife and I just returned from our first trip to the Bahamas. Using our Starwood points we decided to stay at the Westin Lucaya in Freeport, GBI. The hospitality upon our arrival was superb. The front desk checked us in and within 15 minutes we were unpacking in our room. Upon obtaining our room key we received a map of the Westin grounds. Unfortunately the Front Desk clerk did not tell us which way to go once we received our key. He instructed us to go outside and follow the walkway. However, there are three or four buildings with rooms so therefore we walked around aimlessly for a few minutes longer than expected. The weather was nice outside so we didn't mind being stuck outside longer than normal, considering we just dodged the snowstorm in the morning which closed O'hare's Airport.

Our room was on the third floor of the Lighthouse Point and overlooked the ocean. The view from our room was just spectacular!!! We had a two room suite with a master bed and between the view and the room you couldn't beat it. I was a little disappointed that the televisions at the hotel are the old style and are not HDTV or widescreen. The room itself was clean and orderly. We were pleased to see a small refridgerator and a microwave. However, I noticed that there was only one spoon for both of us to share but several knifes and forks. Anyhow, we made due with what we had.

The Westin's workout facilitiy was great!!! It had windows overlooking the property and you could see the ocean from there. In addition, the facility was just located down the hallway from our room. However, if you are stay at Breaker's Cay I would dread the walk there as it would probably take you 10 minutes. My wife and I didn't use the spa on the lower levels but were quite please with the overall appearance and equipment. The best thing was this facility was free to all its guests.

The grounds at the Westin were well kept. The lounge chairs had soft cushions on all of them, except for the ones by the ocean. There was never a time when we couldn't find a place to sit and relax. We walked the beaches several times from each channel and the beach was clean and raked. I am amazed at how soft the sand is there on this beach. My only complaint about the Westin grounds was that the pools are not heated. The pool between the Lanai Suites and the Lighthouse Point was just freezing!!! The ocean water was much warmer than the pool water. We were told that because the pool is above ground it cannot keep heat. My thoughts were that it can't keep heat because the water is so cold. I couldn't even swim in the pool for more than 3 minutes before i had to hop out.

We rented a jeep from a local business for a day. The companies rent their vehicles in blocks of 24 hours. We picked up or jeep on tuesday afternoon and took a drive out to the Lucayan National Park. This is a place to visit. Very cool caves along with an awesome beach. I recommend going at low tide as if you go during high tide the beach won't be that spectacular. We also drove to High Rock/Point and had a rummer runner at Bishops. I was surprised that the price for this drink at Bishops was a buck more than what the Marketplace vendors charge. We were the only individuals there and perhaps that is the reason why.

On the second day we had our jeep we ended up driving out to the West End and seeing Gins Ser Mur, or what is there right now. Its quite a sight to see what they plan on doing on there property. On the way back we decided to stop at Paradise Cove and do some snorkeling. The air temperature was in the low 70's and it was sunny out. The only downfalls were that the wind was blowing and the water was cool, however, warmer than the Westin pools. We ended up staying out on the beach and snorkeling there for about 4 hours. Could have stayed longer but we needed to get the jeep back by 3pm. Some individuals got biten by bugs the day before; however, we came out unscathed. If you have a group of people (4 or more), i highly recommend renting a car for the day and going out there on your own. The cost to rent and split the car between the four of you ($65) is much less than paying the $35 for each of you and getting stuck on a bus to take you there....just a personal preference.

My wife and I would consider going back to Freeport in the future; however, I think I would rather check out some more tropical area to visit. Our temperatures during our stay were in the 60's and 70's. It rained for the first three of four days we were there and we were stuck in our room. In addition, it was also very windy everyday there, except for the last day, which was almost 78 and sunny. On that day we could have used the wind.

If you decide to go make sure you check out the Marketplace. Buy your breakfasts there or even take a publc bus to the City Market grocery store. You can buy everything from food to alcohol there and store it in your room. The hotel doesn't mind that you bring back food unlike some others that will not allow you.

Overall the Westin Lucaya was a nice place to stay. It was above average but wasn't excellent. Enjoy your trip.

  • This TripAdvisor Member:
    • Liked — Beaches
    • Disliked — Everything is overpriced, especially food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Squeaky1966's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 02 April 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“rude beach staff”

The Westin Grand Bahama Island Our Lucaya Resort

1 Apr 2008
0/2 found this review helpful

Of every Bahamian that I met on my trip the single most rude individual was the Westin employee who roams the beach demanding $10 rental for the abundant, empty, broken lounge chairs scattered all over the beach. I was embarassed to be staying at this resort when I witnessed this. Its amazing how one individual's rudeness can stay in your mind. I wont return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thuinder's Summary
Date of Stay: March 2008
Member since: 01 April 2008
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fabulous Resort!”

The Westin Grand Bahama Island Our Lucaya Resort

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5 of 5 stars
Hoboken, NJ
30 Mar 2008

This was my first trip to GBI and the Westin was absolutely fabulous. I went for a relaxing getaway with my girlfriend for a week. The grounds were gorgeous and the upkeep was quite evident from cleanliness inside and out. I had a basic room which was pretty clean, no complaints there.

The food/drinks were definitely on the expensive side but were well worth it. Must go to Iries, they give you amazing mango butter with the bread, very yummy. China Beach was fantastic as well. Service pretty slow everywhere, but that is obviously how the Carribean is, so can't really complain about that! Also if your up for a big breakfast Willy Broadleaf's had delicious cocunut french toast every morning, highly recommend eating there, about 20 bucks for all you can eat. If you want less expensive dining, the marketplace across the street also has plenty of options as well.

We did the UNEXSO dolphin swim and it was definitely a great experience. My friend and I had a great time there and would do it again in a heartbeat.

Also, we went to Lucayan National Park and did the kayak tour. The park itself was nice to see, not really all that impressive to be honest. The kayaking through the mangrove swamps was fun, but the rest of the park was nothing special. Not sure its worth 80 bucks, but still glad we got to learn some fun facts about the island.

The only complaint about the island in general is the forwardness of the native males towards us young females. They were more inappropriate than I had expected, but we just played it off and ignored it mostly.

Overall, great place to visit, Westin A+ in my book!

  • This TripAdvisor Member:
    • Liked — Grounds were gorgeous and clean
    • Disliked — Not many inexpensive/quick food options
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Migs17's Summary
Date of Stay: March 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: 30 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Westin!!”

The Westin Grand Bahama Island Our Lucaya Resort

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5 of 5 stars
Hilton Head Island, SC
30 Mar 2008
1/1 found this review helpful

After I booked this trip I was very discouraged when I saw all of the bad reviews for this westin resort on Trip Advisor. Boy were they wrong!! My boyfriend and I had a wonderful time and the westin resort was AWESOME!!

Yes, the service was slow but it's the caribbean and the island lifestyle is much more laid back. The 2 Infinity pools were beautiful and the ocean was a perfect teal blue! We enjoyed great food, massages, a beautiful room and much more!

Here are some pointers to enjoy this vacation:

1. Make sure to reserve your seats at the pool really early in the morning. We left towels on the chairs directly in front of the Infinity pool at about 730am each morning.

2. Definitely eat at Zorba's in the Port Lucaya Marketplace. Both Lunch and Dinner were great the prices were very reasonable!

3. Don't bother going to the breakfast buffet at Willy Broadleafs, it was $20 per person and wasn't that good. Instead just order the Westin room service breakfast, it's cheaper, freshly made and much better.

4. Treat yourself to the spa. We did a couples massage and it was a great start to the day!

5. Dinner at Cappucino's in the Port Lucaya Marketplace was great and reasonably priced.

6. Spend some time at the Casino but not for too long. It smelled of cigarette smoke.

Hope this helps!

  • This TripAdvisor Member:
    • Liked — Pools
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SusanHHI's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 08 July 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Westin Grand Bahama Island Our Lucaya Resort

( 25-29 of 652 )
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The Westin Grand Bahama Island Our Lucaya Resort Address

Sea Horse Lane, Lucaya, Grand Bahama Island