Well we went on our vacation with a negative attitude after some of the negative reviews here and came away very pleasantly surprised. We could not understand where it all came from. We ended up with a 24th floor room. It was really nice and the balcony view of the ocean front was breathtaking. All rooms in this resort have an ocean front which is not allways easy to get anywhere else. The room was not quite ready when we arrived as it was just past checkout time. A polite call to the front desk and room had maids within 20 minutes. We found the maids all worked very hard all week and were extremely friendly. We pillow tipped them about 10 pesos a day, about one $US and they added nice little touches. Tip your maids they deserve it even if all-inclusive. The buildings though older are still quite well kept, the elevators were typical for 29 floor buildings, sometimes slow but not bad. The pool area and decks were gorgeous and there was often arranged activities. Overall the age group here is mostly 30's to 50's. So if you want a loud action packed 20's style singles vacation this is not really the place for you. The pool snack bar was for us amazing. Lots of club type sandwiches, burgers, tacos, salads, all made to order. It's worth the price of all inclusive alone. Again do not be afraid to tip once in a while, just to show appreciacion. Just 5 or 10 pesos once in a while go a long way and these people go out of their way to make you happy. True. Early in the day it can be hard to find chairs only because of the volume of people the two buildings hold. Go down before breakfast and put a towel on a chair and it's yours for the day if you choose. Afternoon is not as much of a problem. There were chairs were on the beach but they cost 50 pesos, we found it worth it because they came with umbrellas. Some days because of sea roughness they do not have them on the beach because they get swept away. I saw a couple chairs get lost in the sea myself on the one rough water day we had for the week. The waves here are quite a majestic site at times. Respect them and be careful in the ocean. Two of the days were so calm we could see the ocean floor clearly from our balcony, beautiful. Our last day saw our flight delayed by skyservice for 6 hours, luckily we were informed by our guide and were able to enjoy the extra time at the pool. The hotel, in a total class move, gave us a hospitality room to stay in and store our luggage as well as shower. We had to only share with one other couple. I heard horror stories from others on the plane at 4 star resorts, that said they wished they had gone to gemelas as that last day almost ruined their vacation. We were allowed to eat and drink right up to the time we left the resort. That last day experience showed us this resort does not deserve the negativity we had read and we are hooked forever. Bravo Las Torres Gemelas.

This the best hotal that I ever visited in Acapulco, its really beautiful and the service are very good, Im loved of this hotel, I love them!

First of all, I dont see how Las Torres Gemelas was really that bad. My parents, my brother and sister were wondering how it would be after all these different complaints and reviews. I, personally enjoyed it. Sure we stayed at more expensive hotels before, but this one was nice too. My parents were in a different hotel room than us becasue they would not accept more than 4 people all in one room. Yet, there were many, many soccer ball players (Mexican children) who all shared one room. That really upset my mother that they were allowed to have all those people in one room. But, above my parents' room, on the next level, were many noisy children who loved bouncing balls on the ground, which was like their ceiling. My mom went up there to tell them to stop bouncing the ball and it was very hard to communicate with them since almost none of them spoke english. They just said that they dont have a ball which really got my mom frusturated. My mom and dad tried calling the lobby to tell them about the problems (becasue the next night they could hear the bouncing again). They said that they would send up the security. That didnt happen. My dad went down and someone finally came. The noise stopped. They next morning the noise woke my parents up at 7:00 am. They loved sleeping in at least on vacations when they didnt have to get up to go to work. Thankfully, above my room, there were quieter kids. The food was absolutely delicious for my parents. They said that it tasted very natural, like when they lived in Europe. I stuck with most of the Canadian/American dishes (e.g. hot dogs, french fries, soup). But I did think the food was okay overall. My parents thought the food was great and recommended it to our friends, which did not like it as much. I think that it depended on your personal tastes. And there was a snack bar which was open for a really long time each day. There were enough games and activites to have fun with. There is also a kind of water fall which if you lose a game, you have to jump (not including the little children). That was really fun. You could also jump if you were just going swimming. But my sister got an ear ache and we thought that it was from the pool water. My dad and I also say one little girl go pee right next to/into the smaller pool which had water circulating in the larger pool too. My brother made really good friends which the boy who worked at the cyber cafe. The all inclusive plan included unlimited internet access, if the computers were unoccupied. He showed my brother interesting sites and different things on the computer. The beach was almost completely private, preventing any beggars and sales people from coming. The reason for this was the big rocks. And some girls who braided our hair said that they were not allowed to cross. The beach was at times rough, but you could borrow life jackets. Every day the weather was hot hot hot! It even rained once at night. This hotel also had a disco/cactus bar which had different events at time. Acapulco is great to see at night when the parties start. If you spend all your time sleeping at night, you loose out on a lot of fun! At Christmas, Santa came and delivered some candy. There were fireworks at Christmas as well. The rooms were okay and service was nice. I would definetly come back and we are almost surely coming back to Acapulco becasue of the guarenteed wonderful weather.

Great place to stay and not expensive at all! Loved the pools, the beach, the people...so friendly and most spoke English. I loved the fact that this place has a kitchen so if you don't want to eat restaurant food again, you can just have a nice bowl of pasta or soup.

I'll be back to Torres Gemelas.