After checking in, we discovered that the toilet handle didn't work. Insead of immediately moving us to another room we had to wait half an hour for them to view it themselves. Then we were moved to the room with the problems below.

*The ceiling in our room had so much mold on it that the room smelled.
*One of the two elevators didn't work. Since each only had a capacity of 5 people we always had to walk down 5 flights of stairs.
*Extremely loud music was played until 1:00 AM every night.
*This property is also under construction. The front entrance is completely blocked, exterior windows are missing, & there are holes in the ceiling.

I can expand the list but I think you get my point. I definitely wouldn't stay here.

We arrived there on the 23th december at 6 in the morning and we found what kind of room it was, dirty, not clean at all, old ans stinky
blanket on the bed had a big hole in it. The window that was supposed to be big wasnt big at all it was small and dirty, the view was on the top
of some old building and was full of bird ----. The air conditionning was full of dirth and the sealing and wall was full of moisture in the bathroom also. We ask for an other room and they made us visit the other room at 10 in the morning and it was worse then the first one. We went to eat to see the restaurant in front of
the hotel because (it wasnt in the hotel). Dirty, old, bad service, and the food was discusting. There was water that fell from the pipe on the seeling, folling on the table were people ate. We ask for the nolitour agent to change hotel, and no body didnt know where they were, and didnt no how to reach them, we had to wait until the briefing at 4:45.
We visit the rest of the hotel, the pool was dirty, the water slides paint was peeling, the bridges ramp over the pool were dangerous because
they were full of rust and they were missing pieces and we could of got hurt. They was suppose to have 4 bars, but only 2 was open, the one at the beside the pool, was close, broken without music. The one on the top of the hotel was open without drinks and the half of the top was separated by long chairs. The hot tub was close and not finish being build, they were only 6 long chairs available for all the people in the hotel. When Angela from Nolitour came for the briefing we asked her to change hotel, and she told us she knew we will ask for that because we were not the first one to complain about this hotel. Every body at the briefing asked the same thing. She tried to find same kind of hotel (same numbers of stars) and she said everything was supposed full.
We didnt know if it was true or false. Finally she transfered us to Emperio continental hotel. This was a little summary of what this hotel was like and how much bad service, accomodation, cleaning, they had.
OUR SUGGESTION IS TO NEVERRRRRRRRRRR GO THERE!!!!!!!!
DONT BELEIVE THE PICTURES THEY PUT ON THE INTERNET!!!!!!

Club del Sol is not a luxury hotel, it does not advertise that. It is a 4 star hotel, conveniently located at the middle of Acapulco's Bay (not beachfront, across the main street "costera" from the beach, 5 min. walk). Rooms are equipped with full kitchenettes, good for anytime-snacks or meal.
Rates are very low in US dlls, always check rates directly at hotel. It has one of the best, maybe the best Sports restaurant & bar with satellite tv, I could watch 5 NFL games at the same time. The ambiance is great, I was there last november(low season) and the occupancy looked high compared to other hotels I passed walking, many of them looked deserted, compared to Club del Sol which looked very lively day&night. In short, a nice 4 star hotel without spending a fortune, and getting more than your money's worth.

This hotel is in a good area, if you want to be close to most of the clubs and near the beach. What I didn?t like about this hotel is that they don?t change the sheets on the beds everyday, and don?t change the towels unless you leave them on the floor. They don?t really clean the room as it?s supposed to be cleaned. The air conditioning is not good, we changed to another room, but it was the same. Good luck!