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Parador Del Sol Acapulco: Traveller Reviews


Carretera Pie De La Cuesta A Barra De Coyuca,Km 5 | Guerrero, Acapulco 39900, Mexico
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56% Do not recommend
3.0 of 5 stars 20 reviews
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a motel 6 with a beach.....

Parador Del Sol Acapulco

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1 of 5 stars
California
13 Nov 2007 | Trip type: Couples
5
people found this review helpful

we were supposed to have stayed from 10/27/07-11/03/07, but didn't and left to ixtapa on 10/31/07. Let me tell you about this "Resort". i got this hotel from skyauction.com. i read the reviews from trip advisor and a lot of people gave bad reviews due to the fact that it was away from the city of acapulco. i'm like, "Great!. i want to be away from the city and away from the beach vendors." so i got the hotel for $592 all inclusive for 2 people. Let me tell you. it is away from the city. which is a plus in my books. you have the beach to yourselves, which is another plus., but the ocean is very rough. if you're a surfer or body border, this is a cool spot.. that is where all the pluses end. this resort is runned down. i don't know who runs the place but they are ruining this hotel. if they took the time to actually fix some things here and there. this runned down hotel can be a nice hidden gem. the bungallows or cabins are in bad shape. the curtains in my room had holes, the rooms was musty. the bed was hard on one side and very soft on the other. the linens had holes. the towels were almost see through towels. the shower knobs had rust and the ceiling from the shower was rusted and falling down. the paint from inside the room and the outside was stripping away from the walls. The shower had no hot water, but the water was not cold either. As far as the staff. They were nice, but at the same time lazy. there was only 8 families at this resort when we stayed. the resort was overstaffed, but yet seemed not care enough to cater to the families that were there. you would think that there would be a person asking the people in the pool area if they wanted something to drink or anything. but they didnt. the "Bar" area had very little to offer. as far as non alcoholic drinks. the only thing they had to offer was coke and squirt, and it was flat. as far as the all inclusive part. the breakfast was not embarrasing. here was the menu for the 5 out of the 7 days i was there.: wieners, pieces of fried potato, tortilla chips, fruit with bugs (yum), yogurt on a platter un refrigerated ( good if you want food poisoning), and tang (not orange juice). the only good thing about breakfast was the omellete. did i mention this was the same menu or buffet every morning. for lunch, now: once again "Wieners", fruit with bugs, salad with the same bugs, old fries ( which i liked), tortilla chips, and a mysterious looking beef stew type of soup. the only fresh thing they offered was the freshly cooked hamburgers, hot dogs, or quesadillas. for dinner, i really can't tell you since my girlfriend and i would go out to the acapulco area and eat some realy food. dont get me wrong. the staff at the restaurant were the nicest of people and i do not blame them for lack of choices as far as the so called "all inclusive" is concerned. i put the blame on the ownership of this resort. this place could be a great place, and it is in a great location. the beach is really beautiful. but it just seems that the owner or owners of this location just simply do not care. do no waste your money and go elsewhere. i just hope the owner or owners of the "parador del sol" take the time and read this and other reviews on this website and i hope they get there act straight or i honestly believe this hotel will close down. i will post some pictures of the hotel later on so you can see the plus and minus of this resort.

  • Liked — the beach and the location.. no vendors and away from the city.
  • Disliked — the so called "all inclusive". no food selection, no drinks, soft drinks, hotel is very runned down and in dire need of repair. it's just sad that the owner or owners' of this location simply doesn't care.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Romantic getaway
  • Travelled with Spouse / significant other
  • Age group 25-34
  • Member since 08 March 2005
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £150 (year-round)
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Held captive at Parador del Sol

Parador Del Sol Acapulco

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1 of 5 stars
LOS ANGELES
4 Jan 2007 | Trip type: Family
2
people found this review helpful

DON'T WALK AWAY - RUN!!!
Oh my gosh, it was so bad that I do not know where to start - oh yeah - how about arriving after 12 hours of travel and being told that they did not have you reservations (in spanish, of course - no english spoken at this place!) Had to pay double just to have somewhere to spend the night as the taxi left us and we were about one hour from ANYWHERE... oh yeah, how about....
Awful food - cold showers- run down pool tables (ball would fall on the floor when you made them into the pockets), air hockey game with no puck or paddles, sticky tennis raquets and no lit courts (its 90 degrees during the day- a little hot for tennis), closed disco, no red wine served at bars, one ice cube per drink, no room service, no in room water, frig, microwave, working phone, safe, washcloths or internet (anywhere on property), no shuttle to town (costs apx $50.00 each way), poor entertainment, no music anywhere, one english station on TV -through the static, no clock, radio., hard beds, hard pillows, poor kids club, broken hammocks, no bikes, overgrown golf putting area (weeds), gift shop has no gifts and very minimal supplies, no laundry service, no drink service except around pool areas, no organized activities, no tourist info. All this for $5300.00!! I felt like I was on the show "Survivor".

  • Liked — Coming home
  • Disliked — Being there
  • Any tips/secrets for future travellers? — Don't go here
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with family
  • Travelled with Family with teenagers
  • Age group 35-49
  • Member since 04 January 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Was OK, not spectacular

Parador Del Sol Acapulco

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3 of 5 stars
Las Vegas, Nevada
19 Aug 2006 | Trip type: Friends getaway
6
people found this review helpful

If you don't mind an hour - hour and a half ride from the airport, this is the place to stay. If you don't mind total rest and relaxation, this is the place to stay. If you don't mind being about 30 minutes from downtown and having to take a taxi in and back every night, this is the place to stay. Very quiet, clean, nice pool area, food selection was ok. Jose, Moises and Abel were ABSOLUTELY WONDERFUL! Drinks delivered to us at poolside by Jose before previous ones already empty (for a small tip of course! Be kind). Moises was our waiter, right on top of things the whole trip. Abel helped coordinate transportation to and from town for us which was a chore in itself. Lagoon area desolate and a little smelly. Rooms cute and the hammock is relaxing. All in all a nice experience except for the distance.

  • Liked — The 3 staff members, individual bungalows, the pool area.
  • Disliked — The distance from the airport and downtown.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Quality time with friends
  • Travelled with Friends
  • Age group 35-49
  • Member since 19 August 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, tourists
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, pet owners, Families with Small Children, Families with Teenagers
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £150 (year-round)
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The Worst Place EVER!!!

Parador Del Sol Acapulco

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1 of 5 stars
Chicago, IL
18 Feb 2006
3
people found this review helpful

I can't believe we didn't know what we were getting into when we stayed at Parador del Sol. The food was awful and the rooms were terrible. We had lizards in our room and the website said that they had an eight-hole golf course. Well, they had a tiny grassy area that had literally 8 holes on it. The staff was nice, but that was all they had going for them. We just drank ourselves silly to get through it and basically ate potatoes because the food was disgusting. My parents went with and their air conditioner stopped working and no one would fix it (it was 95 degrees outside) and so my husband and my brother were the ones who figured it out. They told us that the water in the rooms weren't filtered, but everywhere else it was. Well, they lied because we ALL got sick. I would not recommend this place, unless you want to just drink your face off to get through it...

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay January 2005
  • Member since 18 February 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £150 (year-round)
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Beautiful Beach, Lousy Resort

Parador Del Sol Acapulco

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1 of 5 stars
Kelowna, B.C., Canada
11 Jan 2006
3
people found this review helpful

Aside from three minor earthquakes and a tropical storm, the resort appeared to be bankrupt. Solar heaters for the water didn't work. Slightly warm water only twice in two weeks. The food was only just edible. Sickness was common. Can you imagine having to turn on the cold water tap in your sink to refill the toilet tank? It's no lie!! Stay away from this joint. You can do much better for the same price.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2001
  • Member since 11 January 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £150 (year-round)
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Parador Del Sol Acapulco Also Known As

  • Parador Del Sol Hotel Acapulco
Address: Carretera Pie De La Cuesta A Barra De Coyuca,Km 5 | Guerrero, Acapulco 39900, Mexico