My husband and I just returned from a vacation in Mazatlan. We stayed for four days in the fifth-floor Villa Hermosa room at the Hotel Playa Mazatlan, and it was fabulous! The room was quite big, with a comfy king size bed, a mini-kitchen, a bathroom with shower that had a window looking onto the ocean, and best of all a wrap-around deck with two walls of sliding glass doors, and spectacular views. The southern portion of the balcony looked over the hotel's grounds, the beach and Valentino's in the distance, and the western portion looked straight out over the ocean with amazing sunsets. And at no charge, the room was stocked daily with bottles of water, four pops, and four beers!
The service we had was excellent. Wait staff in the restaurant were speedy and friendly, the concierge was extremely helpful when we wanted to confirm our trip back to the airport, and the maid service was thorough and timely.
The grounds are lovely, with a dozen or more palapas dotting the beach, and three awesome pools -- at least two of which are heated. This hotel does not feel like a big high rise, It's got charm and character, just five to six stories, yet all the amenities you would want on a beach vacation.
One more important point -- the beach in front of the hotel is second to none. We strolled up and down the beach a few times, and in front of some hotels, the beach becomes a tiny spit during high tide. The beach here was soft, wide, and near perfect.
The Villa Hermosa room is highly recommended.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dear valued guest (zippyland)
Report response as inappropriate
Thank you so much for your incredible comments about our facility, location and staff; I will personally pass on your message to Elizabeth (concierge) as well, as I know she will be flattered to hear that she was mentioned on Trip advisor. As a member of the family of owners and executive management staff I am ecstatic to hear that the changes and direction in which we are going are being well received and noticed. Your input and what hotel rooms to select, seem well thought out and educated, I appreciate you recommending us. Please feel free to contact directly in future if I can be of service, we look forward to your next visit and meeting you personally.
Best wishes and Safe travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC