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Pueblo Bonito Mazatlan: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 129 reviews
129 Reviews
5.0 of 5 stars
81
4.0 of 5 stars
33
3.0 of 5 stars
4
2.0 of 5 stars
8
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 5 Specialty lodging in Mazatlan
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 248
Description: Oceanfront, 4-story all-suite hotel in the Golden Zone - 8 miles from downtown shopping and cathedral- 5 miles to Aquarium. This description is based on information provided by the speciality accommodation.
Address:
Avenida Camaron Sabalo 2121
Sinola
Mazatlan 82110
Mexico
Check Rates: £83 ($166) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Pueblo Bonito Mazatlan

( 14-18 of 129 )
“Pueblo Bonito Mazatlan - !st time and LOVED it!!!”

Pueblo Bonito Mazatlan

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5 of 5 stars
St. Catharines, Canada
10 Feb 2008
12/12 found this review helpful

Pueblo Bonito Mazatlan January 14 – 28, 2008
As we had been staying in old town at Hotel La Siesta prior to going PB Maz we took a cab from there at a cost of 100 peses. We traded into PB Maz through RCI for a “junior suite”. I had previously emailed PB Maz requesting an ocean “front” room. They had responded quickly and said they would try. We arrived around noon and they showed us room 4021 (I think it was) in the newer section which yes was ocean front but right beside the wall of the Luna Palace resort. It appeared a little dark and we could see it wouldn’t get any sun until late in the day. It also had a mini fridge and we wanted a larger one. We asked to see another room in the older section. We were shown room 431 and thought it was great! We loved the views from this balcony; it got a lot of sun and had a larger fridge. Staff was very accommodating through all this. Check in was no problem. Towel cards were issued and we could set up an account to have everything charged to our room or if not, pay as we go. We opted for the later, to pay as we go, so there wouldn’t be any surprises when we checked out.
To the left of the entrance are the “time share” gals. They offered us a welcome package, which consisted of coupons for a free welcome drink each and a card for 10% off all food/beverages (not valid during happy hours). They also mentioned that if we were interested in seeing Pueblo Bonito Emerald Bay to come and see them. This was the only time a presentation at Emerald Bay was mentioned to us during our 2 week stay. We came to find out later from others that the “incentive gifts’ offered to view a presentation were not applicable to Canadian’s, so that’s likely why no further approach.
Room 431 is on the top floor above the restaurant. We had no issues with noise from the restaurant and we always had our balcony doors open. (great ocean sounds during the night!)Everything seemed to quiet down and close up before 10pm. The kitchenette was great and had everything we needed. 2 burner stove with fan and light above it. Blender, toaster, coffee maker. Utensils, dishes, pots, fry pans. Dish soap and tea towels were provided daily. Fridge worked well and came with ice cube trays. All appliances worked well. An iron and ironing board is tucked away in the closet. There is also a good sized safe in the closet...no cost. We saw an A/C control on the wall but never used it.
There were 2 double beds that were extremely comfy and certainly not hard. TV worked well and had a variety of channels, including pay per view movies. A nightly turn down service is also provided. There’s a small sitting area which we hardly used as we sat mostly out on the balcony. The balcony also has a drying rack.
Bathroom was a good size with large vanity and tub with shower. Water pressure was good and always plenty of hot water. Good supply of towels, face cloths and toiletries were left daily.
Maid service was very good. Everything was always very clean. We left the maid 20 pesos daily. We always washed our own dishes and she often put them away.
We were advised that we could drink the hotel water, which we did without any problems. They have their own purification system.
There is a supply of bottled water and coffee in the room. Very pricey. We bought our own coffee during our grocery shopping trip to Gigante.
We soon decided that the location of PB Maz was perfect for us. It’s an easy walk to many restaurants and shops. Buses, taxi’s and pulmonia’s (open air taxi’s) stop out front constantly if heading further south to the hub of the hotel zone. We took the buses everywhere...north and south. Walking the beach is great too. There are restaurants along the beach as well. One day we walked as far as Valentino’s and checked out all the hotels along the way. No problem going in and looking around. Although some looked very nice I have to say I liked our spot the best!
The weather was rather cool while we were there so most of our sunning was done by the pool. It was quite cool some days on the beach. We liked the larger pool better than the smaller one as it was a little more active. There were daily activities like volley ball, horse shoes, darts, bingo etc. They also have special theme nights for Fiesta's.
There are vendors on the beach but we don’t find them a problem. Actually I thought there were very few compared to our stay in Puerto Vallarta last year. I did find it interesting that PB Maz and various other hotels put out notices discouraging guests from buying from the beach vendors. There’s is a beach vendor you shouldn’t miss. “The shrimp guy”. He comes early in the morning (7-7:30am) and first stands out front of the newer section and then strolls down to the older section. We purchased beautiful shrimp from 2X. 180 pesos/kilo for the large ones. I think they may be cheaper at the market but this was very convenient. He’ll clean them for you as well.
There were so many restaurants in the nearby area we wanted to try that we never did eat at any of the restaurants at PB. We did have a few light lunches at the pool bar and on our last night there, we enjoyed yellow fin tuna, caught by friends of ours and prepared for them at Cilanto’s. The cost was 100 pesos/pp and included all the trimmings. We’d buy a few drinks during happy hours and also bring down our own drinks in large commuter mugs from our room. We also saw people bring down food they had prepared in their rooms for snacks and lunches. PB’s rules state “no coolers or glass ware” at the pool or on the beach.
The staff at PB Maz we found to be outstanding in all areas. The concierge was very knowledgeable and helpful. She was also able to have medication delivered to the hotel for us from Moderna Pharmacy. No extra charge except for a tip for the delivery man. We found they all worked hard at keeping the resort itself and the grounds clean.
We just thought this resort was wonderful in every way. Location and service was excellent for us. On our next trip to Mazatlan we will definitely want to stay at Pueblo Bonito Maz.!
More pics may be viewed at
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  • This TripAdvisor Member:
    • Liked — Location, service, everything
    • Disliked — Slow internet service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricksmoxie's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 15 October 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
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Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The epitome of a dated timeshare”

Pueblo Bonito Mazatlan

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2 of 5 stars
San Antonio, TX
9 Feb 2008
1/6 found this review helpful

The epitome of a dated timeshare, old rooms, old snowbirds, macramé activity center and an electric organ during dinner.
Three days at this hotel during a conference were about my limit. The rooms are clean, but very dated and the furnishings match the overall look. Check in and staff are average, food is average – everything was average. The electronic organ playing during lunch and dinner was the limit for me.
This hotel is very good at catering to its primary customer – seniors from northern US and Canada – nothing wrong with this, but if you don’t fit the mould you probably won’t enjoy the stay.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — The 'averageness' of everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coughton54's Summary
Date of Stay: February 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: 13 June 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A Fantastic Vacation”

Pueblo Bonito Mazatlan

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5 of 5 stars
Sandpoint, ID
14 Jan 2008
1/1 found this review helpful

We stayed at Pueblo Bonito over the Christmas and New Year holidays. This is the best resort we have ever stayed at. The employees were very friendly and helpful. We had an absolutely lovely room with a great view of the ocean. The restaurants were extremely good, the buffets were out of this world. The grounds were beautiful and well maintained. We will go back next year and more years to come. We didn't want to come home. Thank you Pueblo Bonito for such a great vacation.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MomSandpoint_ID's Summary
Date of Stay: December 2007
Member since: 14 January 2008
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Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Friendly, Helpful Staff!! Excellent Vacation Spot!!”

Pueblo Bonito Mazatlan

7 Jan 2008
6/6 found this review helpful

We stayed at the Pueblo Bonito Mazatlan for one week from December 29th - January 5th/08.

We were treated like kings and queens all week!! They really know how to give great service at this resort!!

Our Family of four plus one friend were checked in quickly and they offered to upgrade us to a larger suite with 2 bathrooms. My husband was the only boy with four of us girls so two bathrooms was a must!!!

The suite was beautiful with a separate bedroom, kitchenette, living room and extra large balcony overlooking the ocean and the beach. What a view!! The sunsets were spectacular!!!

We found the room to be very quiet and well cleaned every day.

A tip: Bring your own coffee and sugar etc. to avoid using the coffee provided - they charge for that. They also charge for the water bottles supplied in room but you can purchase that and other grocery items across the street at the little supermarket.

Make sure to tip the maid every day to insure great service!

The restaurants are very good on the resort but we found them a bit expensive - we mostly ate at the wide variety of food establishments within walking or pullmonia (taxi) distance. Our favorites were - Heather's Place for Breakfast and the Villa Italia for great Pasta and Pizza.

A tip: Bring a sweater for the evenings as it does cool off quite a bit - especially if you plan to ride in the open air "pullmonia" taxis.

The pool areas are fantastic with Cabanas and umbrellas for shade if you need it. The waiters will bring you drinks and food by the pool & on the beach (for a fee of course) or you could charge the food & drink to your room. The service was excellent and the waiters are very friendly and fun!! The pools are heated and immaculately clean. There is a swim up bar but we never saw anyone actually use it. The beach is nice and sandy with an abundance of sea shells to collect.

The ocean was freezing cold and quite rough so we never went boogie boarding at all! The resort put up a red warning flag to let everyone know the ocean was too rough for swimming. Our kids went para-sailing one day which was great!! Very safe, nice gentle landings. $25.00 per person seems to be the going rate although you may have to bargain with them a bit.

As for timeshare pressure - We were approached only a couple of times on the street but never once by the Pueblo Bonito Staff. All you have to do is say "no" politely and they leave you alone.

We would definately stay at the Pueblo Bonito in Mazatlan again and we recommend this resort to anyone!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalgarySunseekers's Summary
Date of Stay: January 2008
Member since: 07 January 2008
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Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful hotel,Beautiful town”

Pueblo Bonito Mazatlan

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5 of 5 stars
San Jose,Califorina
3 Jan 2008
1/2 found this review helpful

My husband and I spent 9 days at the Emerald Bay Resort. It was the most beautiful place we have stayed at. The people were outstanding. The service was first class. The only problem was the food at the resort. It was probably the worst food we have ever had at such a nice place. We met many people that felt the same way. Fortunately, the town is very close and there are many wonderful places. We would go back again but prepare for meals out of the resort.

  • This TripAdvisor Member:
    • Liked — The grounds were beautiful,the pool was amazing,rooms perfect.
    • Disliked — THE FOOD.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveltillwedrop's Summary
Date of Stay: December 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 03 January 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, People with disabilities, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Pueblo Bonito Mazatlan

( 14-18 of 129 )
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Pueblo Bonito Mazatlan Address

Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico