This was one of the best time share exchanges that we have done. Our room was on the ground floor looking out over the enterance of the marina. We were100 feet from the ocean and 30 feet away from the pool. We upgraded from our Studio exchange to the one bed room for 200 bucks for the week. Well worth it. The hotel staff was great (Special thanks to Cli at the front desk..all were friendly but she really stood out) and we plan on returning in a couple of years.

It's our favorite resort and vacation. Everything was wonderful, including the customer service from Jose Rogelio Flores. Can't wait to return.

This was my fourth year staying at El Cid Marina and yet again I was impressed and fell in love with the property and people all over again! Edgar, one of the bellman is the sweetest and he was very helpful in getting us to our room and making sure we got picked up and taken to the airport on time, he went above and beyond. The food by the pool was excellent! The resort is very clean and everyone there does a tremendous job keeping the place looking gorgeous! The room we had this year was huge for 2 people but I am not complaining, I loved it. Nestor who is a friend of mine who works there and I have known for 2 years was again very welcoming and very entertaining by the pool, he is very fun to have around! I hated coming home but am looking forward to coming back in November, this time with my whole family! I love this resort and consider it my second home! I miss everyone there! I will see you all in November! Adios mi amigos en El Cid!

My husband I stayed at the El Cid Marina from March 29 - April 5, and we really enjoyed it. The only negative was an extremely rude time share person who made a scene when we politely declined her overture. Not a big deal, overall. We found all the staff to be very friendly and helpful - they genuinely wanted us to enjoy our stay. The food was good at El Cid Marina, but we wanted some variety so we did go to the Alcazar restaurant at El Cid Castilla once. It was really good, so next time I think we would go to Alcazar two or three times. It was just a notch above the restaurant at the Marina in terms of quality, variety and ambiance. We never had a problem at the Marina getting drinks and always got served promptly with food. Very attentive waiters. Loved the surf and turf and the avocado stuffed with shrimp salad in the dining room, and the quesadillas and shrimp cocktails at the poolside bar. The waiters were very accommodating in making special coffees for us at our table and everyone enjoyed watching! Our room was comfortable and clean. Unlike some other reviewers, we did not find the beds too hard. The shuttle between El Cid Marina and the other El Cid hotels was excellent - we never waited long for a ride, and the service was courteous and professional. We only went to the private beach once - it was not relaxing because of constant interruptions by the beach vendors. We loved relaxing by the pool and the poolside staff took very good care of everyone. The staff at El Cid really seem to like working there and seem to care about the customers. We liked the gentleman who entertained in the dining room at night by singing and playing his Mexican harp. Very talented and nice man. The front desk staff were always accommodating about giving us change, confirming tours or airport pickups, and getting information for us. Very professional. We definitely would go back to the El Cid Marina again, and we loved Mazatlan.