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El Cid Marina Beach Hotel: Traveller Reviews

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TripAdvisor Traveller Rating:
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4.5 of 5 stars 127 reviews
127 Reviews
5.0 of 5 stars
69
4.0 of 5 stars
34
3.0 of 5 stars
10
2.0 of 5 stars
9
1.0 of 5 stars
5
TripAdvisor Popularity Index:
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#1 of 60 hotels in Mazatlan
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  • Hotel class: 3 of 5
  • Rooms: 210
Description: Mega Resort including: El Cid Granada Hotel & Country Club, El Cid Castilla Beach Hotel, El Cid El Moro Beach Hotel. This description is based on information provided by the hotel.
Address:
Av. Camaron Sabalo s/n
Mazatlan 82110
Mexico
Check Rates: £74 ($147) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of El Cid Marina Beach Hotel

( 18-22 of 127 )
“Paradise in Mazatlan”

El Cid Marina Beach Hotel

4 May 2008
2/2 found this review helpful

We arrived at El Cid Marina on April 23rd for 6 days. We selected this resort based on reviews on Trip Advisor. My first impression of the resort is that it was very plain, in fact I wondered if I made a mistake when the shuttle was pulling into the driveway. Fortunately, that was the only negative thing about the Marina resort itself.

Lobby: The lobby has a small scale ship on entering and the front desk is nice and marine-like in feel, appropriate for the theme. Leticia at the front desk was wonderful, helpful and pleasant. Everyone was professional, but Leticia and Ignacio (when we checked out) went over and above just being professional.

Room: We selected a Jr. Suite All Inclusive when we booked through Expedia. On arrival, the front desk said we could upgrade to a 1 BR suite for $30/night. We saw the Jr suite and I thought it was just fine with a kitchenette, sitting area and bedroom all in one. Then they showed us the 1BR suite – it was VERY roomy. It had a LR with TV, DR, kitchen, separate bedroom with TV and 2 separate vanity area. It was actually like a 1 BR apartment and we took it.

Bed: My first night sleeping on the bed, I went to sleep thinking, this is not much different than my bed at home. Evidently not. I woke up the next day with back pains that continued the following days. I had to pop Ibuprofen the entire vacation. I finally took every pillow in the suite and made my own “pillow-top”. That did help some and the pain was not quite so bad. I can only attach it to the bed because we did not do anything that required much activity the entire week. ☺

Grounds: The resort from the marina and pool side look like an Italian villa and the grounds were beautiful and lush. There are two pools, one with waterfalls, lagoon area, ledges to dive from and slides. This pool was 9 foot deep in places; the other pool was about 3-4 feet and had more children. The food at both pools was great. You had hot dogs and hamburgers, but you could also choose ceviche, quesaillas, seafood soup, steaks and chicken dishes. The french fries were delicious.

Food: Breakfast at the Marina is either the buffet or from the menu. There is only one restaurant at the El Cid Marina. The buffet is the standard food. When we ordered from the menu we had bacon (not on the buffet) and toast. I knew they had regular sliced bread because their french toast was sliced bread, but I never saw toast as a selection. Our waiter, Miguel, was so patient when I requested toast, but it took a few attempts. First they brought dinner rolls that had been toasted, second they bought french toast, the third attempt was the charm. The Rib Eye at dinner was flavorful, but the level of doneness was inconsistent (if ordered medium rare you might get medium or vice versa).

Because we selected all Inclusive, we could eat at the 3 other El Cid properties - El Cid Castilla, Moro Beach (25 stories) and Granada. We ate at El Patio (Granada) –Argentinean cuisine. The setting is very romantic later in the evening. What was really great was the lemon pie – save room because it was the best dessert we had during the entire week – creamy and the right blend of sweet and tart. The Alcazar (Castilla) was labeled Italian. I had the shrimp in a balsamic reduction which was delicious, but not Italian at all. It actually had an asian flavor. We went to a show and dinner at La Pergola restaurant where they serve a stupendous variety of food on their buffet – everything I tried was wonderful. With the all inclusive, I ordered drinks every day (Strawberry Pina colada). At home I may drink every few months, but the drinks were so good, I had oned daily. We ate at the La Cascada for breakfast where you order from the menu. We ordered a Mexican dish for breakfast which was wonderful, but I forgot the name of it.

Other El Cids Hotels/Beach: There is a free shuttle for between the El Cid properties. Our longest wait was 5-8 minutes. The Marina was the most beautiful of the El Cids and perfect for us. We wanted peace and quiet and the resort is very peaceful, even with the kids playing it wasn’t bad. The Castilla and Moro seemed to have A LOT of people around the pool, lots of children, lots of vendors hawking stuff at the beaches. I did think the Castilla’s relaxation area was the most beautiful of the El Cid’s, with it’s brown and green décor - very open, comfortable seating for reading and relaxing. The Moro and the Castilla are right on the beach. There is beach access at the Marina, but you have to shuttle over to the area with the water taxi. We got on and my husband asked ”Are you getting off?” I was like “We’re there? I could have swam that!” It literally was about 20 feet, the boat wasted more time backing up, than getting there. LOL. I liked the beach at the Marina, it was not crowded, a few hawkers, but they left you alone, plenty of shade cover and lounges and there is food prepared on site.

The only negatives to our stay: 1) TIMESHARE: We normally avoid these. The young lady said she got a commission if we attended, so I decided we would do it. We got to select 3 excursions and we selected, Stone Island, Pronatours City Tour and Fiesta Show with Buffet. Later we found out the Fiesta is included in the All Inclusive. After we finished the timeshare presentation, they changed the City Tour from the Pronatours one (which is more historical, educational) to the Sunset Trolley City Tour (sponsored by Diamonds International - DI). I told the lady the Trolley tour WAS NOT what we were offered and she was argumentative and did not change our ticket to what we were promised. So if you do the Timeshare, make sure the person writes down Pronatours City Tour (not the Sunset Trolley Tour). The Trolley tour was okay, but we stopped at 2 different jewelry stores and some place for dinner. We got off at the dinner place and took the bus back to the Marina. 2) EXCURSION: We were scheduled to go to Stone Island and looking forward to the horseback riding. When we arrived at Harbor Master site, they said they did not have enough people to go to Stone Island and we could go to Deer Island instead, saying it was a more beautiful beach anyway. NOT! This was the worst beach I have EVER seen, very rocky, one area with shade but no loungers, just plastic white chairs, tables and 3 mangy-looking dogs. I kept wondering if I was going to go back with fleas. They offered snorkleing but the water was so algaed that my husband saw only one fish. The ride TO Deer Island made it worth it, the weather and breeze was wonderful and we saw sea lions, pelicans and sea gulls. Enjoy that part of the trip because if you are going to lounge on the beach you can forget it. 3) AIRPORT transfers: This was through Playa Del Sol. When we arrived in Mazatlan, nobody was waiting. We found someone inside who helped us and she called the shuttle company. About 10 minutes they arrived. Leaving was worse. They were supposed to pick us up at 5:15 a.m. – Our flight left at 7:00 a.m. They did not arrive until 5:32 a.m. We made it in time, but definitely not the way I want to end a vacation, stressing about whether the transport would be there to pick us up to make our flight on time.

Overall, I would gladly visit El Cid Marina again and highly recommend it as a wonderful vacation resort.

  • This TripAdvisor Member:
    • Liked — Pretty much everything: rooms, landscaping, location, marina, the soap, gorgeous resort
    • Disliked — the beds - too firm.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durwoody's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 26 July 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Hotel”

El Cid Marina Beach Hotel

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5 of 5 stars
michigan
3 May 2008

I really enjoyed my stay at La Marina. I had an all inclusive package, which was great! The pool was beautiful and I loved the relaxing music. There were many great activities to do while i was there as well. Emir was one of the activities staff when i was there and he made my stay even better!! he was very friendly and helpful. I will definetly come back to La Marina Hotel very soon!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xfuntimzx's Summary
Date of Stay: February 2008
Member since: 03 May 2008
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Relaxing place on the marina.. Quiet.”

El Cid Marina Beach Hotel

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5 of 5 stars
Klamath Falls Oregon
2 May 2008

This was one of the best time share exchanges that we have done. Our room was on the ground floor looking out over the enterance of the marina. We were100 feet from the ocean and 30 feet away from the pool. We upgraded from our Studio exchange to the one bed room for 200 bucks for the week. Well worth it. The hotel staff was great (Special thanks to Cli at the front desk..all were friendly but she really stood out) and we plan on returning in a couple of years.

  • This TripAdvisor Member:
    • Liked — Top notch accomdations
    • Disliked — No Weight room..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
determined69's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 02 May 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene
I do not recommend this hotel for:
tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved Marina El Cid”

El Cid Marina Beach Hotel

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5 of 5 stars
Delaware
30 Apr 2008

It's our favorite resort and vacation. Everything was wonderful, including the customer service from Jose Rogelio Flores. Can't wait to return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny1220's Summary
Date of Stay: March 2008
Member since: 30 April 2008
Was this review helpful? Yes No
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“My Second Home”

El Cid Marina Beach Hotel

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5 of 5 stars
Portland, Oregon
21 Apr 2008

This was my fourth year staying at El Cid Marina and yet again I was impressed and fell in love with the property and people all over again! Edgar, one of the bellman is the sweetest and he was very helpful in getting us to our room and making sure we got picked up and taken to the airport on time, he went above and beyond. The food by the pool was excellent! The resort is very clean and everyone there does a tremendous job keeping the place looking gorgeous! The room we had this year was huge for 2 people but I am not complaining, I loved it. Nestor who is a friend of mine who works there and I have known for 2 years was again very welcoming and very entertaining by the pool, he is very fun to have around! I hated coming home but am looking forward to coming back in November, this time with my whole family! I love this resort and consider it my second home! I miss everyone there! I will see you all in November! Adios mi amigos en El Cid!

  • This TripAdvisor Member:
    • Liked — Everything!
    • Disliked — The service by the pool was still good but not was good as it has been in the past.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashlabee's Summary
Date of Stay: April 2008
Travelled with: Family (extended)
Visit was for: Quality time with family
Age group: 18-24
Member since: 21 April 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of El Cid Marina Beach Hotel

( 18-22 of 127 )
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El Cid Marina Beach Hotel Address

Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico