Well my sons and I returned yesterday from Las Flores booked through Signature travel so I thought it might be prudent to let you know about some of the issues we faced. First even though my reservation for a room stated that there would be a pull out couch there was none and inquiring did nothing. The beds themselves are built on cement pads, no box spring and were so hard it's difficult to imagine. The beach chairs were worn out and did not have any cushions so, like the beds were very uncomfortable. The elevators came and went at glacial speed so bring a book while you wait. The air conditioning did not work. at all...
There is no icemachine for guests on any floor, the bar will grudgingly give you some but as always....the hairy eyeball for a tip. Bugs in rooms, bring something to kill them. I don't think they are harmful but they came back every day despite my best efforts.
Realizing it was Spring break did not prepare me for the crowds. Makes Mardi gras in New Orleans seem desserted. The staff are great and we did have clean sheets daily and lots of towels but I think the hotel needs to revamp. I'll go back to Mazatlan but likely won't be staying in Las Flores

I stayed at Las FLores for the third time this year. I am always happy to return to my second home....The staff is what makes this place so special. The bar and lobby staff always are happy to see you return.
The only problem I encountered this year was the cold weather...Not a problem of the hotel. It was cold even for a Canadian....That is saying alot because I am from Northern Manitoba...a very cold climate. I am glad I stayed for two weeks bcause it got warmer the second week.
Las Flores has the best beach in Mazatlan and I enjoy visiting with the locals. I had an oceanview kitchenette and I always find the kitchen handy. I made shrimp in my room and had a feast!!! I love the location of Las Flores right in the Golden Zone with everything you need nearby.
I would definitely stay there again!

We have stayed at Los Flores twice now.

We have found it to be wonderful! If people want luxury at a bargain basement price, please go elsewhere.

The hotel staff is very friendly and helpful. If you don"t like their Espanol, go learn some! It will brighten your vacation immensely.

The beach is the best and the sunsets will stay with you forever.

There are restaurants and fun shopping places everywhere close by. Be adventurous and do a walk-about, it"s fun.

Sure the burning in the countryside is a problem and the nightly music noise is a concern. I'm bringing earplugs this time when we go back in two weeks.

The beds were great in the suites, and I have major back problems. I wanted to take mine home with me!

No matter where a person stays, they can find something to gripe about. My only gripe was that I couldn't stay longer.

The Mexican people that we have met have become like family to us and we will enjoy and look forward to seeing them again.

Margie in Wisconsin

First the good news, we got an ocean view room. The housekeeper tried her best to make sure that we have enough towel/soap supply. The location is very good - accessible to everything - bus/taxi/restaurants. Now the bad news - the bathroom stinks, the drain does not work well, there are ants in the sink - almost daily, there are bird poop in the balcony ledge, the room is not properly sound proof - I do not mind the ocean waves but not when I am sleeping at night! Also, the TV is so outdated (I know I should not be watching TV on my vacation but hey - I have to stay in the room sometimes!) No room service after 10 PM. Also a lady at the entrance kept harrasing us to view a model suite for a condo she is trying to sell us. I am sure I told her a hundred times I was not interested. Overall, I will not coming back to this hotel nor will I recommend this to my friends.