This was our second year in a row staying at El Cid El Moro hotel. We stayed this year the week of Mar. 19 - 27. We had a 1 bedroom suite both years and love the cleanliness and great service in all areas of the facility. My only complaint this year might have been the excessively annoying beach vendors who don't have enough customers to keep busy! We have been coming to Mazatlan for a few years, and I have to say that I was really surprised at the lack of vacationers down there this year. Many empty chairs on the beach and around the pools. Not just at El Cid, but at others along the beach. (Inn at Mazatlan was almost empty) Hoping this changes soon! The whole violence thing in Mexico has been severely blown out of proportion, and it is unfortunate that the news media continues to do so. Violence happening on the border between Mexico and USA does not make it dangerous to walk on the streets in Mazatlan! Talked to many others who felt the same way.
But...getting back to the review. El Cid El Moro has become a bit dated, but they continue to 'fix, repair, and update' the facility. It appears that most of the building has been repainted on the outside, and the suite we had was freshly repainted as well. Our bed was really comfortable this year. We sleep on a 'Sleep Number' bed at home, but had no problem sleeping on the bed at El Cid. Anyone who's ever traveled to Mexico knows the beds can be quite firm, downright hard at times, but we found the bed at this hotel to be quite comfortable and easy to sleep on. Our room had two queen size beds as well as a pull out bed in the living room. We also had a small kitchen area that was well stocked with a blender, toaster oven, microwave, 12 cup coffee maker, and plenty of dishes and silverware. The refrigerator kept our beer and groceries plenty cold! Our maid did a fantastic job keeping our room clean and spotless!
Drinks on the beach and at the pool were very good. It seemed like the '2for1 Happy Hour' was just about any 'hour' of the day! We had great service from all the waiters, and our glasses never seemed empty for long! We ordered food a few different days, and it always got to us still hot from the restaurant - a sign that the staff is being attentive and keeping track of the guest's orders.
This year we took the free shuttle from the El Moro to the Marina. This is also a great facility, and we made plans to try to book our vacation next year down there.
We stated from the moment we signed in we were not interested in any timeshare or vacation club, and they never ever bothered us again at the hotel. Can't say the same for the guys and gals who work all the different 'information' booths along the streets. We were told by one of the 'salesmen' that our gold bracelets from El Cid told him we bought a timeshare, and would buy another. We don't own a timeshare! But as a warning to others - the street timeshare salespeople seem to think if you have one of those gold bracelets on - you are game for their sales pitch. Just keep walking and saying NO! LOL!
All in all it was a great week. We hope to return next year. If you are planning a vacation at El Cid El Moro - you can count on having a good time and a wonderful vacation!!
Higher floors facing south (towards town) offer beautiful views. If you can afford it get a one bedr...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
31 March 2012
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Thank you for your time and detailed review which we really appreciate. We are delighted to learn you enjoyed your stay with us at El Cid Moro, as El Cid´s resorts promises. We aim for every guest feel refreshed and replenished after their journey with us.
We are glad as well that you felt welcoming by this beautiful city which offer to our visitors multiple sightseeing, cultural events and entertainment.
We thank you a lot for your loyalty; it will be our pleasure to serve you again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC