We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Olas Altas Inn and Mazatlan?

We'll send you updates with the latest deals, reviews and articles for Hotel Olas Altas Inn and Mazatlan each week.

Hotel Olas Altas Inn: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 9 reviews
9 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
5
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#36 of 60 hotels in Mazatlan
Show Hotel DetailsHide Hotel Details
  • Rooms: 81
Address:
Avenida Del Mar No 719
Mazatlan 82140
Mexico
Check Rates: £43 ($85) Avg. Price
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveller Reviews

Reviews of Hotel Olas Altas Inn

( 4-8 of 9 )
“Never Again”

Hotel Olas Altas Inn

Save Review
1 of 5 stars
Halifax, NS, Canada
27 Aug 2006
7/10 found this review helpful

The staff did not speak English . Only 2 people spoke any English, the manager and 1 bus boy/security guard. The best person on staff was the 1 bus boy/security guard he was nice and funny too. The manager on the other hand was rude and disrespectful to me and my guest. I had booked my room for 2 people but the manager refused to allow a 2nd person in the room simply because they were local. They treated my friend like he was a criminal with security hovering and waiting to escort him out. The manager refused to speak to me directly instead turning his back on me while giving me unreasonable excuses. At first insisting I had only booked for 1 person and not 2. Then when I said I had proof I booked for 2 people he said my friends name was not on the reservation. In fact the only name on the reservation was mine since I booked through an online travel agency and my name was the only one required. In the end I checked out early very dissatisfied with the overall service and quality for my money. I feel as though I was completely ripped off. I would NEVER stay there again nor would I suggest it to any singles or students looking for a fun vacation spot.

  • This TripAdvisor Member:
    • Liked — cleanliness
    • Disliked — management, security, policies, lack of quality service, not in the Golden Zone, not worth the price
    • Any tips/secrets for future travellers? — families with young children only, must speak Spanish or be able to read it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUhfx's Summary
Date of Stay: August 2006
Travelled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: 22 June 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Families with Small Children
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £43 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Agreat rleig and getaway”

Hotel Olas Altas Inn

Save Review
4 of 5 stars
St. Cloud Mn
22 Nov 2003
3/3 found this review helpful

My wife nad I stayed for two days while waiting for our time share. We really enjoyed our time spent. We had great time at the pool since we had it to our self and also the restaurant. We did notice that most of the business was Mexican tourist and enjoyed time spent trying to converse. Close to the golden zone and many other restaurants. The staff was very helpful... Would stay again

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £43 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Friendly with an Oceanview”

Hotel Olas Altas Inn

Save Review
4 of 5 stars
San Diego
6 Feb 2003
9/9 found this review helpful

I recently stayed at the Olas Altas and must say it has one of the friendliest staffs around. Everyone was helpful and attentive. The ocean view is stunning and the rates very reasonable considering you are only 5 minutes from the Golden Zone. You also have the beaches to yourself practically and don't get the timeshare salesmen and the hawkers. One person I met said that it's too bad it's not actually in the Golden Zone, but that's exactly why I like it! I can go there and eat, party, whatever and then come back to the calm of North Beach.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £43 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Muy limpio”

Hotel Olas Altas Inn

Save Review
4 of 5 stars
Houston, TX
7 Jun 2008

  • This TripAdvisor Member:
    • Liked — El servcicio de las recepcionistas
    • Disliked — Falta un bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnHouston_TX's Summary
Date of Stay: June 2008
Travelled with: Familia con niños
Visit was for: Tiempo agradable con la familia
Age group: 25-34
Member since: 07 June 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £43 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Mala experiencia en reservación”

Hotel Olas Altas Inn

12 Apr 2008

  • This TripAdvisor Member:
    • Liked — Es un sitio comodo y limpio.
    • Disliked — El trato recibido para realizar mi reservación, deberían ser más amables.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardorn's Summary
Date of Stay: February 2008
Travelled with: Grupo numeroso o tour
Visit was for: Negocios
Age group: 25-34
Member since: 05 February 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: £43 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Olas Altas Inn

( 4-8 of 9 )
Travellers Who Viewed This Property Also Viewed
Location: Mazatlan, Pacific Coast
£29*
Check Rates
Location: Mazatlan, Pacific Coast
£35*
Check Rates
Location: Mazatlan, Pacific Coast
£95*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Hotel Olas Altas Inn? Share your experiences!

Do You Own Hotel Olas Altas Inn?

Hotel Olas Altas Inn Address

Avenida Del Mar No 719, Mazatlan 82140, Mexico